Integrated Hospitality Technology platform (EPOS, Digital Ordering, Kiosk & CRM Solutions)

Notice Information

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Notice Title

Integrated Hospitality Technology platform (EPOS, Digital Ordering, Kiosk & CRM Solutions)

Notice Description

The University requires a flexible and scalable software and hardware solution to support the efficient operation of a complex, multi-site catering environment. This solution must seamlessly operate across the full catering estate, which spans a range of commercial operations including: retail, full-service restaurants, bars and hotels.

Lot Information

Lot 1

The solution must encompass: EPoS tills to include hand-held POS, with integrated payment options and merchant services. Digital ordering via a mobile application, enabling: Order & Pay at Table through QR code scanning or similar Order-ahead for collection (Click & Collect) Order for delivery to pre-set locations Self-service kiosks for fast, intuitive customer ordering, with integrated payment options Customer reward options applicable & redeemable across all digital ordering, kiosk and EPoS channels. For example: loyalty programmes, meal deals, multi buys, digital stamp-cards, vouchers and gift cards. Barista and kitchen display systems/screens (KDS) to streamline order management and fulfilment from all order channels Customer Relationship Management solution to bring all sales and customer data together to provide meaningful insights into customer behaviour and spending patterns, allowing for targeted marketing strategies and personalised offers.

Notice Details

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Publication & Lifecycle

Open Contracting ID: ocds-r6ebe6-0000834454
Publication Source: Public Contracts Scotland
Latest Notice: https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN558120
Current Stage: Planning
All Stages: Planning

Procurement Classification

Notice Type: OJEU - F1 - Prior Information Notice
Procurement Type: Standard
Procurement Category: Services
Procurement Method: Not Specified
Procurement Method Details: Not specified
Tender Suitability: Not specified
Awardee Scale: Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions: 72 - IT services: consulting, software development, Internet and support
CPV Codes: 72212110 - Point of sale (POS) software development services

Notice Value(s)

Tender Value: Not specified
Lots Value: Not specified
Awards Value: Not specified
Contracts Value: Not specified

Notice Dates

Publication Date: 17 Jun 20261 weeks ago
Submission Deadline: Not specified
Future Notice Date: 28 Aug 20263 months to go
Award Date: Not specified
Contract Period: Not specified - Not specified
Recurrence: Not specified

Notice Status

Tender Status: Planned
Lots Status: Planned
Awards Status: Not Specified
Contracts Status: Not Specified

Buyer & Supplier

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Contracting Authority (Buyer)

Main Buyer: UNIVERSITY OF EDINBURGH
Contact Name: Available with D3 Tenders Premium →
Contact Email: Available with D3 Tenders Premium →
Contact Phone: Available with D3 Tenders Premium →

Buyer Location

Locality: EDINBURGH
Postcode: EH1 1HT
Post Town: Edinburgh
Country: Scotland
Major Region (ITL 1): TLM Scotland
Basic Region (ITL 2): TLM1 East Central Scotland
Small Region (ITL 3): TLM13 City of Edinburgh
Delivery Location: TLM75 City of Edinburgh
Local Authority: City of Edinburgh
Electoral Ward: City Centre
Westminster Constituency: Edinburgh East and Musselburgh

Further Information

Notice Documents

https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JUN558120&idx=1
17th June 2026 - PIN Information Document
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN558120
Integrated Hospitality Technology platform (EPOS, Digital Ordering, Kiosk & CRM Solutions) - The University requires a flexible and scalable software and hardware solution to support the efficient operation of a complex, multi-site catering environment. This solution must seamlessly operate across the full catering estate, which spans a range of commercial operations including: retail, full-service restaurants, bars and hotels.

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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