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Cardross Crematorium Managed Media Service and AV System

Argyll and Bute Council

This public procurement record has 1 release in its history.

Tender

09 Sep 2026 at 01:00

PCS Notice - Website Contract Notice
Summary of the contracting process

Argyll and Bute Council is procuring a managed media service and audio-visual system for funeral ceremonies at Cardross Crematorium, delivered across Argyll and Bute. The requirement covers an automated ceremony-media solution, including installation, commissioning, servicing and maintenance of on-site hardware and software. The appointed provider will operate audio, visual, live-streaming and recording equipment, provide dedicated support to venue staff, funeral directors and families, and supply secure ceremony recordings. The service also includes a professional music library, management of music licensing, guidance on accessing live streams, privacy and security information, customer terms and conditions, and an itemised media-services price list. This is a specialist audio-visual services opportunity for funeral and crematorium environments, classified under CPV 51611100.

The procurement has reached tender: the Council invited offers through an open procedure, with electronic submissions. It is a single lot with an estimated value of £70,000. The tender closing deadline was 7 October 2026 at 17:00, followed by bid opening on 8 October 2026 at 09:00 and an evaluation period starting then. The contract is for 1,080 days, with an option to extend by a further 12 months and then another 12 months. Bids must be in English and remain valid for 150 days; variants are not allowed. A recommended site visit was scheduled for 16 September 2026, from 12:15 to 14:15. Electronic payment and ordering are supported, and electronic invoicing is allowed.

This suits an established audio-visual provider able to supply a proven, highly automated crematorium solution requiring minimal manual input from venue staff. Suppliers need the capability to install, commission, service and maintain complete hardware and software systems, and to operate them reliably across more than 800 funeral ceremonies. Relevant operational experience in the UK crematoria industry is specifically required, alongside live-streaming, recording, ceremony audio and visual production, customer support and secure media delivery. The successful provider will also need to manage music-library licensing, advise users on privacy and security, support funeral directors and families, and provide clear service terms and dispute arrangements. Bidders must meet Council health and safety requirements and risk assessments, and set out a plan for delivering requested community benefits.

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Notice Information

Notice Title

Cardross Crematorium Managed Media Service and AV System

Notice Description

Argyll and Bute Council is seeking the provision of a Managed Media Service and AV System for funeral ceremonies held at Cardross Crematorium. The project requires a specialist audio-visual provider with experience in the UK Crematoria industry to administer and manage the specified services. For full details on specification of requirements, please refer to the attached Tender Document.

Lot Information

Lot 1

The project brief requires a specialist audio-visual provider with experience in the UK Crematoria industry to administer and manage the following services: 1. An off the shelf solution with a proven track record within a Crematoria environment to include a highly automated process with minimal manual input required from venue staff. 2. Provision, installation, commissioning, servicing and maintenance of all necessary hardware and software on site. 3. Operation of audio, visual, live streaming and recording equipment at 800 plus funeral ceremonies, in line with all Council health and safety guidelines and risk assessments. 4. Dedicated customer support to Venue Staff, Funeral Directors and families. 5. Access to a professional music library from which customers can select music to use during ceremonies, including the management of audio during ceremonies and all licencing required for using the library for live and recorded events. 6. Full management of the audio and visual aspects of ceremonies, including advising customers how to access live streams, and advising those attending in person of the necessary data privacy and security arrangements. 7. Secure provision in suitable formats of recordings of ceremonies to end customers. 8. An itemised price list of all available media services, fixed at each contract anniversary and increasing annually by an agreed indexation. 9. Terms and conditions covering all services set out for funeral directors and customers, including a clear disputes and resolution procedure if service quality is queried or challenged. 10. A statement of all facilities that the Council are required to provide, including power, and site access. For full details on specification of requirements, please refer to the attached Tender Document.. The Council recommends that bidders attend a site visit prior to returning a tender submission. A site visit will be held on Wednesday 16th September 2026 between 12:15 - 2:15pm. If the above date and time is not feasible, please notify the Council via the Public Contracts Scotland Website Question & Answer section.

Renewal: Option to extend for a further 12 + 12 months.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000842508
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP564121
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
PCS Notice - Website Contract Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

50 - Repair and maintenance services

51 - Installation services (except software)

CPV Codes

32321200 - Audio-visual equipment

50340000 - Repair and maintenance services of audio-visual and optical equipment

51611100 - Hardware installation services

Notice Value(s)

Tender Value
£70,000 Under £100K
Lots Value
£70,000 Under £100K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
9 Sep 20261 weeks ago
Submission Deadline
7 Oct 20263 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Argyll and Bute Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LOCHGILPHEAD
Postcode
PA31 8RT
Postcode Area
Paisley
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM2 Highlands and Islands
Small Region (ITL 3)
TLM20 Highlands and Islands
Delivery Location
TLM63 Lochaber, Skye and Lochalsh, Arran and Cumbrae, and Argyll and Bute
Local Authority
Argyll and Bute
Electoral Ward
Mid Argyll
Westminster Constituency
Argyll, Bute and South Lochaber

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP564121
    Cardross Crematorium Managed Media Service and AV System - Argyll and Bute Council is seeking the provision of a Managed Media Service and AV System for funeral ceremonies held at Cardross Crematorium. The project requires a specialist audio-visual provider with experience in the UK Crematoria industry to administer and manage the specified services. For full details on specification of requirements, please refer to the attached Tender Document.

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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