Award

Business Consultant

CARDIFF UNIVERSITY

This public procurement record has 2 releases in its history.

Summary of the contracting process

Cardiff University is currently engaged in a procurement process for a Business Consultant to assist with a service and technology review of its Customer Relationship Management (CRM) approach. The procurement method is open, and the tender has recently reached the award stage, which concluded on 1st April 2022. The original tender period was open until 21st March 2022, and it falls within the services industry category, specifically focusing on business analysis, consultancy, and management services. The location for this opportunity is Cardiff, with a postal code of CF24 0DE.

This tender presents significant growth opportunities for consultancy firms specialised in business analysis and CRM services. Companies experienced in assessing organisational structures, performing service audits, and implementing technology solutions will be particularly well-suited to compete. With Cardiff University looking to transform its CRM services, businesses that can provide innovative and effective consultation will find this a fruitful avenue for collaboration and expansion within the higher education sector.

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Notice Title

Business Consultant

Notice Description

Over the next six months, Cardiff University is undergoing a service and technology review of its CRM approach to include the following:Services review (people and processes)an audit of our current CRM human resource structures, responsibilities, and processesan options appraisal for organisation of our CRM services moving forwardTechnology review (systems and data)an evaluation of our current CRM technology for managing prospective student data, enquiries, events, and e-communicationsan assessment of best-in-class technology in the marketplaceWhilst the technology review is being managed in-house, we are seeking external consultancy to undertake the services review alongside this; the output of which will form the basis of a business case to transform this area.

Publication & Lifecycle

Open Contracting ID
ocds-kuma6s-119256
Publication Source
Sell2Wales
Latest Notice
https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=119256
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
S2W Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

72221000 - Business analysis consultancy services

79400000 - Business and management consultancy and related services

79410000 - Business and management consultancy services

79411100 - Business development consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
1 Apr 20223 years ago
Submission Deadline
21 Mar 2022Expired
Future Notice Date
Not specified
Award Date
1 Apr 200223 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
CARDIFF UNIVERSITY
Contact Name
Andrea Djordjevic, Julie Paynter, Senior Procurement Officer
Contact Email
djordjevica@cardiff.ac.uk, paynterjk@cardiff.ac.uk
Contact Phone
+44 2920879648

Buyer Location

Locality
CARDIFF
Postcode
CF24 0DE
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
Not specified

Local Authority
Cardiff
Electoral Ward
Adamsdown
Westminster Constituency
Cardiff East

Supplier Information

Number of Suppliers
1
Supplier Name

WATERSTONS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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