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Hybrid Mail Services

Surrey Heath Borough Council

This public procurement record has 1 release in its history.

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20 Aug 2026 at 14:58

UK7 - Contract Details Notice
Summary of the contracting process

Surrey Heath Borough Council procured hybrid mail services for its Revenues and Benefits function. The requirement combines electronic mail software and postal services, covering the preparation, processing and distribution of council communications through a hybrid digital and physical delivery service. The buying organisation is Surrey Heath Borough Council, based in Camberley, and the service supports its local-authority revenues and benefits activity, with delivery across the United Kingdom. This is a public-sector service requirement rather than a supply of physical goods or construction work. It is relevant to providers that combine secure electronic document handling, mail production and postal fulfilment within one managed service.

The procurement is complete and was awarded on 26 May 2026 to GREENS PRINTING SERVICES LIMITED. The council used a direct award below the applicable threshold, without competition. The contract was signed on 26 May 2026 and runs from 1 June 2026 to 31 May 2027. Its stated value is £130,000 excluding VAT, or £156,000 including VAT. The council has a renewal option for one further 12-month period, allowing the arrangement to run until 31 May 2028. The award covers the single requirement for hybrid mail services, classified as services, and the supplier’s award is recorded as active.

This procurement demonstrates established demand from a borough council for an integrated hybrid-mail operation supporting Revenues and Benefits communications. A competing supplier would need to provide both the electronic and physical sides of the service: reliable software or systems for handling outgoing correspondence, together with document production, mailing and postal distribution. The requirement favours an operator able to manage a complete workflow rather than a standalone printer, software vendor or ordinary postal carrier. The selected supplier is recorded as an SME, indicating that the requirement can be delivered by a focused specialist rather than only a large national group. Relevant capability lies in dependable, repeatable public-sector correspondence fulfilment at council scale.

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Notice Information

Notice Title

Hybrid Mail Services

Notice Description

Hybrid mail services for Revenues and Benefits.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e8c9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/079532-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

64 - Postal and telecommunications services

CPV Codes

48223000 - Electronic mail software package

64110000 - Postal services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£130,000 £100K-£500K

Notice Dates

Publication Date
20 Aug 20266 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
26 May 20263 months ago
Contract Period
1 Jun 2026 - 31 May 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Surrey Heath Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CAMBERLEY
Postcode
GU15 3HD
Postcode Area
Guildford
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ25 West Surrey
Delivery Location
Not specified
Local Authority
Surrey Heath
Electoral Ward
Town
Westminster Constituency
Surrey Heath

Supplier Information

Number of Suppliers
1
Supplier Name

GREENS PRINTING SERVICES LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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