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Net Promoter Score

FAIR4ALL FINANCE LIMITED

This public procurement record has 1 release in its history.

Tender

22 Jul 2026 at 13:57

UK4 - Tender Notice
Summary of the contracting process

Fair4All Finance Limited, based in London, has initiated a tender process titled "Net Promoter Score" with the aim to design, develop, and deliver a survey across its key stakeholders. The industry category falls under survey services, primarily serving the financial sector, including mainstream and challenger banks, non-bank lenders, insurers, and other financial organisations. This tender is in the active stage with a deadline for bid submissions set for 7th August 2026, by 12:00 BST. The procurement method is open, allowing wide participation, and the estimated contract value is £10,000. The contract period is scheduled between 17th August and 26th October 2026.

This tender presents a significant opportunity for businesses specialising in survey services with expertise in the financial sector to expand their clientele by leveraging their skills to improve stakeholder management and performance measurement for Fair4All Finance. Companies experienced in designing and analysing Net Promoter Score surveys, as well as those familiar with stakeholder engagement and financial services, particularly involving banks, CDFIs, and trade bodies, would find this opportunity well-suited. Participating in this process could establish a foothold in a growing market and build enduring relationships with influential UK financial stakeholders.

How relevant is this notice?

Notice Information

Notice Title

Net Promoter Score

Notice Description

Fair4All Finance is requesting quotation for an organisation to lead the design, development and delivery of a Net Promoter Score (NPS) survey across our key stakeholders. By creating an NPS survey and analysing the results, we aim to provide a consistent and comparable measure of stakeholder value; enable targeted performance improvement and support stakeholder relationship management. Our key stakeholders are: * Mainstream banks * Challenger banks * Non-bank lenders * Insurers, Brokers and Distributors * Investors * CDFIs (investees and others) * Credit Unions (recipients of grant and other funding and support) * Trade bodies (eg All Together Money, Responsible Finance, UK Finance, ABI, BIBA) * Civil society organisations (eg Scope, SEA) * Consumer Organisations and Financial Inclusion Champions (eg Fair By Design, Citizens Advice, Which?) We aim to repeat this survey every two years.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d10e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/069255-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79311000 - Survey services

79311100 - Survey design services

79342310 - Customer survey services

Notice Value(s)

Tender Value
£10,000 Under £100K
Lots Value
£10,000 Under £100K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 Jul 2026Today
Submission Deadline
7 Aug 20263 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
16 Aug 2026 - 26 Oct 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
FAIR4ALL FINANCE LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E1 7EX
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Spitalfields & Banglatown
Westminster Constituency
Bethnal Green and Stepney

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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