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Maintenance, Repairs and 24 Hour Call out for Door Entry Systems, Automatic and General Doors, Cloud Based Access Control and Lifeline Equipment

Darlington Borough Council

This public procurement record has 1 release in its history.

Planning

04 Sep 2026 at 14:40

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Darlington Borough Council is planning a maintenance and repair service for door entry systems, automatic and general doors, cloud-based access control and Lifeline equipment. The requirement is divided into three service areas: scheme doors, door-entry and intercom systems and Lifeline equipment; corporate building doors and access systems; and housing-block doors and access systems. The service includes 24-hour emergency call-out support alongside routine maintenance and repairs. It is a services contract involving security equipment, access-control systems and associated electrical and mechanical building installations. Delivery is associated with Darlington and the council’s buildings and housing stock. Suppliers providing integrated access, door and emergency-response maintenance may find the scope relevant.

This procurement is at the planning stage: the council has stated its intention to procure, but there is no invitation to tender yet. It expects to publish a subsequent notice by 30 September 2026. The council is carrying out preliminary market engagement through a questionnaire, which it expects suppliers to complete by 18 September 2026 using the OPEN eTendering system. The planned requirement has three lots, although the published structured information currently sets out the period and suitability for Lot 1. The estimated total value is £1,489,200 gross, in GBP. The planned contract period is 1 March 2027 to 28 February 2030, with renewal provisions potentially extending it to 29 February 2032. The procurement procedure and evaluation basis have not been settled in the published planning information.

The planned work should suit contractors with operational teams able to maintain and repair door-entry equipment, automatic and general doors, intercoms, cloud-based access-control systems and Lifeline equipment. Strong candidates are likely to combine electrical, mechanical, security and access-control engineering skills with reliable fault diagnosis, planned maintenance and rapid emergency response. Experience supporting housing schemes, communal residential blocks and corporate or public buildings would be relevant, particularly where systems must remain safe and available around the clock. Suppliers should be prepared to demonstrate the capacity to provide 24-hour call-out coverage, manage multiple service environments and maintain records across a varied equipment estate. Lot 1 is identified as suitable for small and medium-sized enterprises and voluntary, community or social enterprises, which may support specialist providers or collaborative delivery models.

How relevant is this notice?

Notice Information

Notice Title

Maintenance, Repairs and 24 Hour Call out for Door Entry Systems, Automatic and General Doors, Cloud Based Access Control and Lifeline Equipment

Notice Description

This is 3 lots for Maintenance, repairs and 24 Hour Call out for: Lot 1 - Scheme Doors, Door Entry, Intercoms and Lifeline Equipment Lot 2 - Corporate Building Doors and Access Systems Lot 3 - Housing Block Doors and Access Systems

Planning Information

Questionnaire to complete within OPEN etendering system https://www.open-uk.org/projects/overview/3552427c-b2a2-4860-938c-19fd80f8cd0f

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06f264
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/083947-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

35 - Security, fire-fighting, police and defence equipment

42 - Industrial machinery

50 - Repair and maintenance services

CPV Codes

35121000 - Security equipment

42961100 - Access control system

50610000 - Repair and maintenance services of security equipment

50710000 - Repair and maintenance services of electrical and mechanical building installations

Notice Value(s)

Tender Value
£1,489,200 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
4 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
30 Sep 20262 weeks to go
Award Date
Not specified
Contract Period
1 Mar 2027 - 28 Feb 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Darlington Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DARLINGTON
Postcode
DL1 5QT
Postcode Area
Darlington
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC33 Darlington
Delivery Location
TLC13 Darlington
Local Authority
Darlington
Electoral Ward
Park East
Westminster Constituency
Darlington

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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