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Crisis and Resilience Fund Hub Delivery

London Borough of Southwark

This public procurement record has 3 releases in its history.

PlanningUpdate

14 Sep 2026 at 11:50

UK2 - Preliminary Market Engagement Notice
Planning

11 Sep 2026 at 16:37

UK2 - Preliminary Market Engagement Notice
Planning

11 Sep 2026 at 15:56

UK1 - Pipeline Notice
Summary of the contracting process

The London Borough of Southwark is developing a hub-and-spoke service for the Crisis and Resilience Fund. It is considering commissioning a Hub Delivery Organisation to provide a central, accessible route for Southwark residents seeking financial-resilience support after financial hardship or an unexpected financial shock, and help residents build longer-term resilience. The service will cover the Resilience Services and Community Coordination elements of the Fund. Southwark Council will continue to administer council-managed crisis and housing-related payments, determine eligibility, make formal decisions on financial assistance applications and submit management information to the Department for Work and Pensions. The work is a community and social service, delivered for residents in Southwark, London.

This procurement is at the planning stage and is currently a preliminary market engagement exercise, not an invitation to tender. Southwark expects to develop the specification, performance measures, commercial model and procurement structure using supplier feedback. Suppliers are asked to complete a questionnaire by 12 noon on 1 October 2026; the council may then invite some respondents to one-to-one discussions. The council expects the next notice on 11 November 2026. One planned lot has an indicative contract period from 1 April 2027 to 31 March 2029, with a possible renewal or extension to 31 March 2030. The estimated value is £2,130,000 excluding VAT, or £2,556,000 including VAT. The final scope and delivery model remain under development.

This engagement is suited to organisations that can design and operate a central access point for residents needing financial-resilience and community support. Relevant providers are likely to have experience coordinating local services, supporting households experiencing hardship or financial shock, and making services accessible to diverse communities. Capability in referral pathways, case management, partnership working, outcome monitoring and management-information reporting will be useful, particularly where services need to connect residents with wider support while the council retains formal payment and eligibility decisions. Organisations should be ready to review a draft specification, explain their delivery assumptions and help shape practical performance measures and the commercial model. The council has indicated that the procurement is suitable for small and medium-sized enterprises and voluntary, community and social enterprises.

How relevant is this notice?

Notice Information

Notice Title

Crisis and Resilience Fund Hub Delivery

Notice Description

The Department for Work and Pensions introduced the Crisis and Resilience Fund from 1 April 2026. The Fund provides local authorities with funding to support households experiencing financial hardship or an unexpected financial shock and to help residents build longer-term financial resilience. Southwark Council is developing a hub-and-spoke model to support the delivery of the Resilience Services and Community Coordination elements of the Fund. The Council is considering commissioning a Hub Delivery Organisation (HDO) to provide a central and accessible route into financial-resilience support for Southwark residents. The Council will retain responsibility for administering Council-managed crisis and housing-related payments, determining eligibility, making formal decisions on applications for financial assistance and submitting formal management-information returns to the Department for Work and Pensions. Further information about the emerging HDO service model, the areas being considered, local delivery and accessibility, case management, reporting, and the indicative contract value and duration is set out in the accompanying Draft Service Specification. The final scope and delivery model have not been determined. Therefore, the Council is carry out a Preliminary Market Engagement (PME) where respondents are invited to use the information provided via the portal, see engagement process description further down in this notice. Respondents are requested to use both documents when completing the questionnaire and should clearly state any assumptions made in their responses.

Planning Information

Preliminary Market Engagement (PME) feedback will help shape the specification, KPIs, commercial model, and procurement structure. The council intends to undertake the following engagement activities: • Supplier questionnaire - response by 12:00 noon on 01/10/2026 •The Council reserves the right to invite suppliers to participate in one-to-one discussions where responses to the PME raise matters of particular interest that the Council wishes to explore further. All suppliers will receive the same core information. Insights gathered will be anonymised and used solely to inform the procurement design. How to Participate Suppliers interested in participating in PME should register their interest via: https://procontract.due-north.com/ Upon registration, suppliers will access the following information: • PME briefing document containing a Supplier questionnaire to complete and return and a draft specification for review. All communication regarding this PME must be submitted through the Council’s e tendering portal, ProActis: https://procontract.due-north.com/ Please note you can return your questionnaire via the messaging functionality on the Pro-Contract portal.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06f874
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/086800-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

98 - Other community, social and personal services

CPV Codes

75200000 - Provision of services to the community

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£2,130,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
14 Sep 20262 days ago
Submission Deadline
Not specified
Future Notice Date
11 Nov 20262 months to go
Award Date
Not specified
Contract Period
1 Apr 2027 - 31 Mar 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Southwark
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 2QH
Postcode Area
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
TLI44 Lewisham and Southwark
Local Authority
Southwark
Electoral Ward
London Bridge & West Bermondsey
Westminster Constituency
Bermondsey and Old Southwark

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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