This public procurement record has 2 releases in its history.

Award

09 Sep 2026 at 13:53

Award

07 Aug 2026 at 10:49

Summary of the contracting process

Orwell Housing Association Ltd is buying servicing and repair services for passenger lifts, stairlifts and hoists at properties it owns and manages. The requirement covers routine servicing, repairs, lift parts and installation or related work for lifting and handling equipment. It is a housing-sector maintenance contract rather than a supply-only purchase, so relevant businesses are those able to inspect, maintain, repair and support installed lifting equipment across a housing property portfolio. Orwell Housing is based in Ipswich and the work relates to its properties in the East of England. The procurement is for services and is managed through Eastern Procurement Limited, acting as the framework provider. The requirement was awarded as a single completed lot to Stannah Lift Services Limited.

The procurement has been awarded and the contract is active. Orwell Housing used a selective procedure under a framework, with the award made without a competitive call-off. Stannah Lift Services Limited was awarded the contract on 30 July 2026 for £410,114 excluding VAT, or £492,136 including VAT. The contract was signed on 17 August 2026 and runs from 30 October 2026 to 29 October 2029. Orwell Housing can extend it by one year on two occasions, giving a maximum possible end date of 29 October 2031 and a total possible duration of five years. The procurement was above the relevant threshold. The contract covers one lot and the published requirement describes servicing and repairs to the housing association’s passenger lifts, stairlifts and hoists.

This award shows established demand from Orwell Housing for a specialist lifting-equipment maintenance provider capable of supporting passenger lifts, stairlifts and hoists in occupied housing. A credible future competitor would need practical capability in planned servicing, fault diagnosis, responsive repairs, replacement of lift parts and installation or related work for lifting and handling equipment. The requirement suits an organisation with enough engineering resource and operational capacity to maintain equipment across a distributed property portfolio, while handling different types of access and lifting equipment. Experience in housing maintenance or similar safety-critical environments would help demonstrate reliable service delivery, repair response and compliance with the buyer’s operational needs. The incumbent is a large lift-services company, indicating that scale and specialist coverage are relevant when this requirement is next competed.

How relevant is this notice?

Notice Information

Notice Title

OHA Lifts - Servicing and Maintenance

Notice Description

To provide Passenger Lifts, Stairlifts, Hoists: Servicing and Repairs to properties owned and managed by Orwell Housing.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06ded5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/085404-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Award under framework
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

33 - Medical equipments, pharmaceuticals and personal care products

42 - Industrial machinery

44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)

45 - Construction work

50 - Repair and maintenance services

51 - Installation services (except software)


CPV Codes

33191000 - Sterilisation, disinfection and hygiene devices

33192600 - Lifting equipment for health care sector

42419510 - Parts of lifts

44115600 - Stairlifts

45000000 - Construction work

50000000 - Repair and maintenance services

51511000 - Installation services of lifting and handling equipment, except lifts and escalators

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£410,114 £100K-£500K
Contracts Value
£410,114 £100K-£500K

Notice Dates

Publication Date
9 Sep 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
30 Jul 20262 months ago
Contract Period
30 Oct 2026 - 29 Oct 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ORWELL HOUSING ASSOCIATION LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
IPSWICH
Postcode
IP2 0BE
Postcode Area
Ipswich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH6 Suffolk
Small Region (ITL 3)
TLH62 Ipswich
Delivery Location
Not specified

Local Authority
Ipswich
Electoral Ward
Gipping
Westminster Constituency
Ipswich

Supplier Information

Number of Suppliers
1
Supplier Name

Stannah Lift Services Ltd

Open Contracting Data Standard (OCDS)

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