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ID 6564562 DoJ - Northern Ireland Prison Service - Prisoner Telephone System

Northern Ireland Prison Service

This public procurement record has 1 release in its history.

Tender

04 Jun 2026 at 18:28

UK4 - Tender Notice
Summary of the contracting process

The Northern Ireland Prison Service is seeking to procure a telephone system for prisoners at Maghaberry and Magilligan Prisons, as well as Hydebank Wood Secure College and Women's Prison. This tender, identified by ID 6564562 and titled "DoJ - Northern Ireland Prison Service - Prisoner Telephone System," falls under the telecommunications services industry category and involves a competitive flexible procurement procedure as per the Procurement Act 2023 and the Procurement Regulations 2024. The tender process is currently at the "tender" stage, with the deadline for submissions set for 1st July 2026. The contract is anticipated to start on 16th September 2026, with a "Go Live" date expected on 1st April 2027. Initially, the contract will span five years, with potential for two further 24-month extensions. These services will further be governed by the regulations covering public authority procurement under Northern Irish devolved regulations.

This tender presents significant opportunities for telecommunications and IT service providers specialising in telecommunication equipment and services. The contract has a substantial value of up to GBP 7,776,000, making it an attractive proposition for businesses capable of delivering comprehensive telephone systems and related IT solutions. Ideal candidates would be companies with expertise in telecommunications equipment, telephone and data transmission services, as well as those adept at providing telecommunications solutions within a secure environment. Successful bidders will need to demonstrate strong capabilities in solution provision, implementation planning, and contract management with considerations for data protection, business continuity, and security legislation. The tender is structured to reward the most advantageous proposals through a combination of quality and cost criteria, providing an opportunity for companies to expand their service portfolio and build a substantial long-term partnership with a key governmental agency in Northern Ireland.

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Notice Information

Notice Title

ID 6564562 DoJ - Northern Ireland Prison Service - Prisoner Telephone System

Notice Description

The Northern Ireland Prison Service (NIPS) is an executive agency of the Department of Justice, Northern Ireland. The current prisoner population is 1,884 (as of 26/03/26) with Hydebank Wood College and Women's Prison holding 55 males and 111 female prisoners, 1,246 prisoners at HMP Maghaberry Prison and 472 at HMP Magilligan Prison. This Requirement is to cover the supply of telephone equipment and/or services capable of providing a telephone system for prisoners at Maghaberry and Magilligan Prisons and Hydebank Wood Secure College and Woman's Prison. Suppliers should refer to ID 6564562 Specification Schedule for full detail on the requirements of this contract. The contract will commence upon the Award Date or a date as stimulated within the Letter of Award and it is anticipated that the solution Go Live Date will be 01 April 2027. The contract will have an initial operational core term of five years from the Go Live Date. In addition the contract will also include two optional 24-month extension periods, if required by the NIPS.

Lot Information

Lot 1

Options: The contract may continue to be extended on an annual basis following the uptake of all optional extension periods where the solution is still fit for purpose meets the organisation's needs and business funding is available and approved. Should updated technology be available to support the contract more efficiently there may be an option to include this.

Renewal: The contract will commence upon the Award Date or a date as stimulated within the Letter of Award and it is anticipated that the solution Go Live Date will be 01 April 2027. The contract will have an initial operational core term of five years from the Go Live Date. In addition the contract will also include two optional 24-month extension periods, if required by the NIPS.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06ae24
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/053081-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

64 - Postal and telecommunications services

72 - IT services: consulting, software development, Internet and support

CPV Codes

32000000 - Radio, television, communication, telecommunication and related equipment

32500000 - Telecommunications equipment and supplies

32540000 - Switchboards

32550000 - Telephone equipment

64000000 - Postal and telecommunications services

64200000 - Telecommunications services

64210000 - Telephone and data transmission services

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£6,480,000 £1M-£10M
Lots Value
£6,480,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
4 Jun 20262 months ago
Submission Deadline
1 Jul 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
16 Sep 2026 - 31 Mar 2032 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Northern Ireland Prison Service
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BELFAST
Postcode
BT4 3SQ
Postcode Area
Northern Ireland
Country
Northern Ireland
Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN06 Belfast
Delivery Location
Not specified
Local Authority
Belfast
Electoral Ward
Stormont
Westminster Constituency
Belfast East

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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