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City of London - HRA - Maintenance of Lifts and Platform Lifts

The Mayor and Commonalty and Citizens of the City of London

This public procurement record has 1 release in its history.

Tender

02 Sep 2026 at 14:37

UK4 - Tender Notice
Summary of the contracting process

The City of London Corporation is procuring housing lift maintenance services for its Housing Revenue Account. The requirement covers regular servicing of passenger lifts and platform lifts in line with relevant regulations and legislation, planned preventative maintenance, and reactive repairs. Suppliers must respond to lift breakdowns and passenger entrapments both during working hours and outside them. The service includes strict service-level agreements and key performance indicators for response priorities and time limits. Work will support City of London housing. The procurement is for services, classified under lift-maintenance services. It suits contractors able to provide a complete maintenance operation, including scheduled inspections, emergency response, planned work, technical reporting and compliance management across a housing lift portfolio.

The buyer invited offers through an open procedure, with electronic tendering via the City of London Corporation Sourcing & Contracts Portal. Enquiries had to be submitted by 27 September 2026 at 12:00, and tenders by 28 September 2026 at 12:00. The contract is scheduled to run from 1 February 2027 to 31 January 2030, with a 1+1 renewal option extending the maximum possible term to 31 January 2032. Its estimated value is £600,000 excluding VAT and £720,000 including VAT; the stated annual estimate is £120,000. Award is due by 19 November 2026. Evaluation is 45% technical quality, 15% responsible procurement and social value, and 40% price. Technical assessment includes mobilisation, resourcing, service delivery, documentation, innovation, health and safety, compliance and risk management.

This opportunity suits lift maintenance companies with demonstrable experience delivering comparable services to social housing providers. Bidders need the operational capacity to mobilise a multi-site service, resource qualified engineers, deliver planned and reactive maintenance, and provide reliable in-hours and out-of-hours attendance for breakdowns and passenger entrapments. Strong performance reporting, client portal capability, accurate documentation, worksheets and use of technology are important. Suppliers must be able to evidence health and safety controls, regulatory compliance, risk management and effective service-level performance. The contract is identified as suitable for small and medium-sized enterprises. Required insurance levels are £5 million employers’ liability, £20 million public liability, £1 million professional indemnity and £20 million product liability. Responsible procurement, carbon reduction, waste minimisation, air quality and social value commitments also form part of the competition.

How relevant is this notice?

Notice Information

Notice Title

City of London - HRA - Maintenance of Lifts and Platform Lifts

Notice Description

The City of London Corporation (the City) invites Tenders for the provision of City of London Housing Lift Maintenance Services, to provide regular servicing in line with regulations and legislation, planned preventative maintenance, and reactive maintenance including lift breakdowns and passenger entrapments. This includes both in hours, and out of hours requirements with strict SLAs and KPIs on priority and time limits. This tendering exercise is being undertaken using the electronic tendering system 'City of London Corporation Sourcing & Contracts Portal' (https://cityoflondon.ukp.app.jaggaer.com/). Suppliers will need to register an interest on the system in order to participate and registration is free. The estimated contract value given at sections 31 and 32 is for the full duration of the contract including the maximum possible extensions. The estimated annual contract value is therefore PS120,000).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06f073
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/083106-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50750000 - Lift-maintenance services

Notice Value(s)

Tender Value
£600,000 £500K-£1M
Lots Value
£600,000 £500K-£1M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
2 Sep 20261 weeks ago
Submission Deadline
28 Sep 20262 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Feb 2027 - 31 Jan 2030 3-4 years
Recurrence
2032-09-01

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Mayor and Commonalty and Citizens of the City of London
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CITY OF LONDON
Postcode
EC2P 2EJ
Postcode Area
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
TLI31 Camden and City of London, TLI6 Outer London - South
Local Authority
Islington
Electoral Ward
Clerkenwell
Westminster Constituency
Islington South and Finsbury

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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