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Civica CX Project Management & Support

The Mayor and Commonalty and Citizens of the City of London

This public procurement record has 1 release in its history.

Planning

16 Jul 2026 at 17:02

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The City of London Corporation Housing Service intends to procure specialist project management and implementation support for Phase 3 of its Civica CX programme. The work centres on implementing the Civica CX Asset Management module and associated functionality. It is intended to help the Housing Service migrate from Keystone, improve asset data management, and strengthen compliance monitoring and reporting. The scope includes project delivery, data migration, solution configuration, testing and training, supported by related software development and database expertise. This is a services procurement for work within the City of London Corporation’s housing service. The requirement is suitable for small and medium-sized enterprises, and is aimed at organisations working in local government, social housing or other regulated sectors.

This process is at the planning stage and is a preliminary market engagement, not an invitation to tender. The City expects to use an open tender procedure for a future procurement, which is above the relevant threshold. The planned contract is currently structured as one lot, with an indicative service period from 26 October 2026 to 1 April 2028. The buyer is seeking market insight before determining the future procurement arrangements. Interested organisations are expected to complete a PME questionnaire through the City of London Contracts & Sourcing Portal by 30 July 2026. The engagement is intended to inform the requirement, including the scope and approach for delivering Civica CX Asset Management implementation and associated services.

This preparation exercise will suit suppliers with demonstrable experience implementing Civica CX Asset Management, particularly those able to combine programme leadership with hands-on technical delivery. Relevant capability includes migrating and cleansing asset data from existing systems, configuring solutions and associated functionality, designing and carrying out testing, delivering user training, and managing implementation through to operational use. Experience of housing, local government, social housing or another regulated environment will be important because the work supports compliance monitoring, reporting and strategic asset-data improvement. Businesses that can provide an integrated project team covering consultancy, software or database development, implementation governance and change support should prepare evidence of comparable assignments and outcomes. SMEs are expressly considered suitable, creating scope for specialist providers as well as larger delivery partners.

How relevant is this notice?

Notice Information

Notice Title

Civica CX Project Management & Support

Notice Description

The City of London Corporation Housing Service is seeking specialist project management and implementation support to deliver Phase 3 of the Civica CX programme, comprising the implementation of the Civica CX Asset Management module and associated functionality. The implementation of Civica CX Asset Management is a key strategic priority for the Housing Service and forms part of the Housing Strategy commitment to migrate from Keystone and improve asset data management, compliance monitoring and reporting. The City is therefore seeking market insight from organisations with demonstrable experience of Civica CX Asset Management implementations, data migration, solution configuration, testing, training and project delivery within local government, social housing or similar regulated sectors. The estimated value of any future procurement has not yet been determined and forms part of this market engagement.

Planning Information

Please complete the PME questionnaire via the City of London Contracts & Sourcing Portal (pqq_95)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06cd49
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/067444-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48331000 - Project management software package

72212331 - Project management software development services

72212600 - Database and operating software development services

72212610 - Database software development services

72224000 - Project management consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
26 Oct 2026 - 1 Apr 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Mayor and Commonalty and Citizens of the City of London
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CITY OF LONDON
Postcode
EC2P 2EJ
Postcode Area
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
Not specified
Local Authority
Islington
Electoral Ward
Clerkenwell
Westminster Constituency
Islington South and Finsbury

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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