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CCTV Maintenance for Conwy ARC 2026-31

Conwy County Borough Council

This public procurement record has 3 releases in its history.

TenderUpdate

26 Aug 2026 at 15:05

UK4 - Tender Notice
TenderUpdate

18 Aug 2026 at 15:57

UK4 - Tender Notice
Tender

12 Aug 2026 at 15:35

UK4 - Tender Notice
Summary of the contracting process

Conwy County Borough Council is procuring a CCTV maintenance service for its public space CCTV system and the control-room element of its remote-site CCTV system. The council operates an NSI Gold Category 1 certified CCTV Control Room and Alarm Receiving Centre in Colwyn Bay, where the control-room activities are based. The requirement covers maintenance of the relevant cameras, systems and control-room equipment. It also includes an option price for replacing the current public-space CCTV control equipment with equipment from another manufacturer, including optional software or equipment changes. Telecare, the Patriot Alarm System and a Synectics system operated by another local authority are excluded. This is a CCTV services contract, classified under CPV 92222000, for delivery in Conwy.

The procurement has reached tender: the council invited offers through a below-threshold open competition. Questions could be submitted until 22 August 2026 at 12:00, and offers were due by 2 September 2026 at 12:00. The contract is scheduled to run from 1 October 2026 to 30 September 2029, with two possible one-year renewals, subject to funding, extending the maximum period to 30 September 2031. The estimated value is £145,000 excluding VAT, or £174,000 including VAT. There is one lot. Evaluation is based on 40% price and 60% quality. Electronic submission is allowed. The contract includes an option for a software or equipment change, and the tender was amended to provide photographs instead of a site visit and to add further question-and-answer photographs.

This opportunity suits CCTV maintenance and systems specialists, including small and medium-sized enterprises. Bidders must be certified partners of Meyertech, or be willing to become certified within six months of the contract start. Suppliers should therefore be able to maintain public-space CCTV infrastructure and the control-room component of a remote-site CCTV system, and to support an NSI Gold Category 1 certified CCTV control-room and alarm-receiving environment. The requirement may also suit businesses with experience in CCTV control equipment replacement, software changes and integration of equipment from alternative manufacturers. Quality carries greater evaluation weight than price, so suppliers will need to demonstrate a credible, technically robust maintenance approach alongside competitive pricing.

How relevant is this notice?

Notice Information

Notice Title

CCTV Maintenance for Conwy ARC 2026-31

Notice Description

Conwy County Borough Council has an existing NSI Gold Category 1 Certified CCTV Control Room and Alarm Receiving Centre (ARC) located in Colwyn Bay. This tender is to procure a new Maintenance Service for the Public Space CCTV and the Control Room part of the Remote Site CCTV system. The tender also requests an Option Price to replace the current Public Space CCTV Control equipment with a system from another manufacturer. The tender does not include the Telecare System, Patriot Alarm System or the Synectics system from another Local Authority. Please refer to the tender documents for full details of the contract requirements.

Lot Information

Lot 1

Options: Optional software / equipment change.

Renewal: 1 year plus 1 year subject to funding

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e2e7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/081417-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

92 - Recreational, cultural and sporting services

CPV Codes

92222000 - Closed circuit television services

Notice Value(s)

Tender Value
£145,000 £100K-£500K
Lots Value
£145,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
26 Aug 2026Today
Submission Deadline
2 Sep 20266 days to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Oct 2026 - 30 Sep 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Conwy County Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
COLWYN BAY
Postcode
LL29 0GG
Postcode Area
Llandudno
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL3 North Wales
Small Region (ITL 3)
TLL33 Conwy and Denbighshire
Delivery Location
TLL13 Conwy and Denbighshire
Local Authority
Conwy
Electoral Ward
Rhiw
Westminster Constituency
Clwyd North

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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