D3 Tenders | HH282-25-SBS Solution Care

Notice Information

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Notice Title

HH282-25-SBS Solution Care

Notice Description

NHS Highland requires continued support and maintenance for the Netcall communication systems used across multiple service areas, including ContactPortal, Voicemail, Contact Centres (such as PBS, Dental Helpline, and Estates Helpdesk), Notify Confirmer for major incident and emergency team call-outs, Notify Outpatient Appointment Reminders, and Auto Attendants.

Lot Information

Lot 1

NHS Highland requires continued support and maintenance for the Netcall communication systems used across multiple service areas, including ContactPortal, Voicemail, Contact Centres (such as PBS, Dental Helpline, and Estates Helpdesk), Notify Confirmer for major incident and emergency team call-outs, Notify Outpatient Appointment Reminders, and Auto Attendants.

Notice Details

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Publication & Lifecycle

Open Contracting ID: ocds-r6ebe6-0000824899
Publication Source: Public Contracts Scotland
Latest Notice: https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB550442
Current Stage: Award
All Stages: Award

Procurement Classification

Notice Type: PCS Notice - Website Contract Award Notice
Procurement Type: Standard
Procurement Category: Services
Procurement Method: Open
Procurement Method Details: Open procedure
Tender Suitability: Not specified
Awardee Scale: Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

72 - IT services: consulting, software development, Internet and support

CPV Codes

50312610 - Maintenance of information technology equipment

50324100 - System maintenance services

72261000 - Software support services

72266000 - Software consultancy services

72268000 - Software supply services

Notice Value(s)

Tender Value: Not specified
Lots Value: Not specified
Awards Value: Not specified
Contracts Value: £96,921 Under £100K

Notice Dates

Publication Date: 26 Feb 20262 weeks ago
Submission Deadline: Not specified
Future Notice Date: Not specified
Award Date: 25 Feb 20262 weeks ago
Contract Period: Not specified - Not specified
Recurrence: Not specified

Notice Status

Tender Status: Complete
Lots Status: Complete
Awards Status: Not Specified
Contracts Status: Active

Buyer & Supplier

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Contracting Authority (Buyer)

Main Buyer: NHS HIGHLAND
Contact Name: Available with D3 Tenders Premium →
Contact Email: Available with D3 Tenders Premium →
Contact Phone: Available with D3 Tenders Premium →

Buyer Location

Locality: INVERNESS
Postcode: IV2 3BW
Post Town: Inverness
Country: Scotland
Major Region (ITL 1): TLM Scotland
Basic Region (ITL 2): TLM2 Highlands and Islands
Small Region (ITL 3): TLM20 Highlands and Islands
Delivery Location: TLM6 Highlands and Islands
Local Authority: Highland
Electoral Ward: Inverness South
Westminster Constituency: Inverness, Skye and West Ross-shire

Supplier Information

Number of Suppliers: 1
Supplier Name: NETCALL TECHNOLOGY

Further Information

Notice Documents

https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB550442
HH282-25-SBS Solution Care - NHS Highland requires continued support and maintenance for the Netcall communication systems used across multiple service areas, including ContactPortal, Voicemail, Contact Centres (such as PBS, Dental Helpline, and Estates Helpdesk), Notify Confirmer for major incident and emergency team call-outs, Notify Outpatient Appointment Reminders, and Auto Attendants.

Notice URLs

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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