Planning

ID 6241865 DFE - Invest Northern Ireland - Customer Relationship Management - PRE-MARKET ENGAGAMENT

INVEST NORTHERN IRELAND

This public procurement record has 1 release in its history.

Planning

13 Apr 2026 at 13:06

Summary of the contracting process

Invest Northern Ireland, a central government public authority based in Belfast, is actively engaged in the planning stage of a procurement process for a Customer Relationship Management (CRM) system. The industry category is IT services, specifically focusing on consulting, software development, and system support. The procurement process, regulated by Northern Irish devolved regulations, is currently in the planning stage, with a deadline set for the completion of preliminary market engagement exercises by 5th May 2026. Potential suppliers are encouraged to participate in this market engagement to gather insights about future contract opportunities. Key dates include a future notice anticipated on 1st August 2026, with the contract period expected to start on 1st February 2027.

This initiative presents a significant business opportunity, particularly for IT service providers specializing in CRM systems and software development. Companies capable of delivering comprehensive software programming and consultancy services could be well-positioned to benefit from this procurement exercise. Small and medium-sized enterprises (SMEs) with expertise in system and support services may find this contract especially attractive, as the potential future contracts offer the scope for sustained business growth and development. Engaging in this process could enable businesses to expand their client base within the central government sector, enhancing their portfolio and competitive edge.

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Notice Title

ID 6241865 DFE - Invest Northern Ireland - Customer Relationship Management - PRE-MARKET ENGAGAMENT

Notice Description

Invest Northern Ireland is currently preparing to initiate a procurement process to establish a contract with a Supplier for a CRM system. The potential scale and scope of this service is such that it offers a significant opportunity to bidders. This exercise is being used to determine the potential for any possible future contracts and their estimated value. This market sounding does not guarantee the commencement of a commercial competition resulting in monetary income or future outlay. **PLEASE NOTE: ALL COMPLETED QUESTIONNAIRES MUST BE SUBMITTED VIA THE MESSAGING FUNCTION on eTendersNI, BEFORE 15:00 on the 5th May 2026. The PME questionnaire and associated documents are available with unrestricted and full direct access, free of charge, at: URL https://etendersni.gov.uk/epps

Planning Information

If you wish to participate in the Contracting Authority’s Preliminary Market Engagement for this requirement, a questionnaire for completion is available via eTendersNI under ID 6241865. The questionnaire must be completed and submitted via eTendersNI by the engagement deadline date and time detailed above. The PME questionnaire and associated documents are available with unrestricted and full direct access, free of charge, at: URL https://etendersni.gov.uk/epps

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-068113
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/033309-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

48100000 - Industry specific software package

48800000 - Information systems and servers

48810000 - Information systems

72000000 - IT services: consulting, software development, Internet and support

72200000 - Software programming and consultancy services

72210000 - Programming services of packaged software products

72250000 - System and support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
13 Apr 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
1 Aug 20264 months to go
Award Date
Not specified
Contract Period
1 Feb 2027 - 31 Mar 2036 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
INVEST NORTHERN IRELAND
Additional Buyers

CPD - SUPPLIES AND SERVICES DIVISION

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BELFAST
Postcode
BT2 7ES
Post Town
Northern Ireland
Country
Northern Ireland

Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN06 Belfast
Delivery Location
Not specified

Local Authority
Belfast
Electoral Ward
Sydenham
Westminster Constituency
Belfast East

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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