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Learning Management System and Associated Services

Fairhive Homes Ltd.

This public procurement record has 1 release in its history.

Planning

09 Sep 2026 at 17:22

UK3 - Planned Procurement Notice
Summary of the contracting process

Fairhive Homes Limited intends to procure a hosted Learning Management System and associated services. The requirement covers software and e-learning services, including supply, configuration, implementation, data migration, testing, user acceptance, go-live support and hypercare. The system will manage learning pathways, compliance training, certification, reporting, dashboards, user administration, workflows, notifications and branding. It must support SCORM 1.2/2004 content, accessibility, mobile use and manager and learner functions. Required integrations include Microsoft Entra ID single sign-on and user provisioning, Microsoft Teams and Outlook calendars, plus the wider Fairhive systems environment. The supplier will provide training, hosting, storage, backups, disaster recovery, service desk support, maintenance, service levels, account management, reporting and continuous improvement. Delivery covers England across the North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East and South West.

This procurement is at the planning stage: Fairhive has announced its intention to buy, but this record is not an invitation to tender. The planned approach is a below-threshold open competition for a single supplier. The buyer’s indicative date for the next notice is 14 September 2026, and the procurement is expected to run to 5 October 2026. The anticipated contract period is 15 February 2027 to 14 February 2029, with a possible renewal extending the maximum period to 14 February 2031. The estimated value is £125,000 excluding VAT and £150,000 including VAT. One planned lot is suitable for SMEs. Fairhive expects to assess the optimum combination of quality, measurable social value and price, with emphasis on functional capability, integration, security, implementation and support.

This will suit an LMS provider able to deliver a complete hosted platform rather than software alone, with implementation, configuration, migration, training and long-term support capability. Relevant experience in housing, public services or another regulated environment will be important, alongside demonstrable compliance with ISO 27001, Cyber Essentials Plus and UK GDPR. Suppliers should be able to provide secure UK hosting arrangements, resilience, disaster recovery, business continuity and incident management. Strong Microsoft 365, Teams, Outlook and Entra ID integration expertise will be relevant, as will SCORM, accessibility, mobile learning, compliance reporting and workflow automation. The buyer is also looking for mature service desk, service-level, account-management and continuous-improvement arrangements. Evidence of measurable social value, sustainability, digital inclusion, community investment, skills and employment support, and supplier diversity will strengthen a future response.

How relevant is this notice?

Notice Information

Notice Title

Learning Management System and Associated Services

Notice Description

Fairhive Homes Limited intends to procure a contract for the supply, implementation, configuration, support, maintenance and continuous improvement of a Learning Management System. The procurement is intended to support Fairhive's requirement for an LMS platform that enables effective learning management, compliance training, reporting, user administration and integration with Fairhive's wider systems environment. The RFQ states that Fairhive wishes to appoint a single supplier to provide, implement, configure, support and maintain the LMS in accordance with the specification. The requirement is expected to include: 1. Supply of a hosted Learning Management System platform. 2. Configuration of workflows, roles, permissions, learning pathways, dashboards, notifications and branding. 3. Implementation support, including mobilisation, discovery, implementation planning, testing, user acceptance testing, go-live support and hypercare. 4. Data migration support, including extraction support, mapping, cleansing support, migration, reconciliation and validation. 5. Microsoft Entra ID Single Sign-On and user provisioning integration. 6. Microsoft 365 integrations, including Microsoft Teams and Outlook calendar integration. 7. Administrator, manager and end-user training, including materials and train-the-trainer or digital resources. 8. Initial content and SCORM set-up, including upload, configuration and validation of SCORM 1.2/2004 and other agreed content. 9. Ongoing hosting, storage, backups, disaster recovery, support, service levels, maintenance, updates, escalation and account management. 10. Reporting, dashboards and scheduled reporting. Suppliers will be expected to demonstrate: 1. Relevant experience implementing and supporting Learning Management Systems for a housing association, public sector organisation or similarly regulated environment. 2. A functional solution that supports learning pathways, compliance training management, reporting and dashboards, certification, SCORM compliance, accessibility, mobile functionality, workflow automation, manager functionality, learner experience and Microsoft 365 integration. 3. A clear implementation, data migration and training methodology, including project mobilisation, configuration, testing, user acceptance testing, data migration, training, go-live support and hypercare. 4. Robust information security, compliance and business continuity arrangements, including ISO27001, Cyber Essentials Plus, UK GDPR compliance, data hosting, resilience, disaster recovery, business continuity and incident management. 5. Effective support, service desk, account management, service level, escalation, reporting, quarterly review, product roadmap and continuous improvement arrangements. 6. Measurable social value and sustainability commitments, including community investment, skills and employment support, carbon reduction, digital inclusion, volunteering, equality, diversity and inclusion, supplier diversity and wider environmental sustainability initiatives. Fairhive intends to use the procurement documentation and evaluation process to assess the optimum combination of quality, social value and price. The RFQ defines Most Advantageous Tender as the tender offering the optimum combination of quality, social value and price in accordance with the evaluation methodology. Particular emphasis is expected to be placed on: 1. Functional LMS capability and user experience. 2. Compliance training management and reporting. 3. Data security, UK GDPR compliance and hosting arrangements. 4. Microsoft 365 and Microsoft Entra ID integration. 5. Implementation, data migration and training support. 6. Service desk, support, service levels and account management. 7. Social value, sustainability and measurable community benefits.

Lot Information

Lot 1

Renewal: As per the provisions in the agreement

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06f608
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/085565-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK3 - Planned Procurement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

80 - Education and training services

CPV Codes

48000000 - Software package and information systems

80420000 - E-learning services

Notice Value(s)

Tender Value
£125,000 £100K-£500K
Lots Value
£125,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
9 Sep 20266 days ago
Submission Deadline
Not specified
Future Notice Date
14 Sep 2026Expired
Award Date
Not specified
Contract Period
15 Feb 2027 - 14 Feb 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Fairhive Homes Ltd.
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
AYLESBURY
Postcode
HP20 2NJ
Postcode Area
Hemel Hempstead
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ13 Buckinghamshire
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
Local Authority
Buckinghamshire
Electoral Ward
Aylesbury North
Westminster Constituency
Aylesbury

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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