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Employee Relations Case Management System

Network Rail Infrastructure Ltd

This public procurement record has 1 release in its history.

Planning

09 Oct 2026 at 15:41

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Network Rail Infrastructure Limited intends to procure an employee relations case management system. The scope has two parts: a knowledge portal holding HR policies so employees can find guidance and signposting, and a case management system for handling employee-relations cases. The case system must support access through different means, including computers and mobile devices, securely store case documentation and interview notes, and follow Network Rail’s predetermined case-management process. This is a software service for managing employee-relations information and workflows, rather than a general-purpose HR system. The buyer is Network Rail Infrastructure Limited, based in London; the intended contract concerns use of the system by the organisation.

This process is at the planning stage: Network Rail has signalled an intention to procure, but has not issued an invitation to tender. It has planned preliminary market engagement, with information about the engagement scope and submission process available through its supplier portal. The buyer’s stated engagement milestone is 30 October 2026; this is an engagement date, not a bid deadline. The procurement is above the relevant threshold. The planned contract period runs from 30 November 2028 to 30 November 2030. The requirement is arranged as one lot. No procurement procedure, award method, estimated contract value or evaluation criteria are stated at this planning stage.

This requirement is likely to suit software providers with experience delivering secure employee-relations or HR case-management platforms, particularly systems that combine policy guidance with structured case workflows. Relevant capabilities include accessible use across desktop and mobile devices, secure handling of sensitive case files and interview notes, configurable processes that can follow an organisation’s established procedures, and a searchable knowledge portal for policy guidance and signposting. Suppliers able to demonstrate secure information management and implementation of business-specific workflows should consider tracking the planned procurement and engaging with the buyer’s market engagement. The requirement is for an organisation-wide business system rather than a one-off software supply. No specific accreditation, technical standard, supplier experience threshold or capacity requirement has yet been stated.

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Notice Information

Notice Title

Employee Relations Case Management System

Notice Description

Employee Relations Case Management System High Level Requirements: 1. Knowledge Portal - containing all HR Policies where employees can obtain guidance and sign posting. 2. Case Management System - A system to manage cases relating to ER topics that can be accessed via different means (PC, mobile etc) which securely stores all relevant case documentation, interview notes, and relating documentation required and follows the pre-determined case management process as detailed by Network Rail.

Planning Information

For further information relating to the scope of this pre-market enagement and the submission process, please review the documents titled "Employee Relations Case Management System - PME" via the instructions below: 1)Follow the link: https://networkrail.bravosolution.co.uk/web/login.html 2) From the welcome screen access the 'view current opportunites' link and select "#46403 - Employee Relations Case Management System" 3) Click on the attachments to view the attached documents.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-078502
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/095779-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72268000 - Software supply services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
9 Oct 20263 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
30 Nov 2028 - 30 Nov 2030 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Network Rail Infrastructure Ltd
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 8SW
Postcode Area
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI45 Lambeth
Delivery Location
Not specified
Local Authority
Lambeth
Electoral Ward
Waterloo & South Bank
Westminster Constituency
Vauxhall and Camberwell Green

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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