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IT Managed Services

Caledonian Maritime Assets Ltd (Utility)

This public procurement record has 3 releases in its history.

TenderUpdate

02 Sep 2026 at 12:17

Tender Notice
TenderUpdate

23 Jul 2026 at 10:45

Tender Notice
Tender

20 Jul 2026 at 11:53

Tender Notice
Summary of the contracting process

Caledonian Maritime Assets Ltd (CMAL) is procuring a sole-supplier IT managed service covering the management and delivery of its IT software services. The scope includes software maintenance, reporting and development, alongside computer platforms and configurations, hardware and hardware installation, disaster recovery, software and information systems, licence management, internet domain names, telecommunications facilities and mobile telephones. This is a broad IT operations and support requirement rather than a single software-development project. The majority of services will be delivered in Port Glasgow, Inverclyde. The procurement is classified as IT services, including consulting, software development, internet and support. CMAL is a utility and harbour authority and asset owner, so suppliers should be prepared to support operational infrastructure and associated business systems in that environment.

The process reached tender: CMAL invited offers through an open procedure, with electronic submission. It is a single-lot procurement. The response deadline was 14 September 2026 at 12:00, following extensions from 24 August and then 7 September; the stated reasons were key staff absences and further staff absence. Tenders were due to be opened at 12:00 on 14 September 2026 in Port Glasgow, with evaluation scheduled from that time. The contract period is 1,440 days, with CMAL able to extend it at its discretion by up to four further one-year periods. Bids must remain valid for 90 days. Evaluation allocates 30% to price and 70% to quality: skills and resources, service delivery and resilience, cyber security, service levels, change management, and onboarding and offboarding management. Variants are allowed.

This opportunity suits an established managed-service provider able to take sole responsibility for a varied IT estate and deliver reliable support over a multi-year period. Relevant capability includes software maintenance and development, reporting, hardware and platform support, hardware installation, telecommunications, licence and domain management, and disaster recovery. Suppliers should be able to demonstrate robust service delivery and resilience, effective cyber-security controls, and the ability to meet defined service levels. Strong change-management capability will be important, as will structured contract onboarding and offboarding. The requirement also favours providers with sufficient resources to maintain service continuity and manage varied technical workstreams. Bidders must provide the names and professional qualifications of the staff assigned to perform the contract, so an experienced, clearly resourced delivery team will be well placed.

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Notice Information

Notice Title

IT Managed Services

Notice Description

CMAL require a sole supplier to manage and be responsible for the delivery of a variety of services including but not limited to maintenance, reporting and development of CMAL's IT software services.

Lot Information

Lot 1

CMAL require a sole supplier to manage and be responsible for the delivery of a variety of services including but not limited to maintenance, reporting and development of CMAL's IT software services.

Options: CMAL reserves the right to purchase additional requirements from this contract.

Renewal: There will be a provision for CMAL to extend the contract, at its sole discretion, by up to four (4) periods of one (1) year each.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06cea2
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/083017-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

31 - Electrical machinery, apparatus, equipment and consumables; lighting

32 - Radio, television, communication, telecommunication and related equipment

44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)

48 - Software package and information systems

51 - Installation services (except software)

72 - IT services: consulting, software development, Internet and support

CPV Codes

30210000 - Data-processing machines (hardware)

30211300 - Computer platforms

30211400 - Computer configurations

31712111 - Phone cards

32250000 - Mobile telephones

32523000 - Telecommunications facilities

44316400 - Hardware

48000000 - Software package and information systems

48218000 - License management software package

51611100 - Hardware installation services

72000000 - IT services: consulting, software development, Internet and support

72100000 - Hardware consultancy services

72120000 - Hardware disaster-recovery consultancy services

72251000 - Disaster recovery services

72417000 - Internet domain names

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
2 Sep 20262 weeks ago
Submission Deadline
24 Aug 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Six months prior to end of contract.

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Caledonian Maritime Assets Ltd (Utility)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PORT GLASGOW
Postcode
PA14 5EQ
Postcode Area
Paisley
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM33 Inverclyde, East Renfrewshire, and Renfrewshire
Delivery Location
TLM Scotland
Local Authority
Inverclyde
Electoral Ward
Inverclyde East Central
Westminster Constituency
Inverclyde and Renfrewshire West

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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