Award

CareFirst Applications Hosted & Managed Service

THE HIGHLAND COUNCIL

This public procurement record has 1 release in its history.

Award

29 Aug 2025 at 00:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

The Highland Council has completed a procurement process titled "CareFirst Applications Hosted & Managed Service," aimed at providing a managed service, support, hosting, and maintenance for the CareFirst application. This contract is a call-off from the Crown Commercial Services GCloud 14 framework and serves the general public services industry, specifically under CPV code 72261000 for IT services. The procurement process utilised a limited procurement method, with no prior call for competition due to the specific requirements that could only be fulfilled by the current supplier. The contract is valued at £788,862 and was signed on 29th August 2025. It reflects the services being delivered in Inverness, UKM6, by the chosen supplier, OLM Systems Ltd.

This tender presents growth opportunities, particularly for businesses specialising in IT services, software support, and managed service provision, especially those familiar with public sector frameworks like GCloud. While this particular contract was awarded directly to a current supplier without prior competition, it highlights the importance of understanding frameworks and maintaining strong relationships with potential buyers like The Highland Council. Additionally, the contract demonstrates the demand in public sectors for specialised companies that can seamlessly integrate support and maintenance services, presenting an attractive domain for small and medium-sized enterprises (SMEs) in the IT industry looking to expand their public sector engagements.

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Notice Information

Notice Title

CareFirst Applications Hosted & Managed Service

Notice Description

Provision of Carefirst application managed service, support and hosting, and maintenance. This is a call-off from Crown Commercial Services GCloud 14 framework

Lot Information

Lot 1

Provision of Carefirst application managed service, support and hosting, and maintenance. This is a call-off from Crown Commercial Services GCloud 14 framework

Procurement Information

This procurement is a compliant direct award from Crown Commercial Services GCloud 14 framework. Support and maintenance of the current software solution can only be carried out by the current supplier

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000808735
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG538085
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£788,862 £500K-£1M

Notice Dates

Publication Date
29 Aug 20255 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
29 Aug 20255 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE HIGHLAND COUNCIL
Contact Name
Not specified
Contact Email
cpssprocurement@aberdeencity.gov.uk
Contact Phone
+44 1467530600

Buyer Location

Locality
INVERNESS
Postcode
IV3 5NX
Post Town
Inverness
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM2 Highlands and Islands
Small Region (ITL 3)
TLM20 Highlands and Islands
Delivery Location
TLM6 Highlands and Islands
Local Authority
Highland
Electoral Ward
Inverness West
Westminster Constituency
Inverness, Skye and West Ross-shire

Supplier Information

Number of Suppliers
1
Supplier Name

OLM SYSTEMS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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