Award

HH361-25-SG IMX Monitor License (SVAR)

NHS HIGHLAND

This public procurement record has 1 release in its history.

Summary of the contracting process

NHS Highland has completed the procurement process for the "HH361-25-SG IMX Monitor License," aimed at supporting operational oversight within the health services sector. Located in Inverness, NHS Highland is leveraging the IMX Monitor, a customer-facing dashboard solution, to enhance their digital services. This tender, classified under healthcare services, followed an open procedure and progressed to the award stage on 31 March 2026, with the contract commencing on 1 July 2025. The procurement process included a contractual value of GBP 78,067.59, with Computacenter (UK) Ltd appointed as the supplier for this framework agreement. The contract prioritises ongoing availability of IMX product licensing and Level 2 support services over an initial three-year term.

This contracting opportunity enables businesses, particularly those in IT and software services, to gain traction in the healthcare sector. It can benefit large enterprises capable of offering comprehensive software solutions and support services. The awarded contract underlines the importance of service assurance and informed decision-making capabilities, suggesting significant demand for robust and efficient IT service management. Existing and aspiring suppliers in the IT software domain can explore similar tenders to contribute to operational monitoring and service visibility enhancements within healthcare organisations, thus opening avenues for business growth through strategic partnerships with entities like NHS Highland.

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Notice Title

HH361-25-SG IMX Monitor License (SVAR)

Notice Description

NHS Highland currently utilises IMX (IMX Monitor), a customer facing dashboard solution, to support monitoring, visibility, and operational oversight of system integrations and data flows across the organisation. The IMX solution provides a structured and accessible interface that supports operational awareness, service assurance, and informed decision making, contributing to the stability and effectiveness of digital services.

Lot Information

Lot 1

NHS Highland currently utilises IMX (IMX Monitor), a customer facing dashboard solution, to support monitoring, visibility, and operational oversight of system integrations and data flows across the organisation. The IMX solution provides a structured and accessible interface that supports operational awareness, service assurance, and informed decision making, contributing to the stability and effectiveness of digital services. The IMX solution is supplied via Computacenter UK Ltd, and includes both the IMX product licence and Level 2 (Standard) Support, providing 24/7/365 support coverage. The solution is procured through an approved contractual route, ensuring appropriate governance, supplier accountability, and commercial assurance. The current proposal covers a three year initial term, including annual IMX product licensing and Level 2 support services. Pricing, service scope, and support arrangements are defined within the supplier quotation and associated contractual documentation. Given the reliance on IMX for operational monitoring and service visibility, securing continued access to the solution and its associated support services is essential to avoid disruption, reduced oversight, and increased operational risk.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000828022
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR552906
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

48218000 - License management software package

48422000 - Software package suites

72212218 - License management software development services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£78,067 Under £100K

Notice Dates

Publication Date
31 Mar 20264 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Jul 20259 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS HIGHLAND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
INVERNESS
Postcode
IV2 3BW
Post Town
Inverness
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM2 Highlands and Islands
Small Region (ITL 3)
TLM20 Highlands and Islands
Delivery Location
TLM6 Highlands and Islands

Local Authority
Highland
Electoral Ward
Inverness South
Westminster Constituency
Inverness, Skye and West Ross-shire

Supplier Information

Number of Suppliers
1
Supplier Name

COMPUTACENTER (UK

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR552906
    HH361-25-SG IMX Monitor License (SVAR) - NHS Highland currently utilises IMX (IMX Monitor), a customer facing dashboard solution, to support monitoring, visibility, and operational oversight of system integrations and data flows across the organisation. The IMX solution provides a structured and accessible interface that supports operational awareness, service assurance, and informed decision making, contributing to the stability and effectiveness of digital services.

Open Contracting Data Standard (OCDS)

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