Planning

Provision of Library Content Management System with integrated Live Chat and FAQS

UNIVERSITY OF THE HIGHLANDS AND ISLANDS

This public procurement record has 1 release in its history.

Summary of the contracting process

The University of the Highlands and Islands, located in Inverness, UK, is planning a tender for the provision of a Library Content Management System with integrated Live Chat and FAQS. The procurement process is at the planning stage with a futureNoticeDate set for 6th June 2023. The industry category for this tender is Education.

This tender presents an opportunity for businesses in the technology sector, specifically those offering content management solutions with live chat and FAQ functionalities, to compete for supplying their services to the University. Companies specialising in educational technology and software development would be well-suited to participate in this tender to potentially expand their business through a collaboration with the University of the Highlands and Islands.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Provision of Library Content Management System with integrated Live Chat and FAQS

Notice Description

The University of the Highlands and Islands currently utilises the SpringShare Content Management System - LibGuides, with the LibAnswers Live Chat function integrated into the Content Management System. To ensure compliance with the Procurement Policy of the University and Procurement Legislation, UHI wish to understand the alternatives which are available, to inform a future procurement process.

Lot Information

Lot 1

The University, on behalf of its academic partners, has a requirement for a content management system, which has an integrated live chat and FAQS functionality. The University wish to understand the capabilities which are available in the marketplace.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000724524
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR472626
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
PCS Notice - Website Prior Information Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48160000 - Library software package

48783000 - Content management software package

72212783 - Content management software development services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
2 Mar 20232 years ago
Submission Deadline
Not specified
Future Notice Date
6 Jun 2023Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF THE HIGHLANDS AND ISLANDS
Contact Name
Not specified
Contact Email
ayoung@apuc-scot.ac.uk
Contact Phone
+44 1463279000

Buyer Location

Locality
INVERNESS
Postcode
IV3 5SQ
Post Town
Inverness
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM2 Highlands and Islands
Small Region (ITL 3)
TLM20 Highlands and Islands
Delivery Location
TLM6 Highlands and Islands

Local Authority
Highland
Electoral Ward
Inverness West
Westminster Constituency
Inverness, Skye and West Ross-shire

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-r6ebe6-0000724524-2023-03-02T00:00:00Z",
    "date": "2023-03-02T00:00:00Z",
    "ocid": "ocds-r6ebe6-0000724524",
    "initiationType": "tender",
    "parties": [
        {
            "id": "org-14",
            "name": "University of the Highlands and Islands",
            "identifier": {
                "legalName": "University of the Highlands and Islands"
            },
            "address": {
                "streetAddress": "12b Ness Walk",
                "locality": "Inverness",
                "region": "UKM6",
                "postalCode": "IV3 5SQ"
            },
            "contactPoint": {
                "email": "ayoung@apuc-scot.ac.uk",
                "telephone": "+44 1463279000",
                "faxNumber": "+44 1463279001",
                "url": "http://"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Body governed by public law",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "09",
                        "description": "Education",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://www.uhi.ac.uk"
            }
        }
    ],
    "buyer": {
        "name": "University of the Highlands and Islands",
        "id": "org-14"
    },
    "planning": {
        "documents": [
            {
                "id": "MAR472626",
                "documentType": "plannedProcurementNotice",
                "title": "Provision of Library Content Management System with integrated Live Chat and FAQS",
                "description": "The University of the Highlands and Islands currently utilises the SpringShare Content Management System - LibGuides, with the LibAnswers Live Chat function integrated into the Content Management System. To ensure compliance with the Procurement Policy of the University and Procurement Legislation, UHI wish to understand the alternatives which are available, to inform a future procurement process.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR472626",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "CS-UHI-26695",
        "title": "Provision of Library Content Management System with integrated Live Chat and FAQS",
        "description": "The University of the Highlands and Islands currently utilises the SpringShare Content Management System - LibGuides, with the LibAnswers Live Chat function integrated into the Content Management System. To ensure compliance with the Procurement Policy of the University and Procurement Legislation, UHI wish to understand the alternatives which are available, to inform a future procurement process.",
        "status": "planned",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "id": "48783000",
                        "scheme": "CPV"
                    },
                    {
                        "id": "72212783",
                        "scheme": "CPV"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM6"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "mainProcurementCategory": "goods",
        "documents": [
            {
                "id": "MAR472626-1",
                "title": "Statement of Requirements",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR472626&idx=1",
                "datePublished": "2023-05-23T09:56:59Z",
                "dateModified": "2023-05-23T09:56:59Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            }
        ],
        "lots": [
            {
                "id": "1",
                "description": "The University, on behalf of its academic partners, has a requirement for a content management system, which has an integrated live chat and FAQS functionality. The University wish to understand the capabilities which are available in the marketplace.",
                "status": "planned"
            }
        ],
        "communication": {
            "futureNoticeDate": "2023-06-06T00:00:00Z"
        },
        "coveredBy": [
            "GPA"
        ],
        "classification": {
            "id": "48160000",
            "scheme": "CPV"
        }
    },
    "language": "EN",
    "description": "NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=724524. (SC Ref:724524)",
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000724524"
        }
    ],
    "noticetype": "PCS Notice - Website Prior Information Notice"
}