This public procurement record has 2 releases in its history.

Award

23 Jun 2023 at 01:00

Tender

06 Feb 2023 at 00:00

Summary of the contracting process

The public procurement contracting process for the "Business Support and Expert Help Services 2023 – 2025" tender is led by the North Lanarkshire Council. The procurement involves services related to business support and expert help, covering areas such as financial management, human resources, procurement, marketing, and more. The tender is in the "Award" stage, with an award date of 15th June 2023. The contract opportunity is open for companies to bid, and it aims to support Lanarkshire businesses in growing and creating employment opportunities by providing tailored consultancy support.

This tender for business support services offers opportunities for SMEs across various sectors to access fully funded consultancy support. The procurement process is designed to assist businesses in improving processes, strategies, and capabilities, focusing on sustainability and growth areas such as expanding into new markets. Companies specializing in financial management, business development, procurement, marketing, and digital technology are well-suited to compete for this contract and contribute to the growth and success of businesses within Lanarkshire.

How relevant is this notice?

Notice Title

Business Support and Expert Help Services 2023 - 2025

Notice Description

North Lanarkshire Council and South Lanarkshire Council have secured funding from the UK Shared Prosperity Fund (UKSPF) to provide Business Support and Expert Help Services that supplement existing services through Business Gateway Lanarkshire. Services required include business support and expert help to businesses within Lanarkshire covering themes such as: -Financial Management; -Human Resources Leadership and Skills; -Procurement; -Marketing; -Information and Digital Technology; -Legal Support; -Energy Efficiencies and Net Zero; -Business Development; and -New Market Opportunities and Internationalisation This opportunity is being presented as a multi-lot framework agreement. The main purpose of the framework agreement is to support Lanarkshire businesses to grow; thus providing employment opportunities, growth in key sectors and inclusive growth. This will be achieved by providing support to businesses on specific topics which will help their understanding, skills and capabilities; highlight potential areas for improvement; signposting service users to further support that helps and agree an action plan with some identified next steps to implement to help the business meet their objectives. The Framework Agreement of expert help consultancy support shall allow SMEs to receive between one (1) day (7 hours) and five (5) days (35 hours) of fully funded consultancy support. The main aim of the expert help is to ensure that suitably qualified consultants provide businesses with bespoke advice and support, focusing on sustainability and growth areas such as: -reviewing existing processes, strategies, policies or plans; -supporting businesses to improve these accordingly or to introduce new -processes, strategies, policies or plans as required; -Introduce new products or services; and -Reach new markets Full details of the framework agreement structure and the services required can be found within the ITT Document located in the PCS-Tender system.

Lot Information

Business Development

The Business Development and Strategy Lot will provide support to help Service Users assess their business, identify areas of improvement, and support the formulation of a plan to help the business reach their strategic goals and objectives. It will of offer support to help the development of new processes, products and/or services to affect positive change, increase sales, enter new markets and/or improve productivity. Examples of some topics that are offered under Business Development and Strategy are: -Strategic review and forward planning; -Change management support; -Support to develop new and/or improved processes, services and/or products and integrate these into the business; -Support to increase productivity; and -Business viability and resilience planning

Renewal: The framework agreement will be awarded for a total of circa 21 months. Following expiry of the framework agreement, the Council may elect to re-tender requirements.

Human Resources, Leadership and Skills

The Human Resources, Leadership and Skills Lot will provide a range of support on human resource matters, leadership, and management. It will help to provide advice on existing human resource policies and requirements, support leadership development processes and equip businesses with the tools to promote a positive and productive working environment. Examples of some topics that are offered under Human Resources, Leadership and Skills are: -Support and advice on employment policies and benefits, fair work practices and other HR related queries; -Support and advice for staff recruitment; -Leadership, management and organisational development support; -Training analysis and training procedures; and -Workplace Innovation including but not limited to culture, communications, productivity and fair work practices.

Renewal: The framework agreement will be awarded for a total of circa 21 months. Following expiry of the framework agreement, the Council may elect to re-tender requirements.

Financial Management

The Business Financial Management Lot will provide support across a range of areas focussed on the efficient and effective management of business funds. Support will help to equip businesses with the financial skills and knowledge to meet their objectives. Examples of some topics that are offered under Business Financial Management are: -Support on how to plan, organise direct and control financial activities; -Helping businesses to prepare and source funding; -Support and Advice on how to improve the financial health of a business including debt Management and mitigating rising costs; -Company Valuation; and -Taxation including R&D Tax Credits

Renewal: The framework agreement will be awarded for a total of circa 21 months. Following expiry of the framework agreement, the Council may elect to re-tender requirements.

Procurement

The Procurement Lot will provide a range of support to help businesses navigate the procurement process. Examples of some topics that are offered under Procurement are: -Bid / Tender support; -Procurement regulations and legal advice; -Contract supplier management support; -Market analysis and understanding; and -Staff training on procurement (multiple attendees)

Renewal: The framework agreement will be awarded for a total of circa 21 months. Following expiry of the framework agreement, the Council may elect to re-tender requirements.

Marketing

The Marketing Lot will provide support to help businesses to undertake market research and formulate a plan to support the business in promoting and selling their products and/or services with a view to increasing sales. Examples of some topics that are covered under Marketing are: -Market analysis and identification of key customers; -Support to develop a sales and marketing strategy; -Support with digital marketing including advice on how to market and retail online. This may cover topics such as social media platforms, website content and design, data analytics and search engine optimisation; -Branding, advertising and promotion; and -Content support and copy writing.

Renewal: The framework agreement will be awarded for a total of circa 21 months. Following expiry of the framework agreement, the Council may elect to re-tender requirements.

Information and Digital Technology

The Information and Digital Technology Lot will provide support for digital projects, building skills and capabilities that increase digital knowledge and help businesses to reach their business goals and objectives. Examples of topics that are offered under Information and Digital Technology are: -Analysis of the Digital Capabilities of a business and identification of improvements in efficiency and productivity; -IT systems and process advice; -Support to increase productivity and efficiencies through automation and artificial intelligence; -Website and app development; and -Cyber security.

Renewal: The framework agreement will be awarded for a total of circa 21 months. Following expiry of the framework agreement, the Council may elect to re-tender requirements.

Legal Support

The Legal Support Lot will provide comprehensive support on Legal factors that may affect a business. Support shall allow businesses to understand and navigate these factors and achieve business objectives. Examples of topics covered under Legal Support are: -Business Law and Business Contracts; -Intellectual Property (IP); -Franchising; -Mergers and Acquisitions; and -Legal Future Business Planning including, Employee Ownership and Succession Planning

Renewal: The framework agreement will be awarded for a total of circa 21 months. Following expiry of the framework agreement, the Council may elect to re-tender requirements.

Energy Efficiencies and Net Zero

The Energy Efficiency and Sustainable Development Lot will support businesses to reduce their greenhouse gas emissions. Examples of topics covered under Low Carbon Support are: -Energy Audits and action plans, including recommendations on Control and Efficiencies; -Low Energy / Sustainable Production Processes; -Waste Management; -Reviews and Planning; and -Net Zero Carbon Targets

Renewal: The framework agreement will be awarded for a total of circa 21 months. Following expiry of the framework agreement, the Council may elect to re-tender requirements.

New Market Opportunities and Internationalisation

The Internationalisation Lot will support businesses to access overseas markets, supporting the opportunity to reach a wider customer base and increase sales. Examples of topics covered under Internationalisation are: -Support for Exporting (out with the UK); -Market Analysis and Development; -Structuring for Internationalisation; and -Documentation advice for exporting

Renewal: The framework agreement will be awarded for a total of circa 21 months. Following expiry of the framework agreement, the Council may elect to re-tender requirements.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000721082
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN481877
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

71 - Architectural, construction, engineering and inspection services

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security

90 - Sewage, refuse, cleaning and environmental services


CPV Codes

66170000 - Financial consultancy, financial transaction processing and clearing-house services

66171000 - Financial consultancy services

71314300 - Energy-efficiency consultancy services

71800000 - Consulting services for water-supply and waste consultancy

72413000 - World wide web (www) site design services

72420000 - Internet development services

72500000 - Computer-related services

72600000 - Computer support and consultancy services

79100000 - Legal services

79111000 - Legal advisory services

79120000 - Patent and copyright consultancy services

79121000 - Copyright consultancy services

79130000 - Legal documentation and certification services

79140000 - Legal advisory and information services

79300000 - Market and economic research; polling and statistics

79340000 - Advertising and marketing services

79341000 - Advertising services

79341100 - Advertising consultancy services

79341200 - Advertising management services

79342000 - Marketing services

79342100 - Direct marketing services

79400000 - Business and management consultancy and related services

79410000 - Business and management consultancy services

79411000 - General management consultancy services

79411100 - Business development consultancy services

79412000 - Financial management consultancy services

79413000 - Marketing management consultancy services

79414000 - Human resources management consultancy services

79418000 - Procurement consultancy services

79420000 - Management-related services

79723000 - Waste analysis services

79900000 - Miscellaneous business and business-related services

79990000 - Miscellaneous business-related services

79996000 - Business organisation services

90711000 - Environmental impact assessment other than for construction

90711200 - Environmental standards other than for construction

90711300 - Environmental indicators analysis other than for construction

90713000 - Environmental issues consultancy services

Notice Value(s)

Tender Value
£500,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£280,000 £100K-£500K

Notice Dates

Publication Date
23 Jun 20233 years ago
Submission Deadline
10 Mar 2023Expired
Future Notice Date
Not specified
Award Date
15 Jun 20233 years ago
Contract Period
Not specified - Not specified
Recurrence
The framework agreement will be awarded for a total of circa 21 months. Following expiry of the framework agreement, the Council may elect to re-tender requirements.

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Unsuccessful
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
North Lanarkshire Council
Additional Buyers

South Lanarkshire Council

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HAMILTON
Postcode
ML1 1AB
Postcode Area
Motherwell
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM34 North Lanarkshire
Delivery Location
TLM84 North Lanarkshire

Local Authority
North Lanarkshire
Electoral Ward
Motherwell South East and Ravenscraig
Westminster Constituency
Motherwell, Wishaw and Carluke

Supplier Information

Number of Suppliers
24
Supplier Names

Become Interactive Ltd

Brett Nicholls Associates

BrexEasy - TheMacDogFactory

CJM Project Financial Management Ltd

Concept HR Solutions

GAP Communications

Glasgow Chamber of Commerce

Inspirent Ltd

Intend Business Development Ltd

J&G3 Ltd

KL BUSINESS CONSULTING LTD

MJM Associates (Scotland) Ltd.

Mabbett

Managed IT Experts Ltd.

Morrow Associates Ltd

NSDesign Ltd

Optimum Business Growth Limited

Russell McLeod Limited

SBP Creative

Secure Business Advisors

Solutions on Demand Ltd

Tinto Procurement

Where Now Consulting Ltd

Zoe Stirton

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB470426
    Business Support and Expert Help Services 2023 - 2025 - North Lanarkshire Council and South Lanarkshire Council have secured funding from the UK Shared Prosperity Fund (UKSPF) to provide Business Support and Expert Help Services that supplement existing services through Business Gateway Lanarkshire. Services required include business support and expert help to businesses within Lanarkshire covering themes such as: -Financial Management; -Human Resources Leadership and Skills; -Procurement; -Marketing; -Information and Digital Technology; -Legal Support; -Energy Efficiencies and Net Zero; -Business Development; and -New Market Opportunities and Internationalisation This opportunity is being presented as a multi-lot framework agreement. The main purpose of the framework agreement is to support Lanarkshire businesses to grow; thus providing employment opportunities, growth in key sectors and inclusive growth. This will be achieved by providing support to businesses on specific topics which will help their understanding, skills and capabilities; highlight potential areas for improvement; signposting service users to further support that helps and agree an action plan with some identified next steps to implement to help the business meet their objectives. The Framework Agreement of expert help consultancy support shall allow SMEs to receive between one (1) day (7 hours) and five (5) days (35 hours) of fully funded consultancy support. The main aim of the expert help is to ensure that suitably qualified consultants provide businesses with bespoke advice and support, focusing on sustainability and growth areas such as: -reviewing existing processes, strategies, policies or plans; -supporting businesses to improve these accordingly or to introduce new -processes, strategies, policies or plans as required; -Introduce new products or services; and -Reach new markets Full details of the framework agreement structure and the services required can be found within the ITT Document located in the PCS-Tender system.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN481877
    Business Support and Expert Help Services 2023 - 2025 - North Lanarkshire Council and South Lanarkshire Council have secured funding from the UK Shared Prosperity Fund (UKSPF) to provide Business Support and Expert Help Services that supplement existing services through Business Gateway Lanarkshire. Services required include business support and expert help to businesses within Lanarkshire covering themes such as: -Financial Management; -Human Resources Leadership and Skills; -Procurement; -Marketing; -Information and Digital Technology; -Legal Support; -Energy Efficiencies and Net Zero; -Business Development; and -New Market Opportunities and Internationalisation This opportunity is being presented as a multi-lot framework agreement. The main purpose of the framework agreement is to support Lanarkshire businesses to grow; thus providing employment opportunities, growth in key sectors and inclusive growth. This will be achieved by providing support to businesses on specific topics which will help their understanding, skills and capabilities; highlight potential areas for improvement; signposting service users to further support that helps and agree an action plan with some identified next steps to implement to help the business meet their objectives. The Framework Agreement of expert help consultancy support shall allow SMEs to receive between one (1) day (7 hours) and five (5) days (35 hours) of fully funded consultancy support. The main aim of the expert help is to ensure that suitably qualified consultants provide businesses with bespoke advice and support, focusing on sustainability and growth areas such as: -reviewing existing processes, strategies, policies or plans; -supporting businesses to improve these accordingly or to introduce new -processes, strategies, policies or plans as required; -Introduce new products or services; and -Reach new markets Full details of the framework agreement structure and the services required can be found within the ITT Document located in the PCS-Tender system.

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