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Journey Mapping & Management Tool

Nest Corporation

This public procurement record has 1 release in its history.

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14 Oct 2026 at 14:13

UK7 - Contract Details Notice
Summary of the contracting process

The National Employment Savings Trust (NEST) Corporation bought a software-as-a-service journey management platform for use in the United Kingdom. The service covers journey mapping, insight management and reporting, AI-assisted features, integrations, and ongoing support and maintenance. The supplier is also responsible for configuring the platform and providing onboarding and implementation support. This is a software and software-supply services requirement, rather than a purchase of standalone software alone. The work is for NEST Corporation, a central government public authority, and the stated delivery location is the United Kingdom.

The procurement is complete and the contract has been awarded to TheyDo B.V. through a below-threshold limited competition. The single lot was evaluated and awarded; the available procurement data does not set out the evaluation criteria. The contract was signed on 14 October 2026, with a stated initial period from 14 October 2026 to 29 September 2027. Its value is £49,007.68 including the stated gross amount. It renews automatically for up to three further 12-month periods unless either party gives 30 days’ notice, with a maximum term ending on 29 September 2030. The award is active, and the contract is recorded as active.

For suppliers considering a future requirement from NEST Corporation, this award demonstrates demand for an integrated journey management platform delivered as a managed SaaS service. A credible competitor would need to provide journey mapping alongside insight management and reporting, with AI-assisted capabilities and integrations, and be able to configure and implement the platform. Onboarding, user support and maintenance are part of the requirement, so suppliers need both a suitable product and the capacity to deliver ongoing service rather than a software licence alone. The award went to TheyDo B.V., recorded as an SME, under a limited competition below the procurement threshold. Suppliers with experience serving public-sector clients and delivering this combined software and implementation service would be well placed to assess similar work from this buyer.

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Notice Information

Notice Title

Journey Mapping & Management Tool

Notice Description

A Software-as-a-Service (SaaS) journey management platform, with configuration, onboarding and implementation support. It covers journey mapping, insight management and reporting, AI-assisted features, integrations, support and maintenance.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0787a6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/097049-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72268000 - Software supply services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£49,007 Under £100K

Notice Dates

Publication Date
14 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
14 Oct 2026 - 29 Sep 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Nest Corporation
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

TheyDo B.V.

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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