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Record Management System

West Mercia Police and Crime Commissioner

This public procurement record has 1 release in its history.

Award

30 Sep 2026 at 16:21

Award Notice
Summary of the contracting process

West Mercia Police and Crime Commissioner procured a records management system (RMS), a software platform supporting police investigations, case management and frontline policing. The system is intended to enable accurate data capture and timely investigations, while supporting safeguarding and better outcomes for victims. The requirement is for software and information systems (CPV 48000000). Delivery locations are Worcestershire, Herefordshire and Shropshire. The RMS is described as a critical operational platform for the force, so the requirement concerns technology used across core policing activity rather than a general records archive.

The procurement is complete and the contract was awarded to NEC Software Solutions UK Limited. The contract is active and was signed on 31 March 2026, at a value of £5,733,587. The procurement was a direct award through the Crown Commercial Service RM6259 framework, using a limited procedure without prior publication of a competition. Price was the stated award criterion, and the process recorded one bid. The procurement was organised as one lot, although that lot is marked cancelled while the award and contract are recorded as active. The contract includes an option to extend for up to five years; no contract end date is stated.

For suppliers seeking to compete for comparable work from West Mercia Police and Crime Commissioner, this award demonstrates demand for an operational policing records platform delivered through the RM6259 framework. A credible competitor would need to show that its system can support investigations, case management and frontline policing, with reliable data capture and workflows that help investigations proceed promptly and support safeguarding and victim outcomes. The buyer used a framework route that permitted direct award where a supplier met the requirement, and price was the stated evaluation basis. Suppliers would therefore need to be eligible through the relevant framework route and able to evidence a solution that fits the force’s operational needs at substantial scale. This is specific to police records management, not generic document storage.

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Notice Information

Notice Title

Record Management System

Notice Description

The Records Management System (RMS) is a critical operational platform underpinning investigations, case management and frontline policing. Its effectiveness directly impacts service quality, enabling accurate data capture, timely investigations, improved safeguarding and better outcomes for victims.

Lot Information

Lot 1

The Records Management System (RMS) is a critical operational platform underpinning investigations, case management and frontline policing. Its effectiveness directly impacts service quality, enabling accurate data capture, timely investigations, improved safeguarding and better outcomes for victims. This procurement was conducted via the CCS RM6259 Framework, which allows compliant direct award where a supplier can meet the requirement.

Options: Option to extend for up to 5 years

Procurement Information

Direct award through Crown Commercial Framework / GCA RM6259.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077e02
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/092553-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£5,733,587 £1M-£10M

Notice Dates

Publication Date
30 Sep 20266 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
West Mercia Police and Crime Commissioner
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WORCESTER
Postcode
WR3 8SP
Postcode Area
Worcester
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG12 Worcestershire CC
Delivery Location
TLG1 Herefordshire, Worcestershire and Warwickshire, TLG2 Shropshire and Staffordshire
Local Authority
Wychavon
Electoral Ward
North Claines & Salwarpe
Westminster Constituency
Droitwich and Evesham

Supplier Information

Number of Suppliers
1
Supplier Name

NEC Software Solutions UK Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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