Planning

PME - COMMUNITY DENTAL SERVICE REPLACEMENT IT SYSTEM

BETSI CADWALADR UNIVERSITY HEALTH BOARD

This public procurement record has 1 release in its history.

Planning

09 Jun 2026 at 08:51

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The Betsi Cadwaladr University Health Board seeks to replace its community dental service IT systems and is in the planning stage of procurement. The procurement focuses on IT services within the healthcare sector, specifically targeting systems that align with the clinical requirements of their multi-location services in North Wales. The procurement method involves a preliminary market engagement with potential suppliers. Key dates include the deadline for registering interest by 19th June 2026 and demonstration dates on 24th June and 1st July 2026. This initiative will enhance services provided to a diverse patient base, including those with complex needs, across numerous clinic locations.

This tender offers significant opportunities for businesses specialising in IT services and software systems, particularly those with a track record in healthcare solutions. Suitable candidates would benefit from demonstrating capabilities in delivering robust and reliable software solutions that can enhance service efficiency and accessibility. Small and medium enterprises (SMEs) might find this contract appealing, given its allowance for SME participation in a project valued at £780,000 gross. Successful contractors will engage in a partnership projected to start in October 2026, with potential extensions through 2032, making it an attractive prospect for growing businesses in the IT sector.

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Notice Information

Notice Title

PME - COMMUNITY DENTAL SERVICE REPLACEMENT IT SYSTEM

Notice Description

Betsi Cadwaladr University Health Board are looking to hold demonstration days with suppliers to demonstrate their community dental service replacement IT systems. The Health Board are looking for demonstrations from suppliers that have experience in the provision of dental systems and services. BCUHB Community Dental Services (CDS) delivers a comprehensive range of services across 24 clinic locations and 5 administrative locations in North Wales, including specialist clinics, hospital-based general anaesthetic services, a prison site and oral health promotion teams. The Service provides care for approximately 60,000 patients annually, spanning routine, specialist, urgent, and preventative dental care. This includes clinic-based treatment, minor oral surgery, general anaesthetic procedures, oral health promotion, and an out-of-hours emergency dental service, alongside mobile service provision. CDS supports a diverse and often vulnerable patient population, including children with complex needs, individuals with physical or learning disabilities, patients requiring specialist or sedation services, and those who may otherwise struggle to access mainstream dental care. The service is delivered by a multidisciplinary workforce of approximately 200 staff, including clinical, administrative, and support roles. The scale, complexity, and critical nature of CDS provision highlight the importance of resilient and effective digital systems to support safe, efficient, and accessible service delivery. The Health Board are looking to invite interested suppliers to participate in a demo day to demonstrate systems. This engagement will be limited and open to suppliers with demonstrable experience in the provision of dental systems and services, in order to ensure alignment with clinical requirements and mitigate delivery risk. Please only register intertest to participate within the demo day if you have experience in the provision of dental systems and services. The Health Board have put together a spreadsheet of requirements they will wish to discuss/view during the demo day. Please contact Emma.burns@wales.nhs.uk, Olivia.Anderson3@wales.nhs.uk & David.Easton2@wales.nhs.uk for a copy of this requirements list. Your registered interest needs to be complete below and should be completed fully and returned to: Emma.burns@wales.nhs.uk, Olivia.Anderson3@wales.nhs.uk & David.Easton2@wales.nhs.uk Deadline for noted interest for participation: 19th June 2026 12 Noon Demonstration dates: 24th June 2026 & 1st July 2026 (Virtually via MS Teams)

Planning Information

The Health Board are looking to invite interested suppliers to participate in a demo day to demonstrate systems. This engagement will be limited and open to suppliers with demonstrable experience in the provision of dental systems and services, in order to ensure alignment with clinical requirements and mitigate delivery risk. Please only register intertest to participate within the demo day if you have experience in the provision of dental systems and services. The Health Board have put together a spreadsheet of requirements they will wish to discuss/view during the demo day. Please contact Emma.burns@wales.nhs.uk, Olivia.Anderson3@wales.nhs.uk & David.Easton2@wales.nhs.uk for a copy of this requirements list. Your registered interest needs to be complete below and should be completed fully and returned to: Emma.burns@wales.nhs.uk, Olivia.Anderson3@wales.nhs.uk & David.Easton2@wales.nhs.uk Deadline for noted interest for participation: 19th June 2026 12 Noon Demonstration dates: 24th June 2026 & 1st July 2026 (Virtually via MS Teams)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06b078
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/054088-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£650,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
9 Jun 20263 days ago
Submission Deadline
Not specified
Future Notice Date
31 Jul 20262 months to go
Award Date
Not specified
Contract Period
30 Sep 2026 - 30 Sep 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BETSI CADWALADR UNIVERSITY HEALTH BOARD
Additional Buyers

NHS WALES SHARED SERVICES PARTNERSHIP (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BANGOR
Postcode
LL57 2PW
Post Town
Llandudno
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
TLL Wales
Local Authority
Rhondda Cynon Taf
Electoral Ward
Taff's Well
Westminster Constituency
Cardiff North

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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