Award

Digital ARC Solution

DUMFRIES AND GALLOWAY COUNCIL

This public procurement record has 2 releases in its history.

Award

27 Oct 2023 at 00:00

Tender

12 Jul 2023 at 00:00

Summary of the contracting process

The Dumfries and Galloway Council has awarded a contract for a Digital ARC Solution to Tunstall Healthcare (UK) Limited. The procurement process was for a digital alarm receiving centre (ARC) solution, aimed at migrating the telecare service to a digital solution due to the Openreach analogue switch off by December 2025. The award date was 25th October 2023, with a contract value of £173,600 GBP.

This procurement opportunity for a Digital ARC Solution with Dumfries and Galloway Council presents growth opportunities for businesses specializing in technology solutions and telecare services. With a focus on quality and competitive pricing, businesses with experience in delivering digital solutions and meeting specific insurance and certification requirements would be well-suited to compete in this tender process.

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Notice Title

Digital ARC Solution

Notice Description

Dumfries and Galloway Council are seeking bids for a digital alarm receiving centre (ARC) solution.

Lot Information

Lot 1

This tender process is for participation in the Contract for a digital alarm receiving centre (ARC) solution for Dumfries and Galloway Council. The contract is required due to the Openreach analogue switch off by December 2025 which has prompted Dumfries and Galloway Council to migrate its telecare service to a digital solution. Digital ARC solution to be cloud-hosted via a Supplier as a Service (SaaS) platform.

Renewal: 3 year contract with Extension for 12 months at discretion of Dumfries and Galloway Council - maximum 4 year contract.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000738584
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT491339
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

48900000 - Miscellaneous software package and computer systems

72000000 - IT services: consulting, software development, Internet and support

72260000 - Software-related services

72268000 - Software supply services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£173,600 £100K-£500K

Notice Dates

Publication Date
27 Oct 20232 years ago
Submission Deadline
17 Aug 2023Expired
Future Notice Date
Not specified
Award Date
25 Oct 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
DUMFRIES AND GALLOWAY COUNCIL
Contact Name
Not specified
Contact Email
procurement.socialcare@dumgal.gov.uk
Contact Phone
+44 3033333000

Buyer Location

Locality
DUMFRIES
Postcode
DG1 2HP
Post Town
Dumfries and Galloway
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM9 Southern Scotland
Small Region (ITL 3)
TLM92 Dumfries and Galloway
Delivery Location
TLM92 Dumfries and Galloway

Local Authority
Dumfries and Galloway
Electoral Ward
Nith
Westminster Constituency
Dumfries and Galloway

Supplier Information

Number of Suppliers
1
Supplier Name

TUNSTALL HEALTHCARE (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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