Notice Information
Notice Title
Unified Communications and Contact Platform
Notice Description
Provision of a Unified Communications and Contact Platform to replace existing telephony systems, contact platforms, workforce optimisation, call recording solutions and analytics for Police Scotland.
Lot Information
Lot 1
Provision of a Unified Communications and Contact Platform (UCCP) to replace existing telephony systems, contact platforms, workforce optimisation, call recording solutions and analytics for Police Scotland. This contract includes all goods and services needed to deliver the UCCP solution including all necessary Software & Licensing, Hardware, Hosting, Professional Services, Training, Call Package & Rental and Support & Maintenance.
Options: The contract is being awarded for an initial five year period and includes options to extend for a further two additional one year periods. The cost of these additional extensions has been included in the total contract value published in the Award Notice. The contract includes a Continuous Improvement Schedule to allow the procurement of additional goods and services which offer ongoing improvements to the operational solution and to cater for the emergence of new and evolving technologies which could enhance the UCCP solution and/or the provision of the Services. Any such changes will be progressed through the Contract Variation process in accordance with Regulation 72 of the Public Contract (Scotland) Regulations 2015.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-r6ebe6-0000679779
- Publication Source
- Public Contracts Scotland
- Latest Notice
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN437854
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- PCS Notice - Website Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Goods
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
32 - Radio, television, communication, telecommunication and related equipment
48 - Software package and information systems
-
- CPV Codes
32522000 - Telecommunications equipment
32524000 - Telecommunications system
48000000 - Software package and information systems
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £21,945,566 £10M-£100M
Notice Dates
- Publication Date
- 17 Jan 20224 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 12 Jan 20224 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Not Specified
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- SCOTTISH POLICE AUTHORITY
- Contact Name
- Not specified
- Contact Email
- sandie.shaw@scotland.police.uk
- Contact Phone
- +44 1786895668
Buyer Location
- Locality
- GLASGOW
- Postcode
- G51 1DZ
- Post Town
- Glasgow
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM3 West Central Scotland
- Small Region (ITL 3)
- TLM32 Glasgow City
- Delivery Location
- TLM Scotland
-
- Local Authority
- Glasgow City
- Electoral Ward
- Govan
- Westminster Constituency
- Glasgow South West
Further Information
Notice Documents
-
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN437854
Unified Communications and Contact Platform - Provision of a Unified Communications and Contact Platform to replace existing telephony systems, contact platforms, workforce optimisation, call recording solutions and analytics for Police Scotland.
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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