This public procurement record has 1 release in its history.

Award

09 Sep 2026 at 16:36

Summary of the contracting process

Cambridgeshire and Peterborough Combined Authority procured the Joy Case Management System, a software and information systems service supported by IT consulting, software development, internet and technical support. The system is intended to support the authority’s Youth Guarantee Trailblazer programme, whose business case received approval and whose related Department for Work and Pensions proposal was subsequently approved. Delivery is associated with Cambridgeshire. The buying organisation is the Cambridgeshire and Peterborough Combined Authority, a sub-central public authority. The requirement is a single service covering the Joy case management platform and related information technology support, rather than physical goods or construction works. It is relevant to suppliers of case management software, digital service platforms, implementation support and associated IT consultancy serving public-sector programmes.

This procurement has been completed and awarded. The contract was awarded to PUNGO LTD (Joy), and the contract is active. The authority used a direct award below the applicable threshold, without competition. The award was made on 17 August 2026, and the contract was signed on the same date. The contract runs from 17 August 2026 to 11 August 2027, with a maximum extent to 11 August 2028 through a stated 12-month extension. The awarded contract value is £115,200 gross in GBP. The tender comprised one completed lot. The evaluation basis was therefore the direct-award route rather than a competitive scoring exercise. The contracting process relates to software and IT services for the Joy Case Management System.

Although this contract has already been awarded, it demonstrates demand from Cambridgeshire and Peterborough Combined Authority for a dedicated case management system supporting a youth employment or guarantee programme. Suppliers considering future work with this buyer would need a credible software platform for managing cases, records and programme activity, together with the technical capability to provide implementation, software development, internet-based services and ongoing support. Experience delivering reliable digital systems for public-sector or grant-funded programmes would be commercially relevant, as would the ability to work within a direct-award, below-threshold procurement environment. Competitors should be able to show that their service can support operational users, integrate into programme delivery and remain maintainable throughout the initial contract and any extension.

How relevant is this notice?

Notice Title

Joy Case Management System

Notice Description

The initial business case for the Youth Guarantee Trailblazer received SAF approval on 10 March 2025 and was developed in parallel with the DWP proposal process. The DWP proposal was subsequently approved, and a Grant Offer Letter was issued to the CPCA on 27 March 2025.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06f5fd
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/085540-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£115,200 £100K-£500K

Notice Dates

Publication Date
9 Sep 20266 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
17 Aug 2026 - 11 Aug 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
Cambridgeshire & Peterborough Combined Authority
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HUNTINGDON
Postcode
PE29 3TN
Postcode Area
Peterborough
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH4 Cambridgeshire and Peterborough
Small Region (ITL 3)
TLH42 Cambridgeshire CC
Delivery Location
Not specified

Local Authority
Huntingdonshire
Electoral Ward
Huntingdon North
Westminster Constituency
Huntingdon

Supplier Information

Number of Suppliers
1
Supplier Name

PUNGO LTD (Joy)

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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