Pre-market Engagement Notice for the Provision of Housing Management Software

Notice Information

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Notice Title

Pre-market Engagement Notice for the Provision of Housing Management Software

Notice Description

Denbighshire County Council (The Authority) are looking to engage with the market in relation to Housing Management Software. The Authority is looking for solutions to include: - Housing Applications and Allocations - Tenancy Management - Homelessness Services - Housing Options and Advice - Property and Asset Management including Voids Management - Financial and Performance Management - Customer Engagement and Portal - Repairs and Maintenance including dynamic scheduling. - Estate Management - Business Intelligence and Reporting - Mobile Working Solutions - Fully integrated contact management system - Full support and maintenance from the supplier. We are seeking out of the box solutions requiring minimal configuration. The Authority is not seeking to appoint a development partner.

Planning Information

Aims of Engagement The purpose is to: - Understand supplier capabilities and solutions available in the market. - Identify opportunities for innovation and best practice. - Understand the market’s ability to input / interface / integrate data into the Housing Management Software from various other software solutions. - Test assumptions on costs, timescales, and implementation approaches. - Reporting and dashboard capabilities - AI and predictive analytics - Customer / Tenant / Contractor Portal capabilities - Welsh Language Compliance for predominantly customer facing elements - Ability to ensure the Authority are able to meet their obligations of UK and Wales legislation. - Secure and robust infrastructure compliant with UK GDPR. - Data hosted within the UK or in jurisdictions offering equivalent UK GDPR protections (with a preference for UK hosting). We are seeking to understand what is currently available in the market in relation to the above requirements. We are inviting suppliers to provide a breakdown of the key features and functions their system provides. We also may invite suppliers to provide system demonstrations, over MS Teams or face-to-face. The Authority may meet with other Local Authorities and Housing Associations to view solutions in practice. We are seeking a fully functional, out of the box solution/s that require minimal configuration to meet our operational needs and deliver an excellent customer experience. We are not looking for a development partner. We are interested in suppliers who have a proven track record. We do not guarantee that this exercise will result in a procurement exercise. If your organisation can provide a solution that meets the requirements of this notice, please email procurement@denbighshire.gov.uk with a brief overview of your solution and any customer testimonials you may have no later than 12noon on 2nd July 2026.

Notice Details

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Publication & Lifecycle

Open Contracting ID: ocds-h6vhtk-06b827
Publication Source: Find A Tender Service
Latest Notice: https://www.find-tender.service.gov.uk/Notice/057601-2026
Current Stage: Planning
All Stages: Planning

Procurement Classification

Notice Type: UK2 - Preliminary Market Engagement Notice
Procurement Type: Standard
Procurement Category: Services
Procurement Method: Not Specified
Procurement Method Details: Not specified
Tender Suitability: SME
Awardee Scale: Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value: £1
Lots Value: Not specified
Awards Value: Not specified
Contracts Value: Not specified

Notice Dates

Publication Date: 18 Jun 20266 days ago
Submission Deadline: Not specified
Future Notice Date: 21 Sep 20263 months to go
Award Date: Not specified
Contract Period: 31 Mar 2027 - 31 Mar 2034 Over 5 years
Recurrence: Not specified

Notice Status

Tender Status: Planning
Lots Status: Planning
Awards Status: Not Specified
Contracts Status: Not Specified

Buyer & Supplier

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Contracting Authority (Buyer)

Main Buyer: DENBIGHSHIRE COUNTY COUNCIL
Contact Name: Available with D3 Tenders Premium →
Contact Email: Available with D3 Tenders Premium →
Contact Phone: Available with D3 Tenders Premium →

Buyer Location

Locality: RUTHIN
Postcode: LL15 1YN
Post Town: Llandudno
Country: Wales
Major Region (ITL 1): TLL Wales
Basic Region (ITL 2): TLL3 North Wales
Small Region (ITL 3): TLL33 Conwy and Denbighshire
Delivery Location: TLL13 Conwy and Denbighshire
Local Authority: Denbighshire
Electoral Ward: Ruthin
Westminster Constituency: Clwyd East

Further Information

Notice Documents

https://www.find-tender.service.gov.uk/Notice/057601-2026
18th June 2026 - Preliminary market engagement notice on Find a Tender

Notice URLs

Open Contracting Data Standard (OCDS)

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JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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