Award

Careers Wales FIN OPS - HR System Rebuild Project: The supplier must be a Microsoft Partne

CAREERS WALES

This public procurement record has 2 releases in its history.

Summary of the contracting process

Careers Wales, a wholly-owned subsidiary of the Welsh Government, has awarded a contract to Blacklight Software for the "Careers Wales FIN OPS - HR System Rebuild Project". This procurement falls within the services category, specifically focusing on software package and IT services. The project addresses issues in the company's HR system which uses Microsoft Dynamics 365 Finance & Operations. The original developer went into administration in 2023, leaving gaps in deliverables and documentation. Notable deadlines include milestones spread between 25 November 2024 and 17 January 2025, with the contract being signed on 20 November 2024. The project's location is Cardiff, aiming to resolve data inaccuracies and improve system functionality.

This tender creates significant opportunities for businesses specialising in IT services, particularly those with expertise in Microsoft solutions. Companies capable of delivering comprehensive system assessments, managing data migrations, and ensuring data accuracy will find this contract to be a promising avenue for growth. The requirement for the supplier to be a Microsoft Partner ensures that businesses with relevant certifications and a strong track record will be well-positioned to compete. The contract supports business development by involving regular progress updates, dedicated project management, and a focus on delivering accurate, business-critical data for Careers Wales.

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Notice Title

Careers Wales FIN OPS - HR System Rebuild Project: The supplier must be a Microsoft Partne

Notice Description

Career Choices Dewis Gyrfa Ltd (CCDG) is a wholly owned subsidiary of the Welsh Government which was formed on 1 April 2013. Trading as Gyrfa Cymru Careers Wales, we provide all age, independent and impartial careers information, advice and guidance service for Wales.Careers Wales employs nearly 600 staff across a range of delivery and corporate functions and uses Microsoft Dynamics 365 Finance & Operations as the HR system to manage employee records and absence management. This HR system (known internally as Pobl) was delivered through a partner developer in 2021 on the previous Microsoft HR System and then migrated to Finance & Operations in August 2023. Unfortunately, the partner developer who built the original system went into administration in early 2023 towards the end of the project leaving some significant issues and gaps in deliverables and documentation. The HR data and Power BI Reports provided by them included data inaccuracies.A Unified Support contract was signed with Microsoft in June 2023 with the data issues in the HR System being one of the priorities. Our internal development team were supported by Microsoft to complete the system migration to Finance & Operations in August 2023 in an attempt to resolve the ongoing data issues however they unfortunately persisted following the migration. It was deemed that some key steps in the original implementation may have been missed or incomplete. A series of engagements were completed under Unified support to address these issues however some significant issues remain with the data from the system.The objective of this engagement is to:* basic review of the current system configuration, processes and data structures* create new managed environments for testing, development and production* migrate existing HR data into the new environments* evaluate data and reporting accuracy* provide a complete and accurate HR data set to be used for business reporting1. Tenders for this work can be submitted in Welsh2. Tenders submitted in Welsh will not be treated less favourably than those submitted in English.3. The closing dates for the Tender will be the same for those submitted in Welsh and English4. The timetable for responding to the bids in Welsh will be the same as those submitted in English

Publication & Lifecycle

Open Contracting ID
ocds-kuma6s-145761
Publication Source
Sell2Wales
Latest Notice
https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=145761
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
S2W Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 Nov 20241 years ago
Submission Deadline
18 Nov 2024Expired
Future Notice Date
Not specified
Award Date
20 Nov 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
CAREERS WALES
Contact Name
Mr Paul Powell
Contact Email
Not specified
Contact Phone
+44 2920846578

Buyer Location

Locality
CARDIFF
Postcode
CF10 2HH
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
Not specified

Local Authority
Cardiff
Electoral Ward
Cathays
Westminster Constituency
Cardiff South and Penarth

Supplier Information

Number of Suppliers
1
Supplier Name

BLACKLIGHT SOFTWARE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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