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CCTV Maintenance for Conwy ARC 2026-31

Conwy County Borough Council

This public procurement record has 4 releases in its history.

Award

14 Oct 2026 at 17:54

UK6 - Contract Award Notice
TenderUpdate

26 Aug 2026 at 15:05

UK4 - Tender Notice
TenderUpdate

18 Aug 2026 at 15:57

UK4 - Tender Notice
Tender

12 Aug 2026 at 15:35

UK4 - Tender Notice
Summary of the contracting process

Conwy County Borough Council procured maintenance services for its public-space CCTV network and the control-room element of its remote-site CCTV system. The work supports the council’s existing CCTV Control Room and Alarm Receiving Centre in Colwyn Bay, which is certified to NSI Gold Category 1. The contract covers CCTV systems only: telecare, the Patriot Alarm System and another local authority’s Synectics system are excluded. Delivery is in Conwy County Borough, North Wales. The requirement is for ongoing maintenance of public-space cameras and associated control-room systems, rather than installation or operation of the wider excluded alarm and telecare services.

The procurement is complete and was awarded to IVID Digital Security on 13 October 2026. The contract value is £270,701.65 excluding VAT (£324,841.98 including VAT). Its initial period runs from 1 November 2026 to 31 October 2029, with an optional extension of up to two years, taking the maximum period to 31 October 2031. The council used an open competition. Bids were assessed on quality, weighted at 60%, and price, weighted at 40%. Suppliers had to be certified partners of Meyertech or undertake to become certified within six months of the contract start. The single lot included an option to change CCTV systems or equipment.

This award shows demand from Conwy County Borough Council for specialist maintenance of public-space CCTV and the control-room element of remote-site CCTV, supporting an NSI Gold Category 1-certified control room and Alarm Receiving Centre. A credible competitor would need the technical capability and capacity to maintain CCTV equipment and control-room systems reliably across the council’s estate, and to work with Meyertech systems as a certified partner or obtain that certification within six months. The buyer’s evaluation placed greater weight on quality than price, so evidence of service quality, relevant CCTV maintenance experience and dependable delivery would matter alongside competitive pricing. The contract also included possible CCTV system or equipment changes, making capability to support related technology changes commercially relevant. The award to an SME indicates that this requirement was deliverable by a smaller supplier.

How relevant is this notice?

Notice Information

Notice Title

CCTV Maintenance for Conwy ARC 2026-31

Notice Description

This opportunity was originally advertised as a below threshold contract value and during the evaluation it became apparent that the total value of the contract would be over threshold therefore the evaluation and subsequent processes have been conducted as per the Procurement Act 2023. Conwy County Borough Council has an existing NSI Gold Category 1 Certified CCTV Control Room and Alarm Receiving Centre (ARC) located in Colwyn Bay. This tender was to procure a new Maintenance Service for the Public Space CCTV and the Control Room part of the Remote Site CCTV system. The contract does not include the Telecare System, Patriot Alarm System or the Synectics system from another Local Authority.

Lot Information

Lot 1

Options: Optional software / equipment change.

Renewal: 1 year plus 1 year subject to funding

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e2e7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/097234-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

92 - Recreational, cultural and sporting services

CPV Codes

92222000 - Closed circuit television services

Notice Value(s)

Tender Value
£145,000 £100K-£500K
Lots Value
£145,000 £100K-£500K
Awards Value
£270,701 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
14 Oct 20261 weeks ago
Submission Deadline
2 Sep 2026Expired
Future Notice Date
Not specified
Award Date
13 Oct 20261 weeks ago
Contract Period
1 Nov 2026 - 31 Oct 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Conwy County Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
COLWYN BAY
Postcode
LL29 0GG
Postcode Area
Llandudno
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL3 North Wales
Small Region (ITL 3)
TLL33 Conwy and Denbighshire
Delivery Location
TLL13 Conwy and Denbighshire
Local Authority
Conwy
Electoral Ward
Rhiw
Westminster Constituency
Clwyd North

Supplier Information

Number of Suppliers
1
Supplier Name

iVid Digital Security

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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