Planning

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

New Telephony Solution

Wrexham County Borough Council

This public procurement record has 1 release in its history.

Planning

22 Jan 2024 at 10:54

S2W Notice - Website Prior Information Notice
Summary of the contracting process

The Wrexham County Borough Council has initiated a tender process for a new Telephony Solution in the services category. Interested suppliers are requested to provide an overview of their solution by 12noon on Friday 9th February 2024. The Council's contact person for this procurement is Tashi Jackson located in Wrexham with postal code LL11 1AR. The procurement stage is currently at the planning phase, with the deadline for submissions specified in the rationale provided.

This tender by the Wrexham County Borough Council presents an opportunity for businesses in the software package and IT services industry to engage with a public contracting process. Companies specialising in software development, IT consulting, and related services are well-suited to compete for this contract. By registering interest through the Sell2Wales website, businesses can access additional information regarding the procurement process and potentially participate in the upcoming tender for the new Telephony Solution.

How relevant is this notice?

Notice Information

Notice Title

New Telephony Solution

Notice Description

Wrexham County Borough Council have a hosted contact centre (Nice CXone), a back office On-Premise Avaya solution and an integration with PCI Pal with all contracts scheduled to end March 2025.As part of the exploratory work ahead of a new contract, we are looking to engage with suppliers in this marketplace.Please see the attached PDF for full information.NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=138245.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-kuma6s-138245
Publication Source
Sell2Wales
Latest Notice
https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=138245
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
S2W Notice - Website Prior Information Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 Jan 20242 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Wrexham County Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WREXHAM
Postcode
LL11 1AR
Postcode Area
Llandudno
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL3 North Wales
Small Region (ITL 3)
TLL34 Flintshire and Wrexham
Delivery Location
Not specified
Local Authority
Wrexham
Electoral Ward
Grosvenor
Westminster Constituency
Wrexham

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...