Notice Information
Notice Title
Housing Management System
Notice Description
Wrexham County Borough Council are conducting market engagement for a GDPR compliant, cloud hosted web-based system to manage all aspects of Housing Tenancies including mobile working, document management and automated correspondence. The system must also provide comprehensive reporting and management dashboards for each service area.We are interested in a solution that could provide most, if not all of the following:- Rent processing - income management, direct debits, target rents, rent assessment, universal credit management- Service charges for tenants and leaseholders- Supporting people grants- Arrears Management, prevention, projections, court processes- Managing void tenancies- Housing Applications - banding, online applications- Housing Nominations to external agencies- Property Allocations- Tenancy visits and monitoring- Tenancy support - including recording personal, sensitive information- Estate Management and monitoring- Day to Day Repairs- Periodic Servicing- Planned Maintenance- Anti-Social Behaviour - Tenancy enforcement processes and court action- Tenant and Contractor Self Service Portals- Housing options - managing temporary accommodation, homelessness investigation and applications- Traveller site - managing plot allocations, applications, rent and arrears- Integration with various other ICT systems, e.g. Civica IconAdded functionality, which we may require.- Tenant Profiling and Analytics- Welfare Adaptations- Customer Satisfaction Surveys (Compliments and Complaints)- Customer Relationship ManagementNOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=122520.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-kuma6s-122520
- Publication Source
- Sell2Wales
- Latest Notice
- https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=122520
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- S2W Notice - Website Prior Information Notice
- Procurement Type
- Standard
- Procurement Category
- Goods
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
48000000 - Software package and information systems
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 27 Jun 20223 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Not Specified
- Lots Status
- Not Specified
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- WREXHAM COUNTY BOROUGH COUNCIL
- Contact Name
- Nicola Thompson
- Contact Email
- Not specified
- Contact Phone
- Not specified
Buyer Location
- Locality
- WREXHAM
- Postcode
- LL11 1AR
- Post Town
- Llandudno
- Country
- Wales
-
- Major Region (ITL 1)
- TLL Wales
- Basic Region (ITL 2)
- TLL3 North Wales
- Small Region (ITL 3)
- TLL34 Flintshire and Wrexham
- Delivery Location
- Not specified
-
- Local Authority
- Wrexham
- Electoral Ward
- Grosvenor
- Westminster Constituency
- Wrexham
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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