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National Catering Information System

The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS")

This public procurement record has 2 releases in its history.

Award

14 May 2019 at 01:00

OJEU - F3 - Contract Award Notice
Tender

23 Mar 2018 at 00:00

OJEU - F2 - Contract Notice
Summary of the contracting process

The procurement process involves the National Catering Information System contract, initiated by The Common Services Agency (NHS National Services Scotland) based in Edinburgh, UK. The project falls under the health services industry category and has reached the award stage. The contract, valued at £1,750,000, was formally signed on 14 January 2019, with the expectation for the system to be operational for a minimum of seven years. This framework is intended for use across all NHS Health Boards in Scotland and has a submission deadline that was set for 24 April 2018.

This tender presents significant growth opportunities for businesses capable of providing comprehensive IT solutions, particularly those with expertise in healthcare systems and catering management. Companies that specialise in software development, data migration, user training, and ongoing technical support will be well-suited to compete. Additionally, SMEs with a proven track record in delivering similar services can leverage this contract to expand their presence in the public sector and establish long-term connections with NHS entities across Scotland.

How relevant is this notice?

Notice Information

Notice Title

National Catering Information System

Notice Description

NHS National Services Scotland (formerly the Common Services Agency), on behalf of NHS Scotland, wish to contract a service provider to provide a bespoke Catering Information System to replace the current methods used in all NHS Health Boards across Scotland. The contract will be let as a single-supplier framework by NHS National Services Scotland and will be available for use by all Health Boards, including Special Health Boards and any associated organisations engaged with Health Boards in the provision of Healthcare in Scotland. The successful supplier will be expected to, migrate data from legacy systems, implement new system, train users and support the system throughout Scotland. A National Licence for the software may be purchased. The system must be supported for a minimum of seven years from the project completion date

Lot Information

Lot 1

The need for a National Catering Information System (NCIS) was first identified whilst catering reviews of NHS Boards were being undertaken in 2013 as part of the National Strategic Review of Soft Facilities. During the catering review process, catering managers identified the need for a catering IT system that could provide them with timely data across a number of service areas, to enabling informed decision-making for the service, without the need to wait for official finance statements. The proposed NCIS will include the following modules: - Stock planning, management and control - Production planning, purchasing and waste management - Recipe costing - Financial, management, benchmarking reports - Non-patient catering sales reporting and analysis - Bedside electronic patient meal ordering and delivery Scope The overall project objective is to implement an integrated IT solution to support the management of food production and catering services. NHS Boards require a system that will support the tracking and analysis of all aspects of catering production and service for both patient and non-patient catering services. The catering service also requires a system that will allow NHS Boards to develop their own bespoke reports, for example financial management reports, trend analysis, and benchmarking. The system must have the ability to manage individual patient menu choices, the collation of orders into a consolidated list for the production of the food, and split the resulting food order into individual wards for the delivery of the food, then return to individual choices for the serving of the food. To ensure that the NCIS covers all aspects of catering, the system must have the ability to manage and maintain non-patient catering services and sales. The system must either have the ability to provide Nutritional Analysis functionality or integrate with current Nutritional systems. To achieve all of the above the system must be web enabled and have the ability to be used on multiple platforms such as PC and handheld devices, and must work both on and offline.

Options: Call off contracts from the framework will be for 7 years with the option of annual renewal thereafter.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000536469
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY354374
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£1,750,000 £1M-£10M
Lots Value
£1,750,000 £1M-£10M
Awards Value
Not specified
Contracts Value
£1,750,000 £1M-£10M

Notice Dates

Publication Date
14 May 20197 years ago
Submission Deadline
24 Apr 2018Expired
Future Notice Date
Not specified
Award Date
14 Jan 20197 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS")
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH12 9EB
Postcode Area
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland
Local Authority
City of Edinburgh
Electoral Ward
Drum Brae/Gyle
Westminster Constituency
Edinburgh South West

Supplier Information

Number of Suppliers
1
Supplier Name

Synbiotix Solutions Ltd

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR314545&idx=1
    24th March 2018 - ESPD Scoring
  • https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR314545&idx=2
    24th March 2018 - ESPD
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR314545
    National Catering Information System - NHS National Services Scotland (formerly the Common Services Agency), on behalf of NHS Scotland, wish to contract a service provider to provide a bespoke Catering Information System to replace the current methods used in all NHS Health Boards across Scotland. The contract will be let as a single-supplier framework by NHS National Services Scotland and will be available for use by all Health Boards, including Special Health Boards and any associated organisations engaged with Health Boards in the provision of Healthcare in Scotland. The successful supplier will be expected to, migrate data from legacy systems, implement new system, train users and support the system throughout Scotland. A National Licence for the software may be purchased. The system must be supported for a minimum of seven years from the project completion date
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY354374
    National Catering Information System - NHS National Services Scotland (formerly the Common Services Agency), on behalf of NHS Scotland, wish to contract a service provider to provide a bespoke Catering Information System to replace the current methods used in all NHS Health Boards across Scotland. The contract will be let as a single-supplier framework by NHS National Services Scotland and will be available for use by all Health Boards, including Special Health Boards and any associated organisations engaged with Health Boards in the provision of Healthcare in Scotland. The successful supplier will be expected to, migrate data from legacy systems, implement new system, train users and support the system throughout Scotland. A National Licence for the software may be purchased. The system must be supported for a minimum of seven years from the project completion date

Open Contracting Data Standard (OCDS)

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