Award

TfW - C000632.00 - Driver Training in Customer Service and Experience

TRANSPORT FOR WALES

This public procurement record has 2 releases in its history.

Summary of the contracting process

Transport for Wales is currently engaged in a public procurement process titled "TfW - C000632.00 - Driver Training in Customer Service and Experience," which aims to select a qualified supplier to provide training services for TRAWSCymru Drivers. This procurement falls under the services category and is focused on enhancing customer service training. The process is open for submissions and all proposals must be submitted by 30 March 2022. The procurement is taking place in Pontypridd, Wales, and applications can be submitted through the eTenderWales portal.

This tender presents significant opportunities for businesses specialising in customer service training, particularly those offering vocational and specialist training services. Companies with expertise in educational services, along with those experienced in delivering personal development or staff training, would be well-suited to compete in this procurement. By successfully winning this contract, suppliers can enhance their portfolio and establish a long-term relationship with a major public authority like Transport for Wales.

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Notice Title

TfW - C000632.00 - Driver Training in Customer Service and Experience

Notice Description

Transport for Wales (TfW) has engage with a suitably qualified supplier to provide training services in Customer Service and Experience for TRAWSCymru Drivers.

Publication & Lifecycle

Open Contracting ID
ocds-kuma6s-117535
Publication Source
Sell2Wales
Latest Notice
https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=117535
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
S2W Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

80 - Education and training services

85 - Health and social work services


CPV Codes

79342300 - Customer services

80000000 - Education and training services

80500000 - Training services

80510000 - Specialist training services

80511000 - Staff training services

80522000 - Training seminars

80530000 - Vocational training services

80570000 - Personal development training services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
27 Jul 20223 years ago
Submission Deadline
30 Mar 2022Expired
Future Notice Date
Not specified
Award Date
3 May 20223 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOR WALES
Contact Name
Lewis Evans
Contact Email
procurement@tfw.wales
Contact Phone
+44 2921673434

Buyer Location

Locality
PONTYPRIDD
Postcode
CF37 4TH
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
Not specified

Local Authority
Rhondda Cynon Taf
Electoral Ward
Pontypridd Town
Westminster Constituency
Pontypridd

Supplier Information

Number of Suppliers
1
Supplier Name

TRACSIS TRANSPORT CONSULTANCY

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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