Notice Information
Notice Title
Peer Wellbeing Support Community Platform
Notice Description
Cardiff University requires a peer support platform available 24/7 for students to receive and deliver wellbeing support. This platform needs to be available 24/7, professionally moderated with effective safeguarding procedures. This needs to accessible to our students both in Cardiff and in our international bases and placements. There is also a potential need for counselling provision that is multi-lingual (including Welsh) and available both nationally and internationally on a pay per session basis.
Planning Information
Cardiff University is undertaking early market engagement to inform the development of its upcoming procurement for a peer support platform available 24/7 for students to receive and deliver wellbeing support. This platform needs to be available 24/7, professionally moderated with effective safeguarding procedures. This needs to accessible to our students both in Cardiff and in our international bases and placements. We would also be interested in counselling provision that is multi-lingual (including Welsh) and available both nationally and internationally on a pay per session basis. The objectives for the engagement are: • To establish the level of interest in the tender opportunity • To gain an understanding of your experience of similar contracts, incorporating any lessons learnt to drive improvements. • To listen, reflect and mitigate any foreseeable risks within the proposed contract tender exercise to ensure that the service delivered at Cardiff University remains customer centric, efficient and offers value for money. • To inform the University’s final tender strategy, specification refinement, and commercial model. The pre-market engagement events will be anticipated to be held on 2nd & 4th September 2026 via Teams. Suppliers interested in attending the pre-market engagement event must complete and return the registration form via the correspondence function on the Universities e-tender portal In-Tend. https://in-tendhost.co.uk/cardiffuniversity/ Suppliers will be limited to 2 attendees. The deadline for registering attendance at the event is 12 Noon, 25th August 2026 - Teams invitations will be issued once this deadline has passed. The University reserves the right to reject an application to attend sent after this time. All presentation documentation, questions and answers will be published on the e-tendering portal following the pre-market engagement event. This stage does not formally commence a procurement process. Participation in this pre-market engagement is voluntary and will not provide any advantage or disadvantage in any subsequent tender process. The University anticipates refining the scope, service levels, data requirements, performance metrics, and commercial structure following this pre market Engagement. Insights gained will inform the final tender documentation.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-06dd5a
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/074610-2026
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- UK2 - Preliminary Market Engagement Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
-
- CPV Codes
48000000 - Software package and information systems
80300000 - Higher education services
85312300 - Guidance and counselling services
85312320 - Counselling services
Notice Value(s)
- Tender Value
- £500,000 £500K-£1M
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 6 Aug 20265 days ago
- Submission Deadline
- Not specified
- Future Notice Date
- 14 Oct 20263 months to go
- Award Date
- Not specified
- Contract Period
- 16 Mar 2027 - 15 Mar 2029 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planning
- Lots Status
- Planning
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- CARDIFF UNIVERSITY
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- CARDIFF
- Postcode
- CF24 4HQ
- Post Town
- Cardiff
- Country
- Wales
-
- Major Region (ITL 1)
- TLL Wales
- Basic Region (ITL 2)
- TLL5 South East Wales
- Small Region (ITL 3)
- TLL52 Cardiff and Vale of Glamorgan
- Delivery Location
- TLL22 Cardiff and Vale of Glamorgan
-
- Local Authority
- Cardiff
- Electoral Ward
- Cathays
- Westminster Constituency
- Cardiff South and Penarth
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/074610-2026
6th August 2026 - Preliminary market engagement notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/074563-2026
6th August 2026 - Preliminary market engagement notice on Find a Tender
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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