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ESTH - ER Tracker

Epsom & St Helier University Hospitals NHS Trust

This public procurement record has 1 release in its history.

Award

28 Sep 2026 at 17:09

UK7 - Contract Details Notice
Summary of the contracting process

Epsom and St Helier University Hospitals NHS Trust appointed a provider for Assure HR Case, a bespoke, cloud-based employee case-management system configured to the Trust’s human-resources policies, procedures and processes. The requirement is for HR software and associated IT support services, including a system tailored to handling employee cases. The work is for the Trust and is delivered in the United Kingdom. The procurement used the NHS Workforce Alliance Workforce Technology Systems framework. This is a specialist HR technology requirement rather than a general-purpose software purchase: suppliers need to provide a cloud-based employee case-management product that can be configured around an NHS trust’s established HR processes.

The procurement is complete and the contract is active. The Trust selected Allocate Software Limited through a selective, below-threshold award under the NHS Workforce Alliance Workforce Technology Systems framework; the process was not a competitive call-off. The contract was signed on 9 September 2026 and runs from 10 September 2026 to 9 September 2028, with an option for the Trust to extend it by a further twelve months, to a maximum end date of 9 September 2029. The contract value is £91,334.77 excluding VAT (£109,601.72 including VAT). The award date is not stated. The procurement comprised one lot. No detailed evaluation criteria are recorded.

For suppliers seeking to compete for this buyer’s future HR technology requirement, the awarded contract shows demand for a cloud-based employee case-management system configured to a hospital trust’s own HR policies, procedures and processes. A credible competitor would need an established HR case-management product, the ability to tailor workflows and settings to the customer’s operating requirements, and the capability to provide the associated IT services and support. Experience delivering and maintaining cloud software in a complex healthcare organisation would be relevant to demonstrating fit with this requirement. The Trust used the NHS Workforce Alliance Workforce Technology Systems framework and awarded through that route without a competitive call-off, so suppliers would need access to the relevant framework route to compete on the same basis.

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Notice Information

Notice Title

ESTH - ER Tracker

Notice Description

The Trust has appointed a new contract for the provision of Assure HR Case, a bespoke, cloud-based employee case management system configured around the Trust's HR policies, procedures, and processes. Framework used: NHS Workforce Alliance Workforce Technology Systems framework (RM6387)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077be3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/091599-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Below threshold - award under framework
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

48450000 - Time accounting or human resources software package

48517000 - IT software package

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£91,334 Under £100K

Notice Dates

Publication Date
28 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
10 Sep 2026 - 9 Sep 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Epsom & St Helier University Hospitals NHS Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARSHALTON
Postcode
SM5 1AA
Postcode Area
Sutton
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI63 Merton, Kingston upon Thames and Sutton
Delivery Location
Not specified
Local Authority
Sutton
Electoral Ward
St Helier West
Westminster Constituency
Carshalton and Wallington

Supplier Information

Number of Suppliers
1
Supplier Name

Allocate Software Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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