Award

Microsoft Dynamics Integrated Telephony Solution for TTP

DIGITAL HEALTH AND CARE WALES

This public procurement record has 1 release in its history.

AwardUpdate

19 Apr 2022 at 00:00

Summary of the contracting process

The procurement process involves Digital Health and Care Wales seeking a twelve-month extension for the Microsoft Dynamics Integrated Telephony Solution, which supports their Test Trace Protect programme amidst the Covid-19 pandemic. This contract, valued at £3,487,375.60, was awarded on 5th April 2022 and pertains to the industry category of goods, specifically IT solutions. The contract is set to deliver across various NHS sites in Wales and will run until 31st May 2023. The procurement process was initiated via a tender, but subsequent efforts to find a new supplier resulted in an aborted procurement following an evaluation of received bids.

This opportunity presents a substantial growth avenue for businesses, particularly those in the IT solutions sector with expertise in telephony systems and health-related technologies. Small and medium enterprises (SMEs) like Solgari Limited, which successfully secured this contract, showcase the potential for similar companies to compete. Firms with a history of working with public sector clients and those able to demonstrate compliance with stringent NHS standards will find themselves well-positioned to engage in future tenders as the needs of the healthcare sector continue to evolve.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Microsoft Dynamics Integrated Telephony Solution for TTP

Notice Description

Lot Information

Lot 1

DHCW is seeking to exercise a further twelve (12) month extension, beyond the intended contract term. A contract extension is required to enable the ongoing delivery of the telephony solution which underpins Test Trace Protect ("TTP") and supports the management of the Covid-19 Pandemic.

Publication & Lifecycle

Open Contracting ID
ocds-kuma6s-120522
Publication Source
Sell2Wales
Latest Notice
https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=120522
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
OJEU - F20 - Modification Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£3,487,375 £1M-£10M

Notice Dates

Publication Date
19 Apr 20223 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
5 Apr 20223 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
DIGITAL HEALTH AND CARE WALES
Contact Name
Laura Panes
Contact Email
laura.panes@wales.nhs.uk
Contact Phone
+44 2920502109

Buyer Location

Locality
CARDIFF
Postcode
CF11 9AD
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
Not specified

Local Authority
Cardiff
Electoral Ward
Riverside
Westminster Constituency
Cardiff West

Supplier Information

Number of Suppliers
1
Supplier Name

SOLGARI

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-kuma6s-120522-2022-04-19T00:00:00Z",
    "date": "2022-04-19T00:00:00Z",
    "ocid": "ocds-kuma6s-120522",
    "initiationType": "tender",
    "parties": [
        {
            "id": "org-1",
            "name": "Digital Health and Care Wales",
            "identifier": {
                "legalName": "Digital Health and Care Wales"
            },
            "address": {
                "streetAddress": "Ty Glan yr Afon, 21 Cowbridge Road East",
                "locality": "Cardiff",
                "region": "UK",
                "postalCode": "CF11 9AD"
            },
            "contactPoint": {
                "name": "Laura Panes",
                "email": "laura.panes@wales.nhs.uk",
                "telephone": "+44 2920502109"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.procurement.wales.nhs.uk"
            }
        },
        {
            "id": "org-2",
            "name": "Solgari Limited",
            "identifier": {
                "legalName": "Solgari Limited"
            },
            "address": {
                "streetAddress": "26 Fair Street, Drogheda, County Louth",
                "locality": "Ireland",
                "region": "IE0"
            },
            "contactPoint": {
                "email": "edward.grant@solgari.com"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        },
        {
            "id": "org-3",
            "name": "High Court",
            "identifier": {
                "legalName": "High Court"
            },
            "address": {
                "streetAddress": "Royal Courts of Justice, The Strand",
                "locality": "London",
                "postalCode": "WC2A 2LL"
            },
            "contactPoint": {
                "telephone": "+44 2079477501"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "name": "Digital Health and Care Wales",
        "id": "org-1"
    },
    "tender": {
        "id": "ocds-kuma6s-120522-tender-120522-P642.17",
        "title": "Microsoft Dynamics Integrated Telephony Solution for TTP",
        "items": [
            {
                "id": "1",
                "classification": {
                    "id": "72000000",
                    "scheme": "CPV"
                },
                "deliveryLocation": {
                    "description": "Across sites within the NHS in Wales"
                },
                "deliveryAddresses": [
                    {
                        "region": "UK"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "mainProcurementCategory": "goods",
        "documents": [
            {
                "id": "APR395272",
                "documentType": "awardNotice",
                "title": "Microsoft Dynamics Integrated Telephony Solution for TTP",
                "url": "https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=APR395272",
                "format": "text/html"
            }
        ],
        "lots": [
            {
                "id": "1",
                "description": "DHCW is seeking to exercise a further twelve (12) month extension, beyond the intended contract term. A contract extension is required to enable the ongoing delivery of the telephony solution which underpins Test Trace Protect (\"TTP\") and supports the management of the Covid-19 Pandemic.",
                "contractPeriod": {
                    "durationInDays": 720
                }
            }
        ],
        "classification": {
            "id": "48000000",
            "scheme": "CPV"
        },
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        }
    },
    "awards": [
        {
            "id": "ocds-kuma6s-120522-award-120522-1",
            "title": "Microsoft Dynamics Integrated Telephony Solution for TTP",
            "suppliers": [
                {
                    "id": "org-2",
                    "name": "Solgari Limited"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "ocds-kuma6s-120522-award-120522-1",
            "awardID": "ocds-kuma6s-120522-award-120522-1",
            "title": "Microsoft Dynamics Integrated Telephony Solution for TTP",
            "status": "active",
            "period": {
                "durationInDays": 360
            },
            "value": {
                "amount": 3487375.6,
                "currency": "GBP"
            },
            "items": [
                {
                    "id": "1",
                    "classification": {
                        "id": "72000000",
                        "scheme": "CPV"
                    },
                    "deliveryLocation": {
                        "description": "Across sites within the NHS in Wales"
                    },
                    "deliveryAddresses": [
                        {
                            "region": "UK"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "dateSigned": "2022-04-05T00:00:00Z",
            "amendments": [
                {
                    "id": "ocds-kuma6s-120522-amendment-120522-1",
                    "description": "Extension of contract term for a further twelve (12) months from 1st June 2022 to 31st May 2023.",
                    "rationale": "Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: In order to secure an appropriate supplier to ensure a new contract was in situ to replace the current contract, DHCW conducted a further competition via the NPS Framework, Lot 5 - IT Solutions. As a result, DHCW received three (3) responses, all of which were evaluated in accordance with our published evaluation criteria. Unfortunately, the procurement has been aborted as upon evaluation, none of the bids received provided a comparable solution that fully meets the Authority's requirements. During this time the status of the pandemic has also changed and the requirement for this service is also anticipated to change accordingly. The current Contract expires in May 2022 and as such there is now insufficient time to undertake a secondary procurement and complete all off-boarding and on-boarding activities. The extension will enable NHS Wales to continue contact tracing until 31st May 2023 or until such time as Welsh Government advises that contact tracing can be stood down."
                }
            ],
            "periodRationale": "N/A"
        }
    ],
    "language": "EN",
    "relatedProcesses": [
        {
            "id": "1",
            "relationship": [
                "planning"
            ],
            "scheme": "EU-OJ",
            "identifier": "2020/S 106-258321"
        }
    ],
    "description": "(WA Ref:120522)",
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.sell2wales.gov.wales/v1?lang=cy/Notice?id=ocds-kuma6s-120522"
        }
    ],
    "noticetype": "OJEU - F20 - Modification Notice"
}