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Employee Voice Pre Market Engagement

OFCOM

This public procurement record has 1 release in its history.

Planning

08 Sep 2026 at 15:11

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Ofcom is exploring an employee voice programme centred on a pulse survey tool and related survey services. The intended solution would enable shorter, more frequent colleague surveys, run multiple surveys in parallel across different employee populations and topics, and provide more timely insight into employee experience, organisational culture, engagement and emerging challenges. The aim is to support quicker identification of priority issues and a stronger link between colleague feedback and visible action. The requirement combines software and information systems with survey design, delivery and analysis services. It is a goods-led requirement with associated services, for delivery across the United Kingdom. Suppliers of employee listening platforms, workforce survey software, survey specialists and managed insight services may therefore find the scope relevant.

This procurement is at the planning stage: Ofcom is conducting preliminary market engagement to inform its procurement strategy, rather than inviting tenders. The engagement is expected to use a questionnaire, with possible follow-up discussions between Ofcom’s project team and interested suppliers. Completed questionnaires are expected by 12 noon on 29 September 2026. The planned contract period is 1 April 2027 to 31 March 2031. The procurement is arranged as one lot and is identified as above the relevant threshold. Suppliers taking part in the engagement must register on Ofcom’s Jaggaer e-sourcing portal, access the Employee Voice RFI questionnaire, submit it through the technical section and use the portal messaging facility for clarification questions.

The engagement is suited to suppliers that can provide secure, scalable employee listening or pulse survey technology alongside practical survey and analysis expertise. Relevant capability is likely to include designing concise recurring surveys, supporting several concurrent surveys across different employee groups, handling varied topics, and turning responses into timely, actionable insight. Providers should be able to explain how their solution improves on a single annual colleague survey and supports evidence-based organisational decisions. Firms with experience in employee experience, organisational culture, workforce engagement, people analytics or staff feedback programmes may be well placed to contribute. Technology vendors, specialist survey agencies and partnerships combining software with implementation, analysis and advisory services should prepare to demonstrate how they would approach delivery.

How relevant is this notice?

Notice Information

Notice Title

Employee Voice Pre Market Engagement

Notice Description

Organisations are invited to take part in the pre maket engagement seek input from market participants to inform and help Ofcom inform our procurement strategy for our employee voice programme. Ofcom currently relies on an annual colleague survey as the primary means of gathering measurable feedback on employee experience. This model does not provide sufficiently timely or agile insight into emerging colleague experience, culture, engagement and organisational challenges. As a result, there is a risk that feedback is gathered too infrequently to support timely action and evidence-based decision making. The opportunity is to explore how to procure a pulse survey tool that enables shorter, more frequent colleague surveys, as well as the ability to run multiple surveys in parallel across different populations and topics. This would support a more agile employee listening model, provide quicker insight into priority issues, and strengthen the link between colleague feedback and visible action.

Planning Information

The purpose of this preliminary market engagement (PME) questionnaire is to seek input from market participants to inform and help us inform our procurement strategy. The PME will provide Ofcom with the opportunity to obtain insight into the available Employee Voice solutions on the market, how potential Suppliers might approach delivery of the good(s)/service(s) in question and gain an understanding of the capability/interest from the market. This PME will be in the form of a questionnaire, and possibly some discussion between the Ofcom Project Team and interested Suppliers. If you would like to participate in the PME exercise, please access the PME document available via Ofcom's Jaggaer procurement portal at https://ofcom.ukp.app.jaggaer.com/. To access the PME documents interested suppleirs will need to be registered as a supplier on the Ofcom Jaggaer esourcing portal. Visit the URL above and click on 'Register here'. If already registered log-in to Ofcom's Jaggaer esourcing portal and go to the PQQ page 'pqq_98 - Employee Voice RFI', complete the questionnaire, attach it where indicated in the Technical envelope and Submit. Clarification questions can be submitted via the messaging facility within the pqq_98. The closing deadline for submitting completed questionnaires is 12 noon, 29 September 2026.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06f4cd
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/084997-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

48000000 - Software package and information systems

79311000 - Survey services

79311300 - Survey analysis services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
8 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Apr 2027 - 31 Mar 2031 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
OFCOM
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 9HA
Postcode Area
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
Not specified
Local Authority
Southwark
Electoral Ward
Borough & Bankside
Westminster Constituency
Bermondsey and Old Southwark

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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