Notice Information
Notice Title
Pre-Market Engagement - Provision and Implementation of Business Systems
Notice Description
Tai Tarian is undertaking pre-market engagement (PME) to gain an understanding of business systems currently available in the market, prior to finalising its requirements and procurement strategy for a future tender exercise. This PME is being conducted in accordance with the principles of Pre-Market Engagement under the Procurement Act 2023, to inform our approach, encourage innovation, and ensure any future procurement is proportionate and deliverable. Tai Tarian is undertaking an organisation wide Transformation Programme consisting of five inter-linking workstreams: 1) Customer Experience 2) Organisational 3) Data and Digital 4) Business Systems We want our business systems to work in a way that: - Supports Standardised Ways of Working - Enhances Colleague Experience and Operational Efficiency - Delivers a Single View of Customers and Properties - Integrates Components and Assets Seamlessly - Future-Proofs for Growth and Innovation To support the development of our Procurement Strategy, Tai Tarian is seeking market feedback on two potential delivery options and to understand whether a single-supplier integrated solution or a multi-lot procurement would represent best value. As part of this PME, interested suppliers are invited to indicate whether they would expect to be interested in submitting a tender for one of the following two options, should a future procurement proceed. Option 1 - Provision and Implementation of Integrated Business Systems incl. Housing Management, Assets and Repairs (full scope provided below) Or Option 2 - Provision and Implementation of an Assets and Repairs Management System (only) For clarity, Tai Tarian is using this options appraisal to determine if the procurement will be split into Lots, or if Tai Tarian will procure a contract with one Supplier to supply and implement a fully integrated business system. Suppliers should only express interest in an option where they would expect to be capable of delivering the full scope of that option on an end to end basis, rather than partial or modular components, i.e. an interested Supplier would submit a Tender for an Assets and Repairs Management System, and not just a Repairs System. Suppliers offering partial, modular or component-only solutions may wish to note that these fall outside the intended scope of this PME exercise. Tai Tarian therefore reserves the right to limit participation in 'Meet the Buyer' sessions where a supplier confirms that it cannot deliver an option in full. It is anticipated that the scope of each Option will include (but not be limited to): Option 1: Integrated Business Systems incl. Housing Management, Assets and Repairs Housing and Tenancy Management Provides a single view of household and property history, including arrears, repairs, adaptations, vulnerabilities, ASB, lettings and communications with guided workflows and case management. Customer Service Centre Omni-channel (phone, web, app, email, chat) routed through a unified interface for seamless customer interactions. Financial Management - Service charge calculation and billing. - Rent setting, billing, and calculation. - Integration with finance systems for accurate reporting. Document and Records Management Centralised e-document repository. Repairs and Maintenance - Job logging and tracking for all repair requests. - Resident communication tools for updates and confirmations. Digital Asset Register - Tracks asset lifecycle, including servicing, inspections, and certifications. - Condition Surveys and Planned Maintenance. - Schedule inspections and generate work programs based on asset condition. Compliance Management Covers statutory checks for: - Gas safety, Asbestos, Electrical safety, Fire safety, Water hygiene Voids Management Workflow-driven processes to coordinate repairs and compliance checks, ensuring properties are ready to let quickly. Contractor Portal - Provides automated reconciliation of jobs, work orders, and invoicing. - Clear links to assets and contracts for transparency. Planned and Cyclical Maintenance - Creation and management of end-to-end planned and cyclical programmes Dynamic Scheduling Operative Mobile Working Option 2: Repairs and Asset Management Repairs and Maintenance - Job logging and tracking for all repair requests. - Resident communication tools for updates and confirmations. Digital Asset Register - Tracks asset lifecycle, including servicing, inspections, and certifications. - Condition Surveys and Planned Maintenance. - Schedule inspections and generate work programs based on asset condition. Compliance Management Covers statutory checks for: - Gas safety, Asbestos, Electrical safety, Fire safety, Water hygiene Voids Management Workflow-driven processes to coordinate repairs and compliance checks, ensuring properties are ready to let quickly. Contractor Portal - Provides automated reconciliation of jobs, work orders, and invoicing. - Clear links to assets and contracts for transparency. Planned and Cyclical Maintenance - Creation and management of end-to-end planned and cyclical programmes Dynamic Scheduling Operative Mobile Working Please note that the scope remains indicative and may change following this engagement. Interested suppliers are invited to attend 'Meet the Buyer' sessions, held throughout June at Tai Tarian's head office, Ty Gwyn. To register your interest in attending please email procurement@taitarian.co.uk and indicate the Option(s) you are engaging on. The deadline to register is 12PM Tuesday 26th May 2026. Following the deadline to register, Tai Tarian will email all registered suppliers to confirm the time and date that the meeting booking link will be emailed simultaneously to all registered suppliers. Appointments will be booked by suppliers on a first-come, first-served basis across the scheduled June session dates. Where demand exceeds available capacity, Tai Tarian reserves the right, at its discretion, to extend the programme of sessions into July; however, there is no obligation to do so. Should additional sessions be made available, these will be offered via a meeting booking link issued simultaneously to all registered suppliers who have not already met with Tai Tarian. The sessions are intended to be exploratory and non-evaluative. Suppliers may be invited to cover topics such as: - A high-level demonstration of relevant systems and functionality - How their solution could deliver value for Tai Tarian and its stakeholders - Experience of delivering similar solutions (housing and non-housing sectors) - Key lessons learned from comparable implementations - What makes a contract of this nature attractive to them - Examples of innovation and alternative ways of working Discussions will not be assessed or scored and will not form part of any future tender evaluation. In addition to the 'Meet the Buyer' sessions, Tai Tarian reserves the right to undertake targeted engagement with suppliers whose solutions are considered relevant to the scope of this PME. Such engagement may take place where it is necessary to support Tai Tarian's understanding of the market, capabilities, or potential delivery approaches. Any such engagement will be conducted in a manner that is fair, transparent and proportionate, and will not result in any supplier being advantaged or disadvantaged in any future procurement process. Where appropriate, Tai Tarian will ensure that any information of wider relevance arising from these discussions is shared with the market in a suitable and non-attributable form. This may include engagement with suppliers who have not participated in, or been able to attend, the 'Meet the Buyer' sessions. Please note that the estimated value provided in this notice is indicative only and has been included for administrative purposes. Tai Tarian is using this pre-market engagement exercise to better understand the potential scope, delivery model and associated costs. Any potential final contract value may differ from that stated. Please note that recording an interest is voluntary and potential tenderers will not be advantaged or disadvantaged through participation in any 'Meet the Buyer' session and any discussions held will not form part of any formal tender process. Tai Tarian will not disclose any supplier-specific or commercially confidential information to other participants. Tai Tarian reserves the right to change its requirements prior to the Tender Notice being issued and this PME does not commit Tai Tarian to undertake any procurement process. It is anticipated that a Tender Notice will be published in the coming months.
Planning Information
Interested suppliers are invited to attend ‘Meet the Buyer’ sessions, held throughout June at Tai Tarian’s head office, Ty Gwyn. To register your interest in attending please email procurement@taitarian.co.uk and indicate the Option(s) you are engaging on. The deadline to register is 12PM Tuesday 26th May 2026. Following the deadline to register, Tai Tarian will email all registered suppliers to confirm the time and date that the meeting booking link will be emailed simultaneously to all registered suppliers. Appointments will be booked by suppliers on a first‑come, first‑served basis across the scheduled June session dates. Where demand exceeds available capacity, Tai Tarian reserves the right, at its discretion, to extend the programme of sessions into July; however, there is no obligation to do so. Should additional sessions be made available, these will be offered via a meeting booking link issued simultaneously to all registered suppliers who have not already met with Tai Tarian. The sessions are intended to be exploratory and non‑evaluative. Suppliers may be invited to cover topics such as: - A high‑level demonstration of relevant systems and functionality - How their solution could deliver value for Tai Tarian and its stakeholders - Experience of delivering similar solutions (housing and non‑housing sectors) - Key lessons learned from comparable implementations - What makes a contract of this nature attractive to them - Examples of innovation and alternative ways of working Discussions will not be assessed or scored and will not form part of any future tender evaluation. In addition to the ‘Meet the Buyer’ sessions, Tai Tarian reserves the right to undertake targeted engagement with suppliers whose solutions are considered relevant to the scope of this PME. Such engagement may take place where it is necessary to support Tai Tarian’s understanding of the market, capabilities, or potential delivery approaches. Any such engagement will be conducted in a manner that is fair, transparent and proportionate, and will not result in any supplier being advantaged or disadvantaged in any future procurement process. Where appropriate, Tai Tarian will ensure that any information of wider relevance arising from these discussions is shared with the market in a suitable and non‑attributable form. This may include engagement with suppliers who have not participated in, or been able to attend, the ‘Meet the Buyer’ sessions. Please note that the estimated value provided in this notice is indicative only and has been included for administrative purposes. Tai Tarian is using this pre‑market engagement exercise to better understand the potential scope, delivery model and associated costs. Any potential final contract value may differ from that stated. Please note that recording an interest is voluntary and potential tenderers will not be advantaged or disadvantaged through participation in any ‘Meet the Buyer’ session and any discussions held will not form part of any formal tender process. Tai Tarian will not disclose any supplier‑specific or commercially confidential information to other participants. Tai Tarian reserves the right to change its requirements prior to the Tender Notice being issued and this PME does not commit Tai Tarian to undertake any procurement process. It is anticipated that a Tender Notice will be published in the coming months.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-069684
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/043390-2026
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- UK2 - Preliminary Market Engagement Notice
- Procurement Type
- Standard
- Procurement Category
- Goods
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
48000000 - Software package and information systems
48330000 - Scheduling and productivity software package
48451000 - Enterprise resource planning software package
72000000 - IT services: consulting, software development, Internet and support
72263000 - Software implementation services
Notice Value(s)
- Tender Value
- £7,000,000 £1M-£10M
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 12 May 20262 days ago
- Submission Deadline
- Not specified
- Future Notice Date
- 1 Sep 20264 months to go
- Award Date
- Not specified
- Contract Period
- 1 Mar 2027 - 1 Mar 2037 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planning
- Lots Status
- Planning
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- TAI TARIAN LTD
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- NEATH
- Postcode
- SA11 2FP
- Post Town
- Swansea
- Country
- Wales
-
- Major Region (ITL 1)
- TLL Wales
- Basic Region (ITL 2)
- TLL4 Mid and South West Wales
- Small Region (ITL 3)
- TLL44 Neath Port Talbot
- Delivery Location
- TLL17 Bridgend and Neath Port Talbot
-
- Local Authority
- Neath Port Talbot
- Electoral Ward
- Briton Ferry West
- Westminster Constituency
- Aberafan Maesteg
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/043390-2026
12th May 2026 - Preliminary market engagement notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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"title": "Pre-Market Engagement - Provision and Implementation of Business Systems",
"description": "Tai Tarian is undertaking pre-market engagement (PME) to gain an understanding of business systems currently available in the market, prior to finalising its requirements and procurement strategy for a future tender exercise. This PME is being conducted in accordance with the principles of Pre-Market Engagement under the Procurement Act 2023, to inform our approach, encourage innovation, and ensure any future procurement is proportionate and deliverable. Tai Tarian is undertaking an organisation wide Transformation Programme consisting of five inter-linking workstreams: 1) Customer Experience 2) Organisational 3) Data and Digital 4) Business Systems We want our business systems to work in a way that: - Supports Standardised Ways of Working - Enhances Colleague Experience and Operational Efficiency - Delivers a Single View of Customers and Properties - Integrates Components and Assets Seamlessly - Future-Proofs for Growth and Innovation To support the development of our Procurement Strategy, Tai Tarian is seeking market feedback on two potential delivery options and to understand whether a single-supplier integrated solution or a multi-lot procurement would represent best value. As part of this PME, interested suppliers are invited to indicate whether they would expect to be interested in submitting a tender for one of the following two options, should a future procurement proceed. Option 1 - Provision and Implementation of Integrated Business Systems incl. Housing Management, Assets and Repairs (full scope provided below) Or Option 2 - Provision and Implementation of an Assets and Repairs Management System (only) For clarity, Tai Tarian is using this options appraisal to determine if the procurement will be split into Lots, or if Tai Tarian will procure a contract with one Supplier to supply and implement a fully integrated business system. Suppliers should only express interest in an option where they would expect to be capable of delivering the full scope of that option on an end to end basis, rather than partial or modular components, i.e. an interested Supplier would submit a Tender for an Assets and Repairs Management System, and not just a Repairs System. Suppliers offering partial, modular or component-only solutions may wish to note that these fall outside the intended scope of this PME exercise. Tai Tarian therefore reserves the right to limit participation in 'Meet the Buyer' sessions where a supplier confirms that it cannot deliver an option in full. It is anticipated that the scope of each Option will include (but not be limited to): Option 1: Integrated Business Systems incl. Housing Management, Assets and Repairs Housing and Tenancy Management Provides a single view of household and property history, including arrears, repairs, adaptations, vulnerabilities, ASB, lettings and communications with guided workflows and case management. Customer Service Centre Omni-channel (phone, web, app, email, chat) routed through a unified interface for seamless customer interactions. Financial Management - Service charge calculation and billing. - Rent setting, billing, and calculation. - Integration with finance systems for accurate reporting. Document and Records Management Centralised e-document repository. Repairs and Maintenance - Job logging and tracking for all repair requests. - Resident communication tools for updates and confirmations. Digital Asset Register - Tracks asset lifecycle, including servicing, inspections, and certifications. - Condition Surveys and Planned Maintenance. - Schedule inspections and generate work programs based on asset condition. Compliance Management Covers statutory checks for: - Gas safety, Asbestos, Electrical safety, Fire safety, Water hygiene Voids Management Workflow-driven processes to coordinate repairs and compliance checks, ensuring properties are ready to let quickly. Contractor Portal - Provides automated reconciliation of jobs, work orders, and invoicing. - Clear links to assets and contracts for transparency. Planned and Cyclical Maintenance - Creation and management of end-to-end planned and cyclical programmes Dynamic Scheduling Operative Mobile Working Option 2: Repairs and Asset Management Repairs and Maintenance - Job logging and tracking for all repair requests. - Resident communication tools for updates and confirmations. Digital Asset Register - Tracks asset lifecycle, including servicing, inspections, and certifications. - Condition Surveys and Planned Maintenance. - Schedule inspections and generate work programs based on asset condition. Compliance Management Covers statutory checks for: - Gas safety, Asbestos, Electrical safety, Fire safety, Water hygiene Voids Management Workflow-driven processes to coordinate repairs and compliance checks, ensuring properties are ready to let quickly. Contractor Portal - Provides automated reconciliation of jobs, work orders, and invoicing. - Clear links to assets and contracts for transparency. Planned and Cyclical Maintenance - Creation and management of end-to-end planned and cyclical programmes Dynamic Scheduling Operative Mobile Working Please note that the scope remains indicative and may change following this engagement. Interested suppliers are invited to attend 'Meet the Buyer' sessions, held throughout June at Tai Tarian's head office, Ty Gwyn. To register your interest in attending please email procurement@taitarian.co.uk and indicate the Option(s) you are engaging on. The deadline to register is 12PM Tuesday 26th May 2026. Following the deadline to register, Tai Tarian will email all registered suppliers to confirm the time and date that the meeting booking link will be emailed simultaneously to all registered suppliers. Appointments will be booked by suppliers on a first-come, first-served basis across the scheduled June session dates. Where demand exceeds available capacity, Tai Tarian reserves the right, at its discretion, to extend the programme of sessions into July; however, there is no obligation to do so. Should additional sessions be made available, these will be offered via a meeting booking link issued simultaneously to all registered suppliers who have not already met with Tai Tarian. The sessions are intended to be exploratory and non-evaluative. Suppliers may be invited to cover topics such as: - A high-level demonstration of relevant systems and functionality - How their solution could deliver value for Tai Tarian and its stakeholders - Experience of delivering similar solutions (housing and non-housing sectors) - Key lessons learned from comparable implementations - What makes a contract of this nature attractive to them - Examples of innovation and alternative ways of working Discussions will not be assessed or scored and will not form part of any future tender evaluation. In addition to the 'Meet the Buyer' sessions, Tai Tarian reserves the right to undertake targeted engagement with suppliers whose solutions are considered relevant to the scope of this PME. Such engagement may take place where it is necessary to support Tai Tarian's understanding of the market, capabilities, or potential delivery approaches. Any such engagement will be conducted in a manner that is fair, transparent and proportionate, and will not result in any supplier being advantaged or disadvantaged in any future procurement process. Where appropriate, Tai Tarian will ensure that any information of wider relevance arising from these discussions is shared with the market in a suitable and non-attributable form. This may include engagement with suppliers who have not participated in, or been able to attend, the 'Meet the Buyer' sessions. Please note that the estimated value provided in this notice is indicative only and has been included for administrative purposes. Tai Tarian is using this pre-market engagement exercise to better understand the potential scope, delivery model and associated costs. Any potential final contract value may differ from that stated. Please note that recording an interest is voluntary and potential tenderers will not be advantaged or disadvantaged through participation in any 'Meet the Buyer' session and any discussions held will not form part of any formal tender process. Tai Tarian will not disclose any supplier-specific or commercially confidential information to other participants. Tai Tarian reserves the right to change its requirements prior to the Tender Notice being issued and this PME does not commit Tai Tarian to undertake any procurement process. It is anticipated that a Tender Notice will be published in the coming months.",
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