Award

Carestream R4 software support and text messaging service

SOMERSET NHS FOUNDATION TRUST

This public procurement record has 1 release in its history.

Award

13 May 2026 at 14:54

Summary of the contracting process

The procurement process initiated by Somerset NHS Foundation Trust pertains to the provision of ongoing support for Carestream R4 software, alongside server and workstation maintenance. The scope includes a text messaging service with a predefined monthly quota. This contract, under the industry category of services, specifically targets industry-specific software packages and software support services. Located in Taunton, United Kingdom, the procurement was conducted through a direct method, below the threshold without competition, and has now progressed to the award stage as of 13th May 2026. The contract, awarded to Carestream Dental Limited, commenced on the same date and will remain effective until 31st March 2028.

This tender offers significant business growth opportunities, particularly for SMEs specialising in software support services within the public healthcare sector. The absence of competition in the procurement process presents an advantageous situation for specialised businesses with established relationships or capabilities recognised by NHS trusts. This opportunity is particularly suitable for companies providing robust after-sale services and innovative software solutions that enhance hospital IT infrastructure efficiency. Contracting with a central government public authority such as Somerset NHS Foundation Trust can bolster the supplier's portfolio and foster further development and expansion into similar public sector procurements.

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Notice Title

Carestream R4 software support and text messaging service

Notice Description

Ongoing support for R4 software, server and workstations for Somerset and Dorset. Includes text messaging service with set quantity of messages per month as per agreement.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-069815
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/044083-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48100000 - Industry specific software package

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£67,276 Under £100K

Notice Dates

Publication Date
13 May 2026Yesterday
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
12 May 2026Yesterday
Contract Period
12 May 2026 - 31 Mar 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SOMERSET NHS FOUNDATION TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TAUNTON
Postcode
TA1 5DA
Post Town
Taunton
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK62 Somerset
Delivery Location
Not specified

Local Authority
Somerset
Electoral Ward
Bishop's Hull & Taunton West
Westminster Constituency
Taunton and Wellington

Supplier Information

Number of Suppliers
1
Supplier Name

CARESTREAM DENTAL

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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