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Enhanced Information Service for Emergency Calls (EISEC)

Leicester, Leicestershire and Rutland Combined Fire Authority

This public procurement record has 1 release in its history.

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19 Oct 2026 at 11:58

UK7 - Contract Details Notice
Summary of the contracting process

Leicester, Leicestershire and Rutland Combined Fire Authority procured an Enhanced Information Service for Emergency Calls (EISEC) at Fire Control. The requirement is for managed connectivity to EISEC over an IP Connect private MPLS network, supporting the authority’s handling of emergency calls. This is a telecommunications service delivered for Fire Control in Leicestershire and Leicester. The scope is a single service rather than separate lots, with the connectivity provided as a managed network service.

The procurement is complete and awarded to BT Group PLC; the contract is active and was signed on 24 January 2025. It runs from 24 January 2025 to 23 January 2030. The contract value is £37,000 excluding VAT (£44,400 including VAT). The authority used a direct award below the applicable threshold, without competition. The tender was not divided into multiple lots. The published procurement information identifies the EISEC connectivity requirement but gives no further detail on supplier eligibility or award evaluation criteria.

The award shows demand from Leicester, Leicestershire and Rutland Combined Fire Authority for managed, private-network connectivity to its emergency-call information service at Fire Control. Suppliers seeking to compete if this requirement returns to market would need to demonstrate that they can provide and manage an IP Connect private MPLS service that reliably connects EISEC with fire-control operations across the relevant area. Experience delivering telecommunications connectivity for emergency services and understanding the operational importance of call-handling systems would support a credible offer. BT Group PLC was selected through a direct award without competition, so the outcome does not establish comparative evaluation criteria or a competitive supplier profile. The requirement is a single managed service, rather than a multi-lot programme.

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Notice Information

Notice Title

Enhanced Information Service for Emergency Calls (EISEC)

Notice Description

Managed connectivity to EISEC via an IP Connect private MPLS network service for 5 years at Fire Control.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-078a9d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/098422-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

66 - Financial and insurance services

CPV Codes

64200000 - Telecommunications services

66000000 - Financial and insurance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£37,000 Under £100K

Notice Dates

Publication Date
19 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
24 Jan 2025 - 23 Jan 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Leicester, Leicestershire and Rutland Combined Fire Authority
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEICESTER
Postcode
LE4 3BU
Postcode Area
Leicester
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF22 Leicestershire CC and Rutland
Delivery Location
Not specified
Local Authority
Charnwood
Electoral Ward
Birstall West
Westminster Constituency
Mid Leicestershire

Supplier Information

Number of Suppliers
1
Supplier Name

BT PLC

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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