Award

Telephony as a Service

RENFREWSHIRE COUNCIL

This public procurement record has 1 release in its history.

Summary of the contracting process

Renfrewshire Council has completed the procurement process for a contract titled "Telephony as a Service". This initiative falls within the services industry and is located in Paisley, UK. The procurement method used was an open procedure, and the contract was signed on 31 March 2022, with a total value of £16,936,870. The project aims to transition telecommunication services, including fixed and mobile telephony and contact centre services, to a new service provider. The contracting authority ensures compliance with the relevant regulations and community benefit clauses throughout the process.

This tender presents significant opportunities for businesses specialising in telecommunication services, IT solutions, and customer support systems. Specifically, small and medium-sized enterprises (SMEs) like Commsworld Ltd, which successfully secured the contract, are well-positioned to compete in this field. Companies that can deliver comprehensive and innovative communication solutions while adhering to community engagement requirements would likely find this type of tender advantageous for business growth.

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Notice Title

Telephony as a Service

Notice Description

The Council sought to appoint a new Service Provider for its Telephony as a Service solution by April 2022 to allow for the transition of its Telephony as a Service provision to a new Service Provider before its current contract expires. This Telephony solution will meet all the Council's communication needs such as fixed and mobile telephony, contact centre services, non-geographic numbers and where needed lift and alarm lines.

Lot Information

Lot 1

This contract was procured in accordance with Call-Off Ordering procedure of the Renfrewshire Council single supplier Framework Agreement for the Provision of Connectivity as a Service (RC-CPU-19-272).. This contract includes a Community Benefit clause and the Supplier has committed to deliver a range of Community Benefits.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000691649
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR447188
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

45 - Construction work

64 - Postal and telecommunications services


CPV Codes

32424000 - Network infrastructure

32500000 - Telecommunications equipment and supplies

32510000 - Wireless telecommunications system

32521000 - Telecommunications cable

32524000 - Telecommunications system

45314000 - Installation of telecommunications equipment

64200000 - Telecommunications services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£16,936,870 £10M-£100M

Notice Dates

Publication Date
29 Apr 20223 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Mar 20223 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
RENFREWSHIRE COUNCIL
Contact Name
Not specified
Contact Email
rachel.davison@renfrewshire.gov.uk
Contact Phone
+44 3003000300

Buyer Location

Locality
PAISLEY
Postcode
PA1 1JB
Post Town
Paisley
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM33 Inverclyde, East Renfrewshire, and Renfrewshire
Delivery Location
TLM83 Inverclyde, East Renfrewshire, and Renfrewshire

Local Authority
Renfrewshire
Electoral Ward
Paisley East and Central
Westminster Constituency
Paisley and Renfrewshire South

Supplier Information

Number of Suppliers
1
Supplier Name

COMMSWORLD

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR447188
    Telephony as a Service - The Council sought to appoint a new Service Provider for its Telephony as a Service solution by April 2022 to allow for the transition of its Telephony as a Service provision to a new Service Provider before its current contract expires. This Telephony solution will meet all the Council's communication needs such as fixed and mobile telephony, contact centre services, non-geographic numbers and where needed lift and alarm lines.

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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