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Visualfiles Annual Maintenance 26/27

Leicestershire County Council

This public procurement record has 1 release in its history.

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03 Aug 2026 at 15:04

UK7 - Contract Details Notice
Summary of the contracting process

Leicestershire County Council procured annual maintenance services for its Visualfiles case management system. This is a software support and information-systems services requirement, covering ongoing maintenance of the council’s case management platform rather than new software development or a wider technology programme. The buying organisation is Leicestershire County Council, based in Leicester. Delivery covered England, including the North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East and South West. The requirement is relevant to suppliers providing support, maintenance and related technical services for Visualfiles or comparable case management systems used by public authorities.

The procurement is complete and the contract was awarded to RELX (UK) Limited trading as LexisNexis. It was a single-lot service procurement using a direct award below the applicable threshold, without competition. The contract was signed on 31 March 2026 and runs from 1 April 2026 to 31 March 2027. Its value is £35,714.33 excluding VAT, or £42,857.20 including VAT. The award is active and the contract is active. The evaluation basis was therefore the direct-award route rather than a competitive assessment of tenders. LexisNexis is the selected supplier for the annual Visualfiles maintenance requirement across the stated English delivery area.

This award indicates established public-sector demand for specialist maintenance of the Visualfiles case management system. Competitors considering similar work for Leicestershire County Council would need credible capability to support Visualfiles reliably throughout a full annual service cycle, understand the operational needs of a public authority, and provide responsive software maintenance and technical support across a geographically broad service area. The incumbent is a large technology and information-services supplier, so competing providers would need sufficient organisational capacity, service resilience and relevant experience to perform at a comparable level. The procurement also shows that this buyer has used a direct-award route for a proprietary or specialist system requirement, making system-specific expertise commercially important.

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Notice Information

Notice Title

Visualfiles Annual Maintenance 26/27

Notice Description

Procurement of Annual maintenance Services for Visualfiles Case Management System.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06da29
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/073272-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£35,714 Under £100K

Notice Dates

Publication Date
3 Aug 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Apr 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Leicestershire County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEICESTER
Postcode
LE3 8RA
Postcode Area
Leicester
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF22 Leicestershire CC and Rutland
Delivery Location
Not specified
Local Authority
Blaby
Electoral Ward
Glenfield Faire
Westminster Constituency
Mid Leicestershire

Supplier Information

Number of Suppliers
1
Supplier Name

RELX (UK) Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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