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Provision of Income Management Systeom

London Borough of Sutton

This public procurement record has 1 release in its history.

Planning

17 Aug 2026 at 13:05

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The London Borough of Sutton is planning to procure an income management system service for Kingston and Sutton Councils. The requirement concerns financial management and accounting software, together with software support services (CPV 48440000 and 72261000). It will support a shared financial services team serving both councils and several related external entities, including Kingston Adult Education and Sutton Housing Partnership. The system will cover council payment activity and income management across the two authorities. Delivery is expected in the London area. This is a services procurement focused on providing and supporting software for managing income, payments and associated financial processes within a substantial shared public-sector operation.

This procurement is at the planning stage, before an invitation to tender. The councils expect to use preliminary market engagement through a Soft Market Test. The planned engagement includes confirmation of participation on 19 August 2026, a question-and-answer event from 20 to 28 August, response uploads by 3 September 2026, and feedback during the week commencing 21 September 2026. A subsequent notice is expected on 1 December 2026. The planned contract period is 1 September 2027 to 30 August 2030, with renewal provision potentially extending it to 30 August 2032. The councils’ teams manage over £400 million in net revenue budget and £800 million in gross revenue spend. Combined card payments total 280,000 transactions worth over £70 million annually.

This will suit suppliers of income management, payment-processing and financial accounting platforms that can provide implementation, integration and ongoing software support for two councils working through a shared financial services team. Relevant providers are likely to need strong capacity for high-volume public-sector payment activity and the ability to support several connected organisations, including education and housing-related entities. Experience of managing substantial transaction volumes, council income streams and complex organisational arrangements will be useful when preparing for the future procurement. Businesses with established support, service management and data-handling capabilities should use the market engagement to explain how their systems would manage the councils’ payment and income requirements. The immediate focus is preparation and engagement rather than bidding for a contract.

How relevant is this notice?

Notice Information

Notice Title

Provision of Income Management Systeom

Notice Description

This Preliminary Market Engagement is related to Income Management System. Kingston and Sutton Councils operate a shared financial services team responsible for over PS400 million in net revenue budget and PS800 million in gross revenue spend. Our finance teams also look after several external entities related to Council payments, including, but not limited to, Kingston Adult Education, and Sutton Housing Partnership. Our combined card payment volumes are 280,000 with a combined value of over PS70 million per annum.

Planning Information

Issue of SMT or PME 17 Aug 2026 Confirmation of participation in the Soft Market Test/Preliminary Market Engagement event 19 Aug 2026 Start of Q&A event 20 Aug 2026 End of Q&A 28 Aug 2026 Deadline to upload responses 03 Sept 2026 Feedback of SMT or PME Week commencing 21 Sept 2026

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e59e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/078118-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48440000 - Financial analysis and accounting software package

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 Aug 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
1 Dec 20264 months to go
Award Date
Not specified
Contract Period
1 Sep 2027 - 30 Aug 2030 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Sutton
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SUTTON
Postcode
SM1 1EA
Postcode Area
Sutton
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI63 Merton, Kingston upon Thames and Sutton
Delivery Location
TLI6 Outer London - South
Local Authority
Sutton
Electoral Ward
Sutton Central
Westminster Constituency
Sutton and Cheam

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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