This public procurement record has 3 releases in its history.

Award

29 Sep 2026 at 13:32

Award

12 Aug 2026 at 11:31

Tender

04 Jun 2026 at 15:02

Summary of the contracting process

Betsi Cadwaladr University Health Board procured video-conferencing equipment for its Polycom estate, together with support and maintenance to help local Health Board teams manage and maintain the devices. The requirement combines supply of audiovisual equipment with ongoing technical support and maintenance services. Delivery is across Wales. NHS Wales Shared Services Partnership managed the procurement on the Health Board’s behalf.

The procurement is complete and the contract was awarded to PINTEC SOLUTIONS LIMITED. The award was made on 11 August 2026, and the contract was signed on 27 August 2026. Its value is £490,000 excluding VAT (£588,000 including VAT). The contract runs from 1 September 2026 to 31 August 2027, with one 24-month extension option, allowing it to continue until 31 August 2029. The Health Board used an open procedure. It was a single-lot competition, with bids evaluated on price (60%) and technical quality (40%). Three bids were received and all reached the final stage; one final-stage bidder was an SME. Economic and technical selection requirements were set out in the tender documents.

This award shows demand from Betsi Cadwaladr University Health Board for Polycom video-conferencing equipment and continuing support and maintenance for its installed estate. Suppliers competing for a comparable requirement would need to be an HP Polycom authorised reseller and able to supply the equipment alongside dependable support for the Health Board’s local teams. Technical capability matters alongside competitive pricing: the evaluation gave technical quality a substantial share of the score, while price carried the larger share. The contract’s combination of equipment and services favoured a supplier able to cover both supply and ongoing maintenance rather than equipment alone. The competition also attracted three final-stage bids, including one from an SME, indicating that smaller suppliers can participate where they meet the authorisation, delivery and service requirements.

How relevant is this notice?

Notice Information

Notice Title

BCU-FTS-63075 - VIDEO CONFERENCING EQUIPMENT, SUPPORT & MAINTENANCE

Notice Description

Betsi Cadwaladr University Health Board (BCUHB) are looking to procure video conferencing equipment and would like to establish a support and maintenance contract alongside for these devices to assist the local BCUHB support teams to manage and support its PolyCom Video Conferencing estate.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06adb5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/091878-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

50 - Repair and maintenance services


CPV Codes

32232000 - Video-conferencing equipment

32320000 - Television and audio-visual equipment

50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment

Notice Value(s)

Tender Value
£490,000 £100K-£500K
Lots Value
£490,000 £100K-£500K
Awards Value
£490,000 £100K-£500K
Contracts Value
£490,000 £100K-£500K

Notice Dates

Publication Date
29 Sep 20261 weeks ago
Submission Deadline
3 Jul 2026Expired
Future Notice Date
Not specified
Award Date
11 Aug 20261 months ago
Contract Period
1 Sep 2026 - 31 Aug 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Betsi Cadwaladr University Health Board
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BANGOR
Postcode
LL57 2PW
Postcode Area
Llandudno
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL3 North Wales
Small Region (ITL 3)
TLL32 Gwynedd
Delivery Location
TLL Wales

Local Authority
Gwynedd
Electoral Ward
Y Faenol
Westminster Constituency
Bangor Aberconwy

Supplier Information

Number of Suppliers
1
Supplier Name

Pintec Solutions Ltd

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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