Award

Business Support Services Framework Agreement

THE HIGHLAND COUNCIL

This public procurement record has 5 releases in its history.

Award

06 Sep 2023 at 00:00

TenderUpdate

03 May 2023 at 00:00

TenderUpdate

12 Apr 2023 at 00:00

TenderUpdate

12 Apr 2023 at 00:00

Tender

03 Apr 2023 at 00:00

Summary of the contracting process

The Highland Council has completed the award of the "Business Support Services Framework Agreement" tender. This procurement opportunity covers a wide range of business support services for local Micro and Small to Medium Enterprises (SMEs). The procurement stage is at the award phase, with a total contract value of £300,000. The location is Inverness, UKM6, and key dates include the tender deadline and award date in 2023. Suppliers involved in various business support Lots have signed active contracts since August 2023.

This tender process by The Highland Council offers excellent opportunities for businesses specializing in areas such as business consulting, marketing, HR, finance, and digital services. Companies providing legal, property, intellectual property, and environmental support services might find significant growth prospects in this Framework Agreement. The open procurement method encourages competition and transparency, making it accessible for small and medium-sized enterprises (SMEs) to participate and expand their business opportunities.

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Notice Title

Business Support Services Framework Agreement

Notice Description

The Highland Council Business Gateway Service have created a multi supplier Framework Agreement for delivery of a comprehensive range of business support services to local Micro and Small to Medium Enterprises (SMEs).

Lot Information

LOT4 Specialist business support: Legal/Property/ Intellectual Property

This Lot shall include company structure advice, property/premises legislation and copyright law. Format of delivery: One to One, Webinars & Workshops (on-site)

Renewal: Extension of up to 12 months

LOT1 General Start-Up

This Lot shall include entry level start-up workshops and Webinars and shall focus on business structure, cashflow, funding, business planning, advice on tax, marketing, and HR. Format of delivery: Webinars & Workshops (on-site)

Renewal: Extension Possible for 12 months

LOT2 Specialist business support: HR/employee development/wellbeing/environmental

This Lot shall include support with employment legislation advice, continual personal development, mental health programmes, physical activity, and workplace health promotion. Format of delivery: One to One, Webinars & Workshops (on-site)

Renewal: Extension for up to 12 months

LOT3 Specialist business support: Finance/Business Planning

This Lot shall include support with business plans and profit and loss accounts. Format of delivery: One to One, Webinars & Workshops (on-site)

Renewal: Extension of up to 12 months

LOT5 Specialist business support: Marketing

This Lot shall include support with branding, product labelling, graphic design, advertising/messaging. Format of delivery: One to One, Webinars & Workshops (on-site)

Renewal: Extension of up to 12 months

LOT6 Specialist business support: Procurement

This Lot shall include support and advice for tendering contracts including the use of Public Contracts Scotland and supply chain development. This is one to one support and also one to many through workshops/webinars. Format of delivery: One to One, Webinars & Workshops (on-site)

Renewal: Extension of up to 12 months

LOT7 Specialist business support: Energy efficiencies/ Net Zero

This lot shall include advice and support to help a business make progress towards net zero emissions. This support and advice could cover heating, ventilation, and air conditioning. Renewable heat technologies, heating and ventilation, LED lighting, solar panels. Waste Minimisation, Recovery and Reprocessing

Renewal: Extension of up to 12 months

LOT8 Digital services/Information solutions and technology

This Lot shall include support with social media and digital solutions. Format of delivery: One to One, Webinars & Workshops (on-site)

Renewal: Extension of up 12 Months

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000727949
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP487730
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

80 - Education and training services


CPV Codes

79400000 - Business and management consultancy and related services

79410000 - Business and management consultancy services

79411100 - Business development consultancy services

79900000 - Miscellaneous business and business-related services

79996000 - Business organisation services

80000000 - Education and training services

Notice Value(s)

Tender Value
£300,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£300,000 £100K-£500K

Notice Dates

Publication Date
6 Sep 20232 years ago
Submission Deadline
4 May 2023Expired
Future Notice Date
Not specified
Award Date
31 Jul 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Active, Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
THE HIGHLAND COUNCIL
Contact Name
Not specified
Contact Email
cpssprocurement@aberdeencity.gov.uk, gordon.duncan@highland.gov.uk, pdu_procurement@highland.gov.uk
Contact Phone
+44 1463702563, +44 1463702670

Buyer Location

Locality
INVERNESS
Postcode
IV3 5NX
Post Town
Inverness
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM2 Highlands and Islands
Small Region (ITL 3)
TLM20 Highlands and Islands
Delivery Location
TLM6 Highlands and Islands

Local Authority
Highland
Electoral Ward
Inverness West
Westminster Constituency
Inverness, Skye and West Ross-shire

Supplier Information

Number of Suppliers
13
Supplier Names

ARENA HR

ARETE ZERO CARBON

BEYOND PROCUREMENT

CATON ADVISERS

CJM PROJECT FINANCIAL MANAGEMENT

ERIS BUSINESS SERVICES

INSPIRE IT SERVICES

J&G3

JENI IANNETTA

MODUS (SCOTLAND

THIRD SECTOR DEVELOPMENT

TUMINDS

WATSON FINANCIAL MANAGEMENT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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        "value": {
            "amount": 300000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "services",
        "submissionMethod": [
            "electronicSubmission",
            "written"
        ],
        "submissionMethodDetails": "https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html",
        "tenderPeriod": {
            "endDate": "2023-05-04T12:00:00Z"
        },
        "awardPeriod": {
            "startDate": "2023-05-04T12:00:00Z"
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            {
                "id": "APR475302",
                "documentType": "contractNotice",
                "title": "Business Support Services Framework Agreement",
                "description": "The Highland Council Business Gateway Service would like to invite suitably experienced organisations to tender for inclusion on a multi supplier Framework Agreement for delivery of a comprehensive range of business support services to local Micro and Small to Medium Enterprises (SMEs).",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR475302",
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            },
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                "id": "SEP487730",
                "documentType": "awardNotice",
                "title": "Business Support Services Framework Agreement",
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        ],
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            {
                "id": "4",
                "title": "LOT4 Specialist business support: Legal/Property/ Intellectual Property",
                "description": "This Lot shall include company structure advice, property/premises legislation and copyright law. Format of delivery: One to One, Webinars & Workshops (on-site)",
                "status": "active",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "description": "80"
                        },
                        {
                            "type": "price",
                            "description": "20"
                        }
                    ]
                },
                "hasOptions": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Extension of up to 12 months"
                }
            },
            {
                "id": "1",
                "title": "LOT1 General Start-Up",
                "description": "This Lot shall include entry level start-up workshops and Webinars and shall focus on business structure, cashflow, funding, business planning, advice on tax, marketing, and HR. Format of delivery: Webinars & Workshops (on-site)",
                "status": "complete",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "description": "80"
                        },
                        {
                            "type": "price",
                            "description": "20"
                        }
                    ]
                },
                "hasOptions": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Extension Possible for 12 months"
                }
            },
            {
                "id": "2",
                "title": "LOT2 Specialist business support: HR/employee development/wellbeing/environmental",
                "description": "This Lot shall include support with employment legislation advice, continual personal development, mental health programmes, physical activity, and workplace health promotion. Format of delivery: One to One, Webinars & Workshops (on-site)",
                "status": "complete",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "description": "80"
                        },
                        {
                            "type": "price",
                            "description": "20"
                        }
                    ]
                },
                "hasOptions": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
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                },
                "hasRenewal": true,
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                }
            },
            {
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                            "type": "quality",
                            "name": "Quality",
                            "description": "80"
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                            "description": "20"
                        }
                    ]
                },
                "hasOptions": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
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                },
                "hasRenewal": true,
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            },
            {
                "id": "5",
                "title": "LOT5 Specialist business support: Marketing",
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                    "criteria": [
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                            "type": "quality",
                            "name": "Quality",
                            "description": "80"
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                        {
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                    ]
                },
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                "submissionTerms": {
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                },
                "hasRenewal": true,
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                }
            },
            {
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                            "name": "Quality",
                            "description": "80"
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            {
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                        {
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                            "name": "Quality",
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                    "description": "Tenderers must have a minimum: 5,000,000 GBP Employers Liability Insurance (where applicable), 5,000,000 GBP Public Liability Insurance and; 1,000,000 GBP Professional Indemnity Insurance. The Council will use an independent credit scoring organisation, namely CreditSafe, to conduct appropriate financial probity checks.",
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                {
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                    "description": "2 Examples of providing an equivalent service during the last three years for each Lot tendered.",
                    "minimum": "2 Examples of providing an equivalent service during the last three years for each Lot bid."
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        },
        "submissionTerms": {
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            "bidValidityPeriod": {
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        "techniques": {
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        "hasRecurrence": false,
        "legalBasis": {
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        "amendments": [
            {
                "id": "amd-10",
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                        "where": {
                            "section": "IV.2.2",
                            "label": "Time limit"
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                    },
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                        "newValue": {
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                            "label": "Conditions for opening of tenders"
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                    }
                ]
            },
            {
                "id": "amd-11",
                "description": "Business Gateway Highland have decided to increase the maximum number of Lots that tenderers can bid for from 3 to 5. This is to help maximise coverage.",
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            },
            {
                "id": "amd-24",
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    },
    "language": "EN",
    "description": "Whilst it states that each Lot has a value of 300,000 pounds, this figure is the total spend of all Lots together, not individually. The maximum spend under this Framework Agreement will therefore be approximately 300,000 pounds. (SC Ref:743716)",
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    ],
    "noticetype": "OJEU - F3 - Contract Award Notice",
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                    "name": "Eris Business Services"
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                    "name": "Arena HR Ltd"
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                "relatedLot": "6"
            },
            {
                "id": "1121",
                "measure": "electronicBids",
                "value": 2,
                "relatedLot": "6"
            },
            {
                "id": "1122",
                "measure": "bids",
                "value": 2,
                "relatedLot": "7"
            },
            {
                "id": "1123",
                "measure": "smeBids",
                "value": 2,
                "relatedLot": "7"
            },
            {
                "id": "1124",
                "measure": "foreignBidsFromEU",
                "value": 0,
                "relatedLot": "7"
            },
            {
                "id": "1125",
                "measure": "foreignBidsFromNonEU",
                "value": 0,
                "relatedLot": "7"
            },
            {
                "id": "1126",
                "measure": "electronicBids",
                "value": 2,
                "relatedLot": "7"
            },
            {
                "id": "1127",
                "measure": "bids",
                "value": 5,
                "relatedLot": "8"
            },
            {
                "id": "1128",
                "measure": "smeBids",
                "value": 5,
                "relatedLot": "8"
            },
            {
                "id": "1129",
                "measure": "foreignBidsFromEU",
                "value": 0,
                "relatedLot": "8"
            },
            {
                "id": "1130",
                "measure": "foreignBidsFromNonEU",
                "value": 0,
                "relatedLot": "8"
            },
            {
                "id": "1131",
                "measure": "electronicBids",
                "value": 5,
                "relatedLot": "8"
            }
        ]
    }
}