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Community Information System Renewal (WCCIS Replacement)

NHS Wales Shared Services Partnership-Procurement Services

This public procurement record has 1 release in its history.

Tender

18 Sep 2026 at 15:17

UK4 - Tender Notice
Summary of the contracting process

NHS Wales Shared Services Partnership Procurement Services, hosted by Velindre University NHS Trust, is buying a modern Community Information System to replace the Wales Community Care Information System (WCCIS), which is approaching the end of its life. The service is a cloud-ready, secure and resilient digital care record platform for integrated health, community, mental health and social care services across Wales. It must support mobile working, multidisciplinary care planning, advanced reporting and integration with national and local health and care systems. The scope includes services such as health visiting, school nursing, children’s community nursing, safeguarding and community nursing, with potential for future expansion. Hywel Dda University Health Board will lead the contract for the participating Welsh health boards, with delivery across Wales.

The procurement has reached tender: the buyer invited offers through an open procedure. This is a single-lot services contract with an estimated value of £10,560,000 excluding VAT, or £12,671,999.95 including VAT. Questions had to be submitted by 1 October 2026 at 12:00, and tender responses by 16 October 2026 at 12:00. The award decision is due by 21 December 2026 at 23:59. The initial contract period is 1 January 2027 to 30 September 2034, with an option to extend for up to three years, subject to satisfactory performance, to a maximum end date of 30 September 2037. Evaluation is 60% technical, including 10% social value, and 40% commercial. Submissions are electronic in English or Welsh.

This opportunity suits software providers and IT service businesses able to deliver and support a large-scale community care information system for NHS Wales. Strong implementation, data migration and long-term service management capability are central requirements, alongside experience of secure, resilient and highly interoperable platforms. Suppliers should be able to support shared digital care records, mobile working, multidisciplinary care planning, reporting and integration with health and care systems. The requirement also calls for robust cyber security and information governance arrangements, alignment with NHS Wales Digital Architecture principles, and the ability to support service transformation and innovation. The procurement is identified as suitable for SMEs, but bidders will need sufficient technical and delivery capacity to serve multiple Welsh health boards and a broad range of community services.

How relevant is this notice?

Notice Information

Notice Title

Community Information System Renewal (WCCIS Replacement)

Notice Description

This Invitation to Tender (ITT) is issued by NHS Wales Shared Services Partnership Procurement Services (hosted by Velindre University NHS Trust) ("NWSSP") on behalf of Hywel Dda University Health Board ("HDUHB"), which will act as the lead contracting authority and enter into the resulting agreement. Hywel Dda University Health Board, acting on behalf of Betsi Cadwaladr University Health Board, Cwm Taf Morgannwg University Health Board and Swansea Bay University Health Board, is seeking to procure a modern Community Information System to replace the existing Wales Community Care Information System (WCCIS), which is approaching end of life. The procurement presents a significant opportunity to deliver a strategic digital care record solution supporting integrated health, community, mental health and social care services across Wales. The Authority is seeking a cloud-ready, secure, resilient and highly interoperable platform capable of supporting a shared digital care record, mobile working, multidisciplinary care planning, advanced reporting, and seamless integration with national and local health and care systems. Suppliers will be expected to demonstrate strong implementation and data migration capability, alignment with NHS Wales Digital Architecture principles, robust cyber security and information governance arrangements, and a commitment to innovation, service transformation and long-term scalability. The solution will support a broad range of community services, including Health Visiting, School Nursing, Children's Community Nursing, Safeguarding and Community Nursing services, with the potential for future expansion. The resulting contract will play a key role in enabling person-centred, digitally enabled integrated care, improving information sharing, reducing administrative burden and supporting better outcomes for citizens across Wales.

Lot Information

Lot 1

Renewal: There is an option to extend the Initial Term of the Agreement by a maximum of three years, subject to satisfactory performance.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0775aa
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/088792-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£10,560,000 £10M-£100M
Lots Value
£10,560,000 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
18 Sep 20263 days ago
Submission Deadline
16 Oct 20264 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Jan 2027 - 30 Sep 2034 Over 5 years
Recurrence
2036-09-01

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Wales Shared Services Partnership-Procurement Services
Additional Buyers

Betsi Cadwaladr University Health Board

Cwm Taf Morgannwg University Health Board

Hywel Dda University Health Board

Swansea Bay University Health Board

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARDIFF
Postcode
CF14 3UZ
Postcode Area
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
TLL Wales
Local Authority
Cardiff
Electoral Ward
Gabalfa
Westminster Constituency
Cardiff North

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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