Award

Case Management Software

SCOTTISH LEGAL AID BOARD

This public procurement record has 2 releases in its history.

Award

24 Feb 2020 at 00:00

OJEU - F3 - Contract Award Notice
Tender

13 Nov 2019 at 00:00

OJEU - F2 - Contract Notice
Summary of the contracting process

The Scottish Legal Aid Board is seeking to procure a single platform Case Management System (CMS) to enhance its operations, specifically targeting its three direct service business areas: the Civil Legal Assistance Office (CLAO), Public Defence Solicitors’ Office (PDSO), and Solicitors Contact Line (SCL). This procurement, labelled as "Case Management Software", is currently in the active tender stage, with a closing deadline for submissions set for 16th December 2019. The procurement method used is an open procedure, and the total estimated value of this contract is £400,000, located in Edinburgh, UK.

This tender provides an excellent opportunity for software firms specialising in legal and case management solutions. Companies that can demonstrate innovative approaches to digital public service delivery, as well as those proficient in creating versatile software platforms, would be well-positioned to compete. With an emphasis on a digital first approach aligning with the Scottish Government's service standards, businesses focusing on integration and user-friendly interfaces may particularly benefit from this procurement opportunity.

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Notice Information

Notice Title

Case Management Software

Notice Description

The operations and advice given by SLAB seeks a digital first approach to public service delivery in line with Scottish Government's Digital First Service Standards. A digital first approach can make better use of resources and offer best value in the SLAB legal aid system and service delivery. To support the delivery of these outcomes, SLAB is seeking to procure a single platform Case Management System (CMS) to support its three direct service business areas, Civil Legal Assistance Office (CLAO), Public Defence Solicitors' Office (PDSO) and Solicitors Contact Line (SCL). No single software package covering the three functions is currently in use. Each one has its own software setup, with varying degrees of CMS software capabilities.

Lot Information

Lot 1

The operations and advice given by SLAB seeks a digital first approach to public service delivery in line with Scottish Government's Digital First Service Standards. A digital first approach can make better use of resources and offer best value in the SLAB legal aid system and service delivery. To support the delivery of these outcomes, SLAB is seeking to procure a single platform Case Management System (CMS) to support its three direct service business areas, Civil Legal Assistance Office (CLAO), Public Defence Solicitors' Office (PDSO) and Solicitors Contact Line (SCL). No single software package covering the three functions is currently in use. Each one has its own software setup, with varying degrees of CMS software capabilities.

Renewal: Option to extend for a further 3 year period

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000604335
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB381806
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

48170000 - Compliance software package

48200000 - Networking, Internet and intranet software package

48210000 - Networking software package

48211000 - Platform interconnectivity software package

48213000 - Operating system enhancement software package

48217000 - Transaction-processing software package

48219000 - Miscellaneous networking software package

48223000 - Electronic mail software package

48311000 - Document management software package

48330000 - Scheduling and productivity software package

48333000 - Contact management software package

48400000 - Business transaction and personal business software package

48422000 - Software package suites

48731000 - File security software package

72268000 - Software supply services

Notice Value(s)

Tender Value
£400,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 Feb 20206 years ago
Submission Deadline
16 Dec 2019Expired
Future Notice Date
Not specified
Award Date
24 Feb 20206 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Unsuccessful
Lots Status
Unsuccessful
Awards Status
Unsuccessful
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SCOTTISH LEGAL AID BOARD
Contact Name
Heather Allan
Contact Email
allanhe@slab.org.uka
Contact Phone
+44 1312402020

Buyer Location

Locality
EDINBURGH
Postcode
EH12 5HE
Post Town
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM75 City of Edinburgh
Local Authority
City of Edinburgh
Electoral Ward
City Centre
Westminster Constituency
Edinburgh West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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