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BCU-DIR-63508 - TELEPATH LICENSES AND MAINTENANCE

Betsi Cadwaladr University Health Board

This public procurement record has 1 release in its history.

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28 Aug 2026 at 13:27

UK7 - Contract Details Notice
Summary of the contracting process

Betsi Cadwaladr University Health Board procured services for the Telepath systems used in its critical transfusion service. The requirement covers Telepath software licences and associated maintenance, technical support and disaster recovery. The service supports the Health Board’s operational needs and compliance with Medicines and Healthcare products Regulatory Agency requirements. The buying organisation is Betsi Cadwaladr University Health Board, with procurement managed by NHS Wales Shared Services Partnership, hosted by Velindre University NHS Trust. Delivery is across Wales. This is a specialist healthcare IT support requirement rather than a general software supply contract: relevant businesses are likely to provide or maintain Telepath systems, manage software licensing, deliver responsive technical support and provide reliable disaster-recovery arrangements for a safety-critical clinical service.

The procurement is complete and the contract has been awarded. Betsi Cadwaladr University Health Board used a direct award below the applicable threshold, without competition. There was one lot. Dedalus was selected as the supplier, with the award recorded as active. The award was made on 28 August 2026 and the contract was signed on the same date. The contract runs from 1 January 2027 to 31 March 2027. Its value is £28,000 excluding VAT and £33,600 including VAT. The contract is active. The requirement was evaluated and awarded through the direct-award route, rather than an open tender, and relates to software and information systems together with IT consulting, software development, internet and support services.

This award indicates demand from Betsi Cadwaladr University Health Board for specialist support around an established Telepath installation. A credible future competitor would need demonstrable capability in Telepath licensing and maintenance, software and information-systems support, and the technical expertise to keep a clinical system dependable. Experience of supporting critical transfusion services would be directly relevant, particularly where service disruption could affect patient care. Suppliers would also need to understand disaster-recovery arrangements, ongoing technical support and the operational controls associated with a safety-critical healthcare environment. Familiarity with Medicines and Healthcare products Regulatory Agency compliance requirements would strengthen a supplier’s position. The buyer’s use of a direct, below-threshold route also shows the importance of being known as a capable specialist for this narrowly defined requirement.

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Notice Information

Notice Title

BCU-DIR-63508 - TELEPATH LICENSES AND MAINTENANCE

Notice Description

Betsi Cadwaladr University Health Board currently has a contract for the maintenance, support and disaster recovery for their Telepath Systems which is required for critical transfusion service and compliance with MHRA regulations.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06ee8b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/082186-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£28,000 Under £100K

Notice Dates

Publication Date
28 Aug 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Jan 2027 - 31 Mar 2027 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Betsi Cadwaladr University Health Board
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BANGOR
Postcode
LL57 2PW
Postcode Area
Llandudno
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL3 North Wales
Small Region (ITL 3)
TLL32 Gwynedd
Delivery Location
Not specified
Local Authority
Gwynedd
Electoral Ward
Y Faenol
Westminster Constituency
Bangor Aberconwy

Supplier Information

Number of Suppliers
1
Supplier Name

Dedalus

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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