Planning

Review of Care Management and Staff/Resource Rostering Solutions

WREXHAM COUNTY BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Planning

15 Dec 2021 at 14:40

S2W Notice - Website Prior Information Notice
Summary of the contracting process

Wrexham County Borough Council is preparing to initiate a tender process titled "Review of Care Management and Staff/Resource Rostering Solutions". This procurement falls under the services category and is located in Wrexham, Wales. The current stage of the procurement is planning, with a significant deadline for interested parties to submit responses by 12 noon on 14th January 2022. The procurement aims to improve existing care management processes and maintain a paperless approach, specifically targeting the Homecare and Reablement Service, while also allowing for the integration of additional services such as Respite Centres and Residential Care Homes.

This tender presents a valuable opportunity for businesses specialising in time accounting software, human resources solutions, and IT services. Companies that can demonstrate innovative rostering solutions with flexibility and advanced features suited for social care operations will be well-positioned to compete. There is a strong focus on functionalities such as real-time timesheet generation, intelligent rostering based on skill sets, and efficient communication tools for staff in the field. Firms capable of delivering a comprehensive solution that meets the diverse needs outlined by the Wrexham County Borough Council and its partners will find this an advantageous tender to pursue.

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Notice Information

Notice Title

Review of Care Management and Staff/Resource Rostering Solutions

Notice Description

Wrexham County Borough Council are looking to undertake a market engagement exercise to review Care Management and Staff/Resource Rostering solutions. This solution would aim to expand, and improve upon, our current processes and maintain our paperless approach to Care Worker rostering and time management.Whilst a solution is primarily focussed on our Homecare and Reablement Service, there is a requirement that any solution demonstrates the ability to expand and incorporate other 'provider services' such as our Respite Centres, Community Living Service, and Residential Care Homes each with varying rostering time periods and arrangements.In addition to multiple service use, we require any application to evidence:- Ability to electronically arrange Care Workers / staff rota's, identifying potential gaps in service provision and limiting as much as possible back office and system admin time;- Have a smart and flexible method for making quick, or ad-hoc changes to rota's;- Take into account of specific, service level arrangements around Annual Leave, Toil, and Overtime;- Be able to identify or register skill sets and/or qualifications against staff members to support intelligent rostering;- Provide the ability to communicate rota's, and potentially other details, to individual staff out in the community (either via an app or other method);- The ability to 'clock' or 'register' for timesheet generation purposes or marking that a job has been completed in real-time;- As above, the ability to generate timesheets based on 'actual' data and the ability to generate an extract for any payroll runs;- It would be advantageous that any application has a reporting function/solution that allows the services that use it the ability to interrogate their data to support performance management or quality assurance processes.Wrexham County Borough Council and the Social Care Department would like any solution to demonstrate its ability to be flexible in light of potential future need to change or re-structure services to best meet the needs of the people we support whilst creating the internal efficiency required from such a solution.Please be advised that this PIN is being issued on behalf of Wrexham County Borough Council, Flintshire County Council, Denbighshire County Council and Isle of Anglesey County Council however any joint procurement will be advised at Invitation to Tender stage.Please email your response with an overview of your solution to Rachel Sanders, Category Manager by 12noon on Friday 14th January 2022 - rachel.sanders@wrexham.gov.uk. Please include the reference: PROC21-73 in the subject heading of your e-mail response.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-kuma6s-116836
Publication Source
Sell2Wales
Latest Notice
https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=116836
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
S2W Notice - Website Prior Information Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48450000 - Time accounting or human resources software package

72212450 - Time accounting or human resources software development services

72222300 - Information technology services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
15 Dec 20214 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WREXHAM COUNTY BOROUGH COUNCIL
Contact Name
Procurement
Contact Email
Not specified
Contact Phone
Not specified

Buyer Location

Locality
WREXHAM
Postcode
LL11 1AR
Post Town
Llandudno
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL3 North Wales
Small Region (ITL 3)
TLL34 Flintshire and Wrexham
Delivery Location
Not specified
Local Authority
Wrexham
Electoral Ward
Grosvenor
Westminster Constituency
Wrexham

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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