Award

Website Development, Maintenance and Hosting Framework

HIGHLANDS AND ISLANDS ENTERPRISE

This public procurement record has 2 releases in its history.

Award

17 Jul 2025 at 00:00

Tender

24 Mar 2025 at 00:00

Summary of the contracting process

The procurement process, led by Highlands and Islands Enterprise (HIE), focuses on the establishment of a "Website Development, Maintenance and Hosting Framework." The key buyer, HIE, along with Wave Energy Scotland (WES) and the Orkney Research and Innovation Campus (ORIC), calls for the development and maintenance of their websites, leveraging the Umbraco content management system. The contract has been awarded to Bright Digital Marketing LTD (Bright Signals), with the agreement set to commence on 1 August 2025 for a term of three years, potentially extending by one additional year. This process, classified under the category of economic affairs within the CPV scheme, followed an open procurement procedure, transitioning from the initial tender phase, completed by 14 May 2025, to the awarding stage confirmed on 17 July 2025. The procurement primarily caters to the UKM region, representing services aimed at enhancing digital infrastructure.

The framework presents substantial opportunities for businesses adept in website hosting, design, and online strategy development, particularly those specialising in the Umbraco CMS environment. The awarded contract, valued at GBP 1,086,190 over a four-year duration, opens doors for firms capable of delivering high-quality digital services tailored to the needs of regional agencies and economic entities. SMEs, particularly those with a strong foundation in digital marketing and technology solutions, stand poised to benefit from such engagements, leveraging the process to refine their portfolios while fostering growth within the public sector landscape. This procurement encourages innovation, adaptability, and expansion among technically savvy businesses, promoting competitive excellence through a structured evaluation framework prioritising both quality and cost-effectiveness.

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Notice Title

Website Development, Maintenance and Hosting Framework

Notice Description

THIS IS A CONTRACT AWARD NOTICE AND AS SUCH THE PROCUREMENT PROCESS IS COMPLETE. Highlands and Islands Enterprise (HIE) is seeking to appoint a suitably qualified supplier to further develop, maintain and host its suite of websites on the Umbraco content management system. This Framework is being procured for Highlands and Islands Enterprise (HIE) and on behalf of Wave Energy Scotland (WES), Orkney Research and Innovation Campus (ORIC) and any other Contracting Authority wholly or partly under the control of, or funded by HIE, WES or ORIC, at any point during the term of this Framework, subject to case-by-case approval by HIE. These services will be required from 1 August 2025 for an initial period of 3 years (unless terminated in accordance with the provisions of the Framework agreement) with HIE having the option to extend for a period or periods together not exceeding 1 year following the Initial Term.

Lot Information

Lot 1

This framework will support the ongoing evolution of our websites. The key tasks under the framework are: 1.Hosting 2.Transfer of existing websites 3.Website planning, scoping, design and build 4.Aftercare - maintenance, support and upgrades 5.Project management and reporting 6.Code red 7.Usability, accessibility and testing 8.Website sustainability 9.Strategic campaign planning and delivery 10.Metrics and optimisation The 3-year budget, excluding VAT but inclusive of travel and subsistence, currently available to deliver these services is between GBP 526,000 and GBP 880,200.. Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Options: HIE reserves the right, on giving reasonable written notice from time to time, to require changes to the Services (whether by way of the removal of Services, the addition of new Services such as a business need, or increasing or decreasing the Services or specifying the order in which the Services are to be performed or the locations where the Services are to be provided). HIE shall not require any such change other than where it is permitted by Regulation 72 of the Public Contracts (Scotland) Regulations 2015. Examples of contract modification include but are not limited to: - To provide for additional services by the original supplier that have become necessary and were not included in the initial procurement. - Where services/part of the service provided can be delivered inhouse by HIE/HIE shared IT services and no longer necessitate outsourcing. - Where changes to available technology mean that one or more of the Contracting Authorities considers that it would benefit from additional Services of a similar character to the Services. - Where one or more of the Contracting Authorities requires additional Services as a result of changes in Scottish Government policy or as a result of a direction given to them by the Scottish Government.

Renewal: The framework will be awarded for an initial period of 3 year with HIE having the option to extend for a period or periods together not exceeding 12 months following the Initial Term.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000791196
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL534903
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

72200000 - Software programming and consultancy services

72210000 - Programming services of packaged software products

72212480 - Sales, marketing and business intelligence software development services

72230000 - Custom software development services

72240000 - Systems analysis and programming services

72250000 - System and support services

72300000 - Data services

72400000 - Internet services

72410000 - Provider services

72413000 - World wide web (www) site design services

72415000 - World wide web (www) site operation host services

72416000 - Application service providers

72420000 - Internet development services

72421000 - Internet or intranet client application development services

79342000 - Marketing services

79413000 - Marketing management consultancy services

Notice Value(s)

Tender Value
£1,173,600 £1M-£10M
Lots Value
£1,173,600 £1M-£10M
Awards Value
Not specified
Contracts Value
£1,086,190 £1M-£10M

Notice Dates

Publication Date
17 Jul 20257 months ago
Submission Deadline
14 May 2025Expired
Future Notice Date
Not specified
Award Date
17 Jul 20257 months ago
Contract Period
Not specified - Not specified
Recurrence
HIE reserves the right to re-tender for these services upon termination of the framework or at the end of the Framework, including any extension period.

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
HIGHLANDS AND ISLANDS ENTERPRISE
Additional Buyers

ORKNEY RESEARCH AND INNOVATION CAMPUS LLP

WAVE ENERGY SCOTLAND LIMITED

Contact Name
Not specified
Contact Email
facilitiesmanagement@orkneycampus.co.uk, hieprocurement@hient.co.uk, wesprocurement@hient.co.uk
Contact Phone
+44 1463245245

Buyer Location

Locality
INVERNESS
Postcode
IV2 5NA
Post Town
Inverness
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM2 Highlands and Islands
Small Region (ITL 3)
TLM20 Highlands and Islands
Delivery Location
TLM Scotland

Local Authority
Orkney Islands
Electoral Ward
Stromness and South Isles
Westminster Constituency
Orkney and Shetland

Supplier Information

Number of Suppliers
1
Supplier Name

BRIGHT DIGITAL MARKETING LTD (BRIGHT SIGNALS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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